The Factors Determining Employees’ Positive Attitude to Innovations: A Case of Klaipėda Public Transport Companies

Paulikas, Julius

doi:10.1515/mosr-2018-0006

Abstract

Innovation is a complex process which causes various changes in organizations. Since the success of innovation is mostly influenced by the staff, the research aims at theoretical and empirical identification of the factors which determine employees’ positive attitude to innovations implemented in Klaipėda public transport companies. The research findings revealed that the main factor which fosters employees’ positive attitude to innovations is a material incentive, and the least significant factor is an opportunity to participate and be involved in the process of innovation creation and implementation. The dominant factors are the ones that are most related to personal benefits for the employees themselves rather than to the benefits for the organization.

References

1. Aladwani, A. M. (2001). Change Management Strategies for Successful ERP Implementation // Business Process Management Journal. Vol. 7, No. 3. pp. 266–275. doi: https://doi.org/10.1108/14637150110392764.10.1108/14637150110392764
Open DOI Search in Google Scholar Back to article
2. Berna–Martinez, J., Macia–Perez, F. (2012) Overcoming Resistance to Change in Business Innovation Processes // International Journal of Engineering & Technology. Vol. 4, No. 3, pp. 148–161.
Search in Google Scholar Back to article
3. Bristow, G., Healy, A. (2018) Innovation and Regional Economic Resilience: An Exploratory Analysis // The Annals of Regional Science. Vol. 60, Issue 2, pp. 265–284. Internet access: https://ezproxy.biblioteka.ku.lt:4400/10.1007/s00168-017-0841-6.10.1007/s00168-017-0841-6
Search in Google Scholar Back to article
4. Claudy, M. C., Garcia, R., O’Driscoll, A. J. (2015). Consumer Resistance to Innovation—A Behavioral Reasoning Perspective // Journal of the Academy of Marketing Science. Vol. 43, Issue 4, pp. 528–544. Internet access: https://ezproxy.biblioteka.ku.lt:4400/10.1007/s11747-014-0399-0.10.1007/s11747-014-0399-0
Search in Google Scholar Back to article
5. European Commission. Innovation Management: Building Competitive Skills in SMEs. (1999). Luxembourg: Office for Official Publications of European Communities. p. 140.
Search in Google Scholar Back to article
6. Garuckas, R., Mačerinskas, J. (2008). Inovacinio verslo vystymo galimybių analizė Lietuvoje Europos Sąjungos kontekste // Organizacijų vadyba: sisteminiai tyrimai. Vol. 48. pp. 35–53.
Search in Google Scholar Back to article
7. Jager, P. (2001). Resistance to Change: A New View of an Old Problem. // The Futurist. Vol. 35, No. 3, pp. 24–27. Internet access: http://www.gfoa.org/services/documents/dunham3.pdf.
Search in Google Scholar Back to article
8. Kvedaravičius, J., Lodienė, D (2002). Pokyčiai ir organizacijų sėkmė // Organizacijų vadyba: sisteminai tyrimai. Vol. 22, pp. 114-124.
Search in Google Scholar Back to article
9. Lodienė, D. (2005). Pokyčių samprata ir jų valdymo suvokimas // Organizacijų vadyba: sisteminiai tyrimai, Vol. 33. p. 99–109.ISSN 1392–1142.
Search in Google Scholar Back to article
10. Manca, C., Grijalvo, M., Palacios, M. (2018) Collaborative Workplaces for Innovation in Service Companies: Barriers and Enablers for Supporting New Ways of Working // Service Business. https://ezproxy.biblioteka.ku.lt:4400/10.1007/s11628-017-0359-0.10.1007/s11628-017-0359-0
Search in Google Scholar Back to article
11. Mansor, M., Mat, N., Abu, N., Johari, A. (2013) Factors Influencing Intention Resistance to Change: A Study of Service Organization in Malaysia // Journal of Applied Sciences Research, Vol. 9(4), pp. 2620–2630.
Search in Google Scholar Back to article
12. Mavroeidis, V., Tarnawska, K. (2017). Toward a New Innovation Management Standard. Incorporation of the Knowledge Triangle Concept and Quadruple Innovation Helix Model into Innovation Management Standard // Journal of the Knowledge Economy. Vol. 8, Issue 2, pp. 653–671. Internet access: https://ezproxy.biblioteka.ku.lt:4400/10.1007/s13132-016-0414-410.1007/s13132-016-0414-4
Search in Google Scholar Back to article
13. Melnikas, B., Jakubavičius, A. et al. (2000). Inovacijų vadyba. - Vilnius: Technika. p. 196.
Search in Google Scholar Back to article
14. Mittal, S. (2012). Managing Employee Resistance to Change: A Comparative Study of Indian Organizations and MNCSI in Delh–NCR Region // Researchers World: Journal of Arts, Science & Commerce. Vol. 3. No. 4., pp. 64–71. Internet access: http://web.ebscohost.com/ehost/pdfviewer/pdfviewer?sid=48edd70a–6590–49d1–a508–17c032fb4497%40sessionmgr12&vid=13&hid=22
Search in Google Scholar Back to article
15. Pogosian, S., Dzemyda, I. (2012). Inovacijos versle ir jas lemiantys veiksniai teoriniu ir politiniu aspektu // Ekonomika ir vadyba: aktualijos ir perspektyvos. Vol. 1 (25). pp. 63–76.
Search in Google Scholar Back to article
16. Rashid Tariq, M., Sohail, Mr, Aslam, M. (2011). Impact of Employee Adaptability to Change Towards Organizational Competitive Advantage // Global Journal of Management and Business Research Vol. 11, No. 7. pp. 9–15. Internet access: https://globaljournals.org/GJMBR_Volume11/2-Impact-of-Employee-Adaptability-to-Change.pdf.
Search in Google Scholar Back to article
17. Saparnis, G., Bersenaitė, J., Saparnienė, D. (2009). Psychosemantics of Employees’ Images when Identifying the Dimensions of Change Management // Socialiniai tyrimai. No. 3 (17), pp. 71–83.
Search in Google Scholar Back to article
18. Sapiegienė, L., Juknevičienė, T., Stoškus, S. (2009). Inovacijų diegimo procesas: Šiaulių miesto gamybos įmonių atvejų analizė // Ekonomika ir vadyba: aktualijos ir perspektyvos. No. 2(15). pp. 237–249.
Search in Google Scholar Back to article
19. Svirskienė, G. (2005). Naujosios žinių ekonomikos iššūkiai ir organizacinis pasipriešinimas naujovėms // Ekonomika ir vadyba: aktualijos ir perspektyvos. No. 5, pp. 365-372.
Search in Google Scholar Back to article
20. Trott, P. (2005). Innovation Management and New Product Development. - Harlow: Prentice Hall. p. 536.
Search in Google Scholar Back to article
21. Valentinavičius, S. (2006). Inovacinio verslo plėtra: problemos ir galimybės // Ekonomika. No. 74. pp. 108-128.10.15388/Ekon.2006.17574
Search in Google Scholar Back to article
22. Van Dijk, R., van Dick, R. (2009). Navigating Organizational Change: Change Leaders, Employee Resistance and Work–based Identities // Journal of Change Management. Vol. 9, No. 2, pp. 143–163. doi: https://doi.org/10.1080/14697010902879087.10.1080/14697010902879087
Open DOI Search in Google Scholar Back to article
23. Zabielavičienė, I. (2012) Inovacinio proceso valdymas pramonės įmonėje // Ekonomika ir vadyba: aktualijos ir perspektyvos. No. 2 (26). pp. 66–76.
Search in Google Scholar Back to article
24. Zsifkovits, M., Günther, M. (2015). Simulating Resistances in Innovation Diffusion over Multiple Generations: An Agent-based Approach for Fuel-cell Vehicles // Cent Eur J Oper Res, 23. pp. 501-522. Internet access: https://ezproxy.biblioteka.ku.lt:4400/10.1007/s10100-015-0391-x.10.1007/s10100-015-0391-x
Search in Google Scholar Back to article
25. Zwick, T. (2002). Employee Resistance against Innovations // International Journal of Manpower. Vol. 23, No. 6, pp. 542–552. Internet access: https://ezproxy.biblioteka.ku.lt:4400/10.1108/01437720210446397.10.1108/01437720210446397
Search in Google Scholar Back to article
26. Župerkienė, E. (2008). Vadovams būtinų savybių reikalavimai aplinkos pokyčių sąlygomis // Vadybos mokslas ir studijos – kaimo verslų ir jų infrastruktūros plėtrai. No. 2(13), pp. 233-240.
Search in Google Scholar Back to article

The Factors Determining Employees’ Positive Attitude to Innovations: A Case of Klaipėda Public Transport Companies

Abstract

Paradigm

My account