Skip to main content
Have a personal or library account? Click to login
Tripartite Linear Relationships Among Job Satisfaction, Organisational Commitment, and Organisational Citizenship Behaviour in Non-Western Settings: A Meta-Analysis and Meta-Regression Analysis Cover

Tripartite Linear Relationships Among Job Satisfaction, Organisational Commitment, and Organisational Citizenship Behaviour in Non-Western Settings: A Meta-Analysis and Meta-Regression Analysis

Open Access
|Jun 2026

References

  1. Adil, M. S., Owais, M., & Qamar, A. (2018). Impact of occupational stress, interpersonal trust, and Organizational commitment on valence, OCB and job satisfaction: A variance-based SEM analysis. Journal of Management Sciences, 5(1), 38–61. https://doi.org/10.20547/jms.2014.1805103
  2. Aguinis, H., Jensen, S., & Kraus, S. (2021). Policy implications of organizational behavior and human resource management research. Academy of Management Perspectives. https://doi.org/10.5465/amp.2020.0093
  3. Agus, P., Kusuma, E., Agung, A., Oka, N., & Gorda, S. (2025). The effect of leadership, motivation, organizational commitment, and job insecurity on Organizational citizenship behavior through job satisfaction mediation. Journal of Information Systems Engineering and Management. https://doi.org/10.52783/jisem.v10i44s.8686
  4. Al-Rubaish, A. M., Rahim, S. I. A., Abumadini, M. S., & Wosornu, L. (2011). Academic job satisfaction questionnaire: Construction and validation in Saudi Arabia. Journal of Family and Community Medicine, 18(1), 1–7. https://doi.org/10.4103/1319-1683.68781
  5. Alghifari, A., & Yaman, B. (2024). The effect of Job satisfaction and organizational commitment on Organizational citizenship behavior at PT. Swadharma Sarana informatika operational head office. Journal of Finance, Economics and Business. https://doi.org/10.59827/jfeb.v3i1.102
  6. Allen, N. J., & Meyer, J. P. (1996). Affective, continuance, and normative commitment to the organization: An examination of construct validity. Journal of Vocational Behavior, 49(3), 252–276. https://doi.org/10.1006/jvbe.1996.0043
  7. Anari, N. N. (2012). Teachers: emotional intelligence, job satisfaction, and organizational commitment. Journal of Workplace Learning, 24(4), 256–269. https://doi.org/10.1108/13665621211223379
  8. Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411. https://doi.org/10.1037/0033-2909.103.3.411
  9. Andreopoulos, G., Andriani, E., Mubarok, M. A. A., Jauhari, A., Pranawukir, I., & Rifaldi. (2023). Analyzing the role of job satisfaction and commitment to employees’ OCB. International Journal of Economics (IJEC). https://doi.org/10.55299/ijec.v2i2.579
  10. Ardiyansah, I., & Mon, M. D. (2023). Organizational culture, organizational commitment, and job satisfaction on employee performance using OCBas an interveningat state-owned enterprises insurance company in Batam city. Business and Entrepreneurial Review. https://doi.org/10.25105/ber.v23i1.15835
  11. Ariani, D. W. (2015). Employee satisfaction and service quality: Is there relations. International Journal of Business Research and Management (IJBRM), 6(3), 33–44.
  12. Aslam, R. (2012). Investigating the relationship of OCB with job satisfaction organizational commitment and turnover intensions. Management Journal, 1(9), 90–100.
  13. Azmy, A. (2021). Implications of job satisfaction, organizational commitment, and organizational culture on Organizational citizenship behavior in electrical professional organizations in Indonesia. International Journal of Applied Business Research. https://doi.org/10.35313/ijabr.v3i2.152
  14. Babakus, E., Yavas, U., & Ashill, N. J. (2010). Service worker burnout and turnover intentions: Roles of person-job fit, servant leadership, and customer orientation. Services Marketing Quarterly, 32(1), 17–31. https://doi.org/10.1080/15332969.2011.533091
  15. Baihaqi, M. I., Setiawan, H., & Romli, D. L. (2023). The factors affecting Organizational citizenship behavior: Role of organizational commitment and job satisfaction. Journal of Applied Management and Business, 4(1), 9–25. https://doi.org/10.37802/jamb.v4i1.363
  16. Band, G., Shah, N. V., Naidu, G., & Lohi, R. (2020). An analytical study of job satisfaction leading to Organizational citizenship behaviour moderated by organizational commitment among the employees of the IT industry. International Journal of Management (IJM), 11(9), 1697–1703.
  17. Berkey, C. S., Hoaglin, D. C., Mosteller, F., & Colditz, G. A. (1995). A random-effects regression model for meta-analysis. Statistics in Medicine, 14(4), 395–411. https://doi.org/10.1002/sim.4780140406
  18. Bolon, D. (1997). Organizational citizenship behavior among hospital employees: a multidimensional analysis involving job satisfaction and organizational commitment. Hospital & Health Services Administration, 42(2), 221–241.
  19. Borenstein, M., Cooper, H., Hedges, L., & Valentine, J. (2009). Effect sizes for continuous data. The Handbook of Research Synthesis and Meta-analysis, 2, 221–235.
  20. Brunetto, Y., Teo, S. T., Shacklock, K., & Farr-Wharton, R. (2012). Emotional intelligence, job satisfaction, well-being and engagement: Explaining organisational commitment and turnover intentions in policing. Human Resource Management Journal, 22(4), 428–441. https://doi.org/10.1111/j.1748-8583.2012.00198.x
  21. Cen, Y., Wang, C., & Huang, Y. (2024). Role of organizational characteristics on counterproductive knowledge behavior: a meta-analysis. J. Knowl. Manag., 28, 1329–1365. https://doi.org/10.1108/JKM-01-2023-0031
  22. Chiaburu, D., Chakrabarty, S., Wang, J., & Li, N. (2015). Organizational support and citizenship behaviors: A comparative cross-cultural meta-analysis. Management International Review, 55, 707–736. https://doi.org/10.1007/s11575-015-0253-8
  23. Dalal, R. (2005). A meta-analysis of the relationship between Organizational citizenship behavior and counterproductive work behavior. The Journal of Applied Psychology, 90(6), 1241–1255. https://doi.org/10.1037/0021-9010.90.6.1241
  24. Dinc, M. S. (2017). Organizational commitment components and job performance: Mediating role of job satisfaction. Pakistan Journal of Commerce and Social Sciences (PJCSS), 11(3), 773–789.
  25. Diniyah, S., Nurmayanti, S., & Premasinghe, S. (2024). The effect of job satisfaction and organizational commitment on organizational citizenship behavior (OCB) in Lombok Timur company employees. International Journal of Management Science. https://doi.org/10.59535/ijms.v2i2.293
  26. Egger, M., Smith, G. D., Schneider, M., & Minder, C. (1997). Bias in meta-analysis detected by a simple, graphical test. Bmj, 315(7109), 629–634. https://doi.org/10.1136/bmj.315.7109.629
  27. Fazio, J., Gong, B., Sims, R., & Yurova, Y. (2017). The role of affective commitment in the relationship between social support and turnover intention. Management Decision, 55(3), 512–525. https://doi.org/10.1108/MD-05-2016-0338
  28. Fazriyah, M., Hartono, E., & Handayani, R. (2019). The influence of job satisfaction and organizational commitment on organizational citizenship behavior. Advances in Social Science, Education and Humanities Research, 306, 201–205. https://doi.org/10.2991/isseh-18.2019.47
  29. Fitrio, T., Apriansyah, R., Utami, S., & Yaspita, H. (2019). The effect of job satisfaction to Organizational citizenship behavior (OCB) mediated by organizational commitment. International Journal of Scientific Research and Management. https://doi.org/10.18535/ijsrm/v7i9.em01
  30. Foote, D., & Tang, T. (2008). Job satisfaction and organizational citizenship behavior (OCB): Does team commitment make a difference in self-directed teams? Management Decision, 46, 933–947. https://doi.org/10.1108/00251740810882680
  31. Ginting, R. T., Lumbanraja, P., & Sirojuzilam, S. (2025). The influence of job satisfaction and organizational commitment on employee performance through organizational citizenship behavior (OCB) as an intervening variable at PT. Bank Rakyat Indonesia (Persero) Iskandar Muda Branch. International Journal of Business and Applied Economics. https://doi.org/10.55927/ijbae.v4i1.13081
  32. Hair Jr., J., Page, M., & Brunsveld, N. (2019). Essentials of business research methods: Routledge. https://doi.org/10.4324/9780429203374
  33. Hartnell, C., Ou, A., Kinicki, A., Choi, D., & Karam, E. (2019). A meta-analytic test of organizational culture’s association with elements of an organization’s system and its relative predictive validity on organizational outcomes. The Journal of Applied Psychology, 104(6), 832–850. https://doi.org/10.1037/apl0000380
  34. He, P., Murmann, S. K., & Perdue, R. R. (2012). Management commitment and employee perceived service quality: The mediating role of affective commitment. Journal of Applied Management and Entrepreneurship, 17(3), 79.
  35. Hedges, L. V., Tipton, E., & Johnson, M. C. (2010). Robust variance estimation in meta-regression with dependent effect size estimates. Research Synthesis Methods, 1(1), 39–65. https://doi.org/10.1002/jrsm.5
  36. Hedges, L. V., & Vevea, J. L. (1998). Fixed-and random-effects models in meta-analysis. Psychological Methods, 3(4), 486. https://doi.org/10.1037/1082-989X.3.4.486
  37. Hejazi, M., Mahboubi, M., Keshavarzi, A., & Zinat-Motlagh, F. (2015). Job satisfaction and organizational commitment a reflection of organizational citizenship behaviors. Journal Home Page. ISSN 2322, 326X. http://www.journalsci.com
  38. Hermawan, F., Purnomo, H., Kusumastuti, D., Fitriana, R., Octaleny, E., Ie, M., & Sudadi, S. (2024). The role of transformational leadership, job satisfaction and organizational commitment on organizational citizenship behavior (OCB) of SMEs employees in the digital era. Journal of Infrastructure, Policy and Development. https://doi.org/10.24294/jipd.v8i7.5194
  39. Hidayat, D. R. (2020). Job satisfaction, organizational commitment, organizational citizenship behavior (OCB), and performance of the vocational high school teachers. Journal of K6 Education and Management. https://doi.org/10.11594/jk6em.03.01.05
  40. Hooper, D., Coughlan, J., & Mullen, M. (2008). Evaluating model fit: a synthesis of the structural equation modelling literature. Paper presented at the 7th European Conference on research methodology for business and management studies.
  41. Indarti, S., Fernandes, A. A. R., & Hakim, W. (2017). The effect of OCB in relationship between personality, organizational commitment and job satisfaction on performance. Journal of Management Development, 36(10), 1283–1293. https://doi.org/10.1108/JMD-11-2016-0250
  42. Irawan, V. D. Y., Wahono, P., & Adha, M. (2023). Understanding the role of job satisfaction and organizational commitment on Organizational citizenship behavior. Jurnal Pendidikan Ekonomi, Perkantoran, dan Akuntansi. https://doi.org/10.21009/jpepa.0403.01
  43. Jaafar, S. N. A. (2010). Relationship between job satisfaction and Organizational citizenship behaviour (OCB): The moderating role of team commitment. Universiti Utara Malaysia.
  44. Judge, T. A., & Larsen, R. J. (2001). Dispositional affect and job satisfaction: A review and theoretical extension. Organizational Behavior and Human Decision Processes, 86(1), 67–98. https://doi.org/10.1006/obhd.2001.2973
  45. Jung, J., & Kim, Y. (2012). Causes of newspaper firm employee burnout in Korea and its impact on organizational commitment and turnover intention. The International Journal of Human Resource Management, 23(17), 3636–3651. https://doi.org/10.1080/09585192.2012.654806
  46. Kanning, U. P., & Hill, A. (2013). Validation of the organizational commitment questionnaire (OCQ) in six languages. Journal Of Business And Media Psychology, 4(2), 11–20.
  47. Karuna, A. (2021). Impact of job satisfaction on organizational citizenship behaviour mediated by organizational commitment in public sector banks. Turkish Journal of Computer and Mathematics Education (TURCOMAT). https://doi.org/10.17762/turcomat.v12i5.2137
  48. Kashif, M., Khan, Y., & Rafi, M. (2011). An exploration of the determinants of OCB in the telecommunication sector of Pakistan. Asian Journal of Business Management, 3(2), 91–97.
  49. Kaur, S., Kaur, M., Aneet, D., & Midha, D. O. (2014). Relationship between job satisfaction and organizational citizenship behavior: The mediating role of affective and normative commitment. International Journal of Management (IJM), 5(1), 81–86.
  50. Kelana, R. R., & Pogo, T. (2022). The influence of transformational leadership, organizational commitment, and job satisfaction on organizational citizenship behavior (OCB) (study at St. Carolus hospital Jakarta). Dinasti International Journal of Management Science. https://doi.org/10.31933/dijms.v3i5.1231
  51. Ketchand, A. A., & Strawser, J. R. (2001). Multiple dimensions of organizational commitment: Implications for future accounting research. Behavioral Research in Accounting, 13(1), 221–251. https://doi.org/10.2308/bria.2001.13.1.221
  52. Kong, F., Tsai, C. h., Tsai, F., Huang, W., & De La Cruz, S. (2018). Psychological capital research: A meta-analysis and implications for management sustainability. Sustainability. https://doi.org/10.3390/su10103457
  53. Kristian, B., & Ferijani, A. (2020). The effect of job satisfaction and organizational commitment on employee performance with OCB as the intervening variables. Journal of Management and Business Environment (JMBE). https://doi.org/10.24167/jmbe.v2i1.2464
  54. Kurniadi, C., Jimad, H., & Mardiana, N. (2022). Mediation role of organizational commitment on the influence of job satisfaction on OCB (Organizational citizenship behavior) employees of PT cipta agung manis. The International Journal of Business & Management. https://doi.org/10.24940/theijbm/2022/v10/i5/BM2205-014
  55. Lambert, E. G., Qureshi, H., & Frank, J. (2021). The good life: Exploring the effects job stress, job involvement, job satisfaction, and organizational commitment on the life satisfaction of police officers. International Journal of Police Science & Management, 23(3), 279–292. https://doi.org/10.1177/14613557211016494
  56. Light, R. J., & Pillemer, D. B. (1984). Summing up: The Science of Reviewing Research. Harvard University Press. https://doi.org/10.4159/9780674040243
  57. Lowery, C., Beadles, N., & Krilowicz, T. (2002). Note on the Relationships among job satisfaction, organizational commitment, and organizational citizenship behavior. Psychological Reports, 91, 607–617. https://doi.org/10.2466/pr0.2002.91.2.607
  58. MacCallum, R. C., & Austin, J. T. (2000). Applications of structural equation modeling in psychological research. Annual Review of Psychology, 51(1), 201–226. https://doi.org/10.1146/annurev.psych.51.1.201
  59. Malik, A. (2021). The Job Satisfaction as the determinant of organizational commitment and organizational citizenship behavior among employees of banks. Journal of Development and Social Sciences. https://doi.org/10.47205/jdss.2021(2-III)16
  60. Massoud, A. H., & Jameel, A. S. (2020). Stimulating organizational citizenship behavior by applying organizational commitment and satisfaction. Innovation Journal of Social Sciences and Economic Review, 2(2), 21–28. https://doi.org/10.36923/ijsser.v2i2.58
  61. Meyer, J. P., Allen, N. J., & Smith, C. A. (1993). Commitment to organizations and occupations: Extension and test of a three-component conceptualization. Journal of Applied psychology, 78(4), 538. https://doi.org/10.1037/0021-9010.78.4.538
  62. Musringudin, M., Dinihari, Y., & Afriantoni, A. (2021). Job satisfaction, organizational commitment and organizational citizenship behavior of high school principals. AL-ISHLAH: Jurnal Pendidikan. https://doi.org/10.35445/alishlah.v13i3.1371
  63. Na-Nan, K., Kanthong, S., & Joungtrakul, J. (2021). An empirical study on the model of self-efficacy and organizational citizenship behavior transmitted through employee engagement, organizational commitment and job satisfaction in the thai automobile parts manufacturing industry. Journal of Open Innovation: Technology, Market, and Complexity, 7(3), 170. https://doi.org/10.3390/joitmc7030170
  64. Na-Nan, K., Kanthong, S., Joungtrakul, J., & Smith, I. (2020). Mediating effects of job satisfaction and organizational commitment between problems with performance appraisal and organizational citizenship behavior. Journal of Open Innovation: Technology, Market, and Complexity, 6(3), 64. https://doi.org/10.3390/joitmc6030064
  65. Nurendra, A. M., & Herliani, L. (2023). Organizational commitment, job satisfaction and organizational citizenship behavior on hospital employees.
  66. Nurjanah, S., Pebianti, V., & Handaru, A. (2020). The influence of transformational leadership, job satisfaction, and organizational commitments on organizational citizenship behavior (OCB) in the inspectorate general of the ministry of education and culture. Cogent Business & Management, 7. https://doi.org/10.1080/23311975.2020.1793521
  67. Pérez, E. R., & Medrano, L. A. (2010). Análisis factorial exploratorio: bases conceptuales y metodológicas. Revista Argentina de Ciencias del Comportamiento (RACC), 2(1), 58–66.
  68. Pivi, F. G., & Hassan, Z. (2015). The impact of Organizational citizenship behaviour on employee’s job satisfaction, commitment and turnover intention in dining restaurants Malaysia. Int. J, 3(1), 108–125. https://doi.org/10.24924/ijabm/2015.04/v3.iss1/108.125
  69. Podsakoff, N., Whiting, S., Podsakoff, P., & Blume, B. (2009). Individual- and organizational-level consequences of organizational citizenship behaviors: A meta-analysis. The Journal of Applied Psychology, 94(1), 122–141. https://doi.org/10.1037/a0013079
  70. Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: a critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879. https://doi.org/10.1037/0021-9010.88.5.879
  71. Polat, D. D., & İskender, M. (2018). Exploring teachers’ resilience in relation to job satisfaction, burnout, organizational commitment and perception of organizational climate. International Journal of Psychology and Educational Studies, 5(3), 1–13. https://doi.org/10.17220/ijpes.2018.03.001
  72. Prasetio, A., Yuniarsih, T., & Ahman, E. (2017). Job satisfaction, organizational commitment, and Organizational citizenship behaviour in state-owned banking. Universal Journal of Management, 5, 32–38. https://doi.org/10.13189/ujm.2017.050104
  73. Purnama, C., Fatmah, D., Rahmah, M., Hasani, S., Rahmah, Y., & Rahmah, Z. Z. (2024). Understanding how organizational culture and job satisfaction drive commitment and citizenship behavior in SMEs. Journal of Human Resource Management – HR Advances and Developments. https://doi.org/10.46287/KTEM1048
  74. Purwanto, A., Purba, J. T., Bernarto, I., & Sijabat, R. (2021). Effect of transformational leadership, job satisfaction, and organizational commitments on Organizational citizenship behavior. Inovbiz: Jurnal Inovasi Bisnis, 9, 61–69. https://doi.org/10.35314/inovbiz.v9i1.1801
  75. Qamar, N. (2012). Job satisfaction and organizational commitment as antecedents of Organizational citizenship behavior (OCB).
  76. Quintana, D. (2015). From pre-registration to publication: a non-technical primer for conducting a meta-analysis to synthesize correlational data. Frontiers in Psychology, 6. https://doi.org/10.3389/fpsyg.2015.01549
  77. Raudenbush, S. W. (2009). Analyzing effect sizes: Random-effects models. The Handbook Of Research Synthesis And Meta-analysis, 2, 295–316.
  78. Ridlo, M., Wardahana, I. A., & Jessica, K. G. (2021). The effect of job satisfaction, workplace spirituality and organizational commitment on work productivity with Organizational citizenship behavior (OCB) as intervening variable (case study on Bank Muamalat Indonesia KC Solo). Journal of Business and Banking, 10, 197–211. https://doi.org/10.14414/jbb.v10i2.2272
  79. Rifai, H. A. (2005). A Test of the relationships among perceptions of justice, job satisfaction, affective commitment and Organizational citizenship behavior. Gadjah Mada International Journal of Business, 7, 131–154. https://doi.org/10.22146/gamaijb.5574
  80. Risna, M., & Omar, C. (2019). How important are ocb as mediation in relationship between job satisfaction, motivation, organizational comittments, and organizational performance. Paper Presented at the Proceedings of the First International Conference on Islamic Development Studies. https://doi.org/10.4108/eai.10-9-2019.2289393
  81. Rose, R. C., Kumar, N., & Pak, O. G. (2009). The effect of organizational learning on organizational commitment, job satisfaction and work performance. Journal of Applied Business Research (JABR), 25(6). https://doi.org/10.19030/jabr.v25i6.995
  82. Rothstein, H. R., Sutton, A. J., & Borenstein, M. (2005). Publication bias in meta-analysis. Publication Bias in Meta-analysis: Prevention, Assessment and Adjustments, 1–7. https://doi.org/10.1002/0470870168.ch1
  83. Saif-Ud-Din, M., & Adeel, M. (2016). Investigating the relationship of Organizational citizenship behavior with job satisfaction, organizational commitment and turnover intention: Evidence from the banking sector of Pakistan. Global Journal of Management and Business Research.
  84. Saluy, A. B., Syawal, M., Sudjono, S. M. P., Kemalasari, N., & Gustiah, I. P. (2024). Organizational commitment, transformational leadership and job satisfaction as predictors of organizational citizenship behavior among civil servants in Indonesia. Journal of System and Management Sciences, 14(1), 275–289. https://doi.org/10.33168/JSMS.2024.0116
  85. Saxena, S., Tomar, K., & Tomar, S. (2019). Impact of job satisfaction on organizational citizenship behavior. Women & Work eJournal. https://doi.org/10.2139/ssrn.3323753
  86. Schappe, S. (1998). The influence of job satisfaction, organizational commit ment, and fairness perceptions on Organizational citizenship behavior. The Journal of Psychology, 132(3), 277–290. https://doi.org/10.1080/00223989809599167
  87. Şeşen, H., & Basim, N. (2012). Impact of satisfaction and commitment on teachers› Organizational citizenship. Educational Psychology, 32, 475–491. https://doi.org/10.1080/01443410.2012.670900
  88. Setyawati, A., Pakpahan, M., & Marsella, P. E. (2024). Organizational commitment and job satisfaction towards Organizational citizenship behavior (OCB) employees of PT Anugerah Sekuritas Indonesia. Jurnal Ilmu Manajemen dan Ekonomika. https://doi.org/10.35384/jime.v16i2.560
  89. Shore, L. M., & Martin, H. J. (1989). Job satisfaction and organizational commitment in relation to work performance and turnover intentions. Human Relations, 42(7), 625–638. https://doi.org/10.1177/001872678904200705
  90. Singh, S., & Singh, A. (2019). Interplay of organizational justice, psychological empowerment, Organizational citizenship behavior, and job satisfaction in the context of circular economy. Management Decision. https://doi.org/10.1108/MD-09-2018-0966
  91. Siva, B., Devi, N., & Kamraj, M. (2022). The mediation effect of job satisfaction in the relation of organizational commitment and Organizational citizenship behavior.
  92. Soehardi, M. S., & Tjahjadi, K. (2022). Effect of motivation, organizational commitment and job satisfaction towards ocb. E-Jurnal Manajemen Trisakti School of Management (TSM). https://doi.org/10.34208/ejmtsm.v2i2.1485
  93. Sondeng, S., & Husain, Y. S. (2020). The role of job satisfaction towards organizational commitment and OCB.
  94. Sterne, J. A., & Egger, M. (2001). Funnel plots for detecting bias in meta-analysis: guidelines on choice of axis. Journal of Clinical Epidemiology, 54(10), 1046–1055. https://doi.org/10.1016/S0895-4356(01)00377-8
  95. Sunaris, D., Wahyoedi, S., & Tecoalu, M. (2022). Effects of organizational commitment and organizational justice on Organizational citizenship behavior with job satisfaction as a mediation. International Journal of Science, Technology & Management, 3(3), 630–640. https://doi.org/10.46729/ijstm.v3i3.511
  96. Suparjo, S., & Darmanto, S. (2015). Mediating role of jobs satisfaction among organizational commitment, organizational culture and Organizational citizenship behavior (OCB): Empirical study on private higher education in central Java, Indonesia. 4, 289–296. https://doi.org/10.17722/jorm.v4i1.112
  97. Taghinezhad, F., Safavi, M., Raiesifar, A., & Yahyavi, S. H. (2015). Antecedents of organizational citizenship behavior among Iranian nurses: a multicenter study. BMC Research Notes, 8(1), 547. https://doi.org/10.1186/s13104-015-1505-1
  98. Tharikh, S. M., Ying, C. Y., Saad, Z. M. A. K., & Sukumaran, P. (2016). Managing job attitudes: The roles of job satisfaction and organizational commitment on organizational citizenship behaviors. Procedia. Economics and Finance, 35, 604–611. https://doi.org/10.1016/S2212-5671(16)00074-5
  99. Tokasih, N., Matondang, A. R., & Wibowo, R. P. (2019). Analysis of the influence of job satisfaction, organizational commitment, working period and perceived quality relationship on the Organizational citizenship behaviour (OCB) employees of PT Karsa Prima Permata Nusa, Indonesia.
  100. Urbini, F., Chirumbolo, A., Caracuzzo, E., & Callea, A. (2021). Job satisfaction and OCBs: what’s new? The mediating role of organizational identification. International Journal of Organizational Analysis. https://doi.org/10.1108/IJOA-07-2021-2865
  101. Van Houwelingen, H. C., Arends, L. R., & Stijnen, T. (2002). Advanced methods in meta-analysis: multivariate approach and meta-regression. Statistics in Medicine, 21(4), 589–624. https://doi.org/10.1002/sim.1040
  102. Viechtbauer, W. (2010). Conducting meta-analyses in R with the metafor package. Journal of Statistical Software, 36, 1–48. https://doi.org/10.18637/jss.v036.i03
  103. Wahyuni, W. S., & Dirbawanto, N. D. (2022). The effect of job satisfaction and organizational commitment on organizational citizenship behavior in employees. Journal Of Humanities, Social Sciences and Business (JHSSB). https://doi.org/10.55047/jhssb.v2i1.487
  104. Wibowo, A., Syah, T. A., Harahap, R. S., Fatmasari, A., & Nurcholis, A. W. (2024). How job satisfaction and organizational commitment affect the organizational citizenship behavior of factory employees: The role of psychological contract as a mediator. Jurnal Ilmiah Multidisiplin Indonesia, 4(4), 415–429. https://doi.org/10.53866/jimi.v4i4.422
  105. Wiener, Y. (1982). Commitment in organizations: A normative view. Academy of Management Review, 7(3), 418–428. https://doi.org/10.2307/257334
  106. Williams, L., & Anderson, S. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17, 601–617. https://doi.org/10.1177/014920639101700305
  107. Wolfe, S., & Lawson, S. (2020). The organizational justice effect among criminal justice employees: A meta-analysis. Criminology. https://doi.org/10.1111/1745-9125.12251
  108. Wright, T. A., & Bonett, D. G. (2007). Job satisfaction and psychological well-being as nonadditive predictors of workplace turnover. Journal of Management, 33(2), 141–160. https://doi.org/10.1177/0149206306297582
  109. Wu, W. Y., & Nguyen, K. (2019). The antecedents and consequences of psychological capital: a meta-analytic approach. Leadership & Organization Development Journal . https://doi.org/10.1108/LODJ-06-2018-0233
  110. Yousef, D. A. (2000). Organizational commitment: a mediator of the relationships of leadership behavior with job satisfaction and performance in a non-western country. Journal of Managerial Psychology, 15(1), 6–24. https://doi.org/10.1108/02683940010305270
  111. Zeinabadi, H. (2010). Job satisfaction and organizational commitment as antecedents of Organizational citizenship behavior (OCB) of teachers. Procedia – Social and Behavioral Sciences, 5, 998–1003. https://doi.org/10.1016/j.sbspro.2010.07.225
  112. 한진욱. (2008). Examining relationships between job satisfaction, organizational commitment, and Organizational citizenship behavior in Korean ski resort employees. Journal of the Korean Sports Industry Management Society, 13, 57–68.
DOI: https://doi.org/10.2478/mosr-2026-0006 | Journal eISSN: 2335-8750 | Journal ISSN: 1392-1142
Language: English
Page range: 103 - 130
Submitted on: May 3, 2026
Accepted on: Jun 1, 2026
Published on: Jun 27, 2026
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year

© 2026 Mohsen Malekalketab Khiabani, Wan Khairuzzaman Wan Ismail, Ehsan Ahadmotlaghi, Akbar Barmaky, published by Vytautas Magnus University, Faculty of Economics and Management
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.