Have a personal or library account? Click to login
Medical Students’ General Beliefs and Specific Perceptions about Patient Feedback Before and after Training in a Clinical Context Cover

Medical Students’ General Beliefs and Specific Perceptions about Patient Feedback Before and after Training in a Clinical Context

Perspectives on Medical Education
Volume 13 (2024): Issue 1
By: M. Charlotte L. Eijkelboom,  Renske A. M. de Kleijn,  Joost Frenkel and  Marieke F. van der Schaaf  
Open Access
|May 2024

References

  1. 1Bing-You R, Varaklis K, McKelvy D, Kemp H, Hayes V, Trowbridge R. Feedback for Learners in Medical Education. Acad Med. 2017; 92: 1346–54. DOI: 10.1097/ACM.0000000000001578
    Back to article
  2. 2Barr J, Ogden K, Robertson I, Martin J. Exploring how differently patients and clinical tutors see the same consultation: building evidence for inclusion of real patient feedback in medical education. BMC Med Educ [Internet]. 2021; 21: 246. Available from. DOI: 10.1186/s12909-021-02654-3
    Back to article
  3. 3Finch E, Lethlean J, Rose T, Fleming J, Theodoros D, Cameron A, et al. How does feedback from patients impact upon healthcare student clinical skill development and learning? A systematic review. Med Teach [Internet]. 2018; 40: 244–52. Available from. DOI: 10.1080/0142159X.2017.1401218
    Back to article
  4. 4Baines R, Regan De Bere S, Stevens S, Read J, Marshall M, Lalani M, et al. The impact of patient feedback on the medical performance of qualified doctors: A systematic review. BMC Med Educ. 2018; 18: 1–12. DOI: 10.1186/s12909-018-1277-0
    Back to article
  5. 5Reinders ME, Ryan BL, Blankenstein AH, Van Der Horst HE, Stewart MA, Van Marwijk HWJ. The effect of patient feedback on physicians’ consultation skills: A systematic review. Acad Med. 2011; 86: 1426–36. DOI: 10.1097/ACM.0b013e3182312162
    Back to article
  6. 6Winstone N, Boud D, Dawson P, Heron M. From feedback-as-information to feedback-as-process: a linguistic analysis of the feedback literature. Assess Eval High Educ. 2022; 47: 213–30. DOI: 10.1080/02602938.2021.1902467
    Back to article
  7. 7Ajjawi R, Regehr G. When I say … feedback. Med Educ. 2019; 53: 652–4. DOI: 10.1111/medu.13746
    Back to article
  8. 8Winstone NE, Nash RA, Parker M, Rowntree J. Supporting Learners’ Agentic Engagement With Feedback: A Systematic Review and a Taxonomy of Recipience Processes. Educ Psychol. 2017; 52: s17–37. DOI: 10.1080/00461520.2016.1207538
    Back to article
  9. 9Nakai Y, O’Malley AL. Feedback to know, to show, or both? A profile approach to the feedback process. Learn Individ Differ [Internet]. 2015; 43: 1–10. Available from. DOI: 10.1016/j.lindif.2015.08.028
    Back to article
  10. 10Winstone NE, Hepper EG, Nash RA. Individual differences in self-reported use of assessment feedback: the mediating role of feedback beliefs. Educ Psychol [Internet]. 2021; 41: 844–62. Available from. DOI: 10.1080/01443410.2019.1693510
    Back to article
  11. 11Han Y. Mediating and being mediated: Learner beliefs and learner engagement with written corrective feedback. System [Internet]. 2017; 69: 133–42. Available from. DOI: 10.1016/j.system.2017.07.003
    Back to article
  12. 12Price M, Handley K, Millar J. Feedback: Focusing attention on engagement. Stud High Educ. 2011; 36: 879–96. DOI: 10.1080/03075079.2010.483513
    Back to article
  13. 13Rakoczy K, Harks B, Klieme E, Blum W, Hochweber J. Written feedback in mathematics: Mediated by students’ perception, moderated by goal orientation. Learn Instr [Internet]. 2013; 27: 63–73. Available from. DOI: 10.1016/j.learninstruc.2013.03.002
    Back to article
  14. 14Harks B, Rakoczy K, Hattie J, Besser M, Klieme E. The effects of feedback on achievement, interest and self-evaluation: The role of feedback’s perceived usefulness. Educ Psychol. 2014; 34: 269–90. DOI: 10.1080/01443410.2013.785384
    Back to article
  15. 15Pajares MF. Teachers’ Beliefs and Educational Research : Cleaning up a Messy Construct Author (s): M. Frank Pajares Source : Review of Educational Research, Vol. 62, No. 3 (Autumn, 1992), pp. 307–332 Published by: American Educational Research Associatio. Rev Educ Res. 1992; 62: 307–32.
    Back to article
  16. 16Carless D, Boud D. The development of student feedback literacy: enabling uptake of feedback. Assess Eval High Educ [Internet]. 2018; 43: 1315–25. Available from. DOI: 10.1080/02602938.2018.1463354
    Back to article
  17. 17Huisman B, Saab N, Van Driel J, Van Den Broek P. A questionnaire to assess students’ beliefs about peer-feedback. Innov Educ Teach Int [Internet]. 2020; 57: 328–38. Available from. DOI: 10.1080/14703297.2019.1630294
    Back to article
  18. 18Kasch J, Van Rosmalen P, Henderikx M, Kalz M. The factor structure of the peer-feedback orientation scale (PFOS): toward a measure for assessing students’ peer-feedback dispositions. Assess Eval High Educ [Internet]. 2021; 0: 1–14. Available from. DOI: 10.1080/02602938.2021.1893650
    Back to article
  19. 19Sargeant J, Mann K, Ferrier S. Exploring family physician’s reactions to multisource feedback: Perceptions of credibility and usefulness. Med Educ. 2005; 39: 497–504. DOI: 10.1111/j.1365-2929.2005.02124.x
    Back to article
  20. 20Burford B, Greco M, Bedi A, Kergon C, Morrow G, Livingston M, et al. Does questionnaire-based patient feedback reflect the important qualities of clinical consultations? Context, benefits and risks. Patient Educ Couns [Internet]. 2011; 84: e28–36. Available from. DOI: 10.1016/j.pec.2010.07.044
    Back to article
  21. 21Edwards A, Evans R, White P, Elwyn G. Experiencing patient-experience surveys: A qualitative study of the accounts of GPs. Br J Gen Pract. 2011; 61: 157–66. DOI: 10.3399/bjgp11X567072
    Back to article
  22. 22Bogetz AL, Orlov N, Blankenburg R, Bhavaraju V, McQueen A, Rassbach C. How Residents Learn From Patient Feedback: A Multi-Institutional Qualitative Study of Pediatrics Residents’ Perspectives. J Grad Med Educ. 2018; 10: 176–84. DOI: 10.4300/JGME-D-17-00447.1
    Back to article
  23. 23Reinders ME, Blankenstein AH, van Marwijk HWJ, Schleypen H, Schoonheim PL, Stalman WAB. Development and feasibility of a patient feedback programme to improve consultation skills in general practice training. Patient Educ Couns. 2008; 72: 12–9. DOI: 10.1016/j.pec.2008.01.016
    Back to article
  24. 24Eva KW, Armson H, Holmboe E, Lockyer J, Loney E, Mann K, et al. Factors influencing responsiveness to feedback: On the interplay between fear, confidence, and reasoning processes. Adv Heal Sci Educ. 2012; 17: 15–26. DOI: 10.1007/s10459-011-9290-7
    Back to article
  25. 25Bogetz AL, Rassbach CE, Chan T, Blankenburg RL. Exploring the Educational Value of Patient Feedback: A Qualitative Analysis of Pediatric Residents’ Perspectives. Acad Pediatr [Internet]. 2017; 17: 4–8. Available from. DOI: 10.1016/j.acap.2016.10.020
    Back to article
  26. 26Coelho C, Pooler J, Lloyd H. Using patients as educators for communication skills: Exploring dental students’ and patients’ views. Eur J Dent Educ. 2018; 22: e291–9. DOI: 10.1111/eje.12282
    Back to article
  27. 27Gran SF, Braend AM, Lindbaek M. Triangulation of written assessments from patients, teachers and students: Useful for students and teachers. Med Teach. 2010; 32. DOI: 10.3109/0142159X.2010.528808
    Back to article
  28. 28Chua IS, Bogetz AL. Patient Feedback Requirements for Medical Students: Do Perceived Risks Outweigh the Benefits? Clin Pediatr (Phila) [Internet]. 2018; 57: 193–9. Available from. DOI: 10.1177/0009922817696464
    Back to article
  29. 29Pal LM, Dixon RE, Faull CM. Utilising feedback from patients and their families as a learning strategy in a Foundation Degree in palliative and supportive care: A qualitative study. Nurse Educ Today [Internet]. 2014; 34: 319–24. Available from. DOI: 10.1016/j.nedt.2013.06.012
    Back to article
  30. 30Ilgen DR, Fisher CD, Taylor MS. Consequences of individual feedback on behavior in organizations. J Appl Psychol. 1979; 64: 349–71. DOI: 10.1037/0021-9010.64.4.349
    Back to article
  31. 31Strijbos JW, Pat-El R, Narciss S. Structural validity and invariance of the feedback perceptions questionnaire. Stud Educ Eval [Internet]. 2021; 68: 100980. Available from. DOI: 10.1016/j.stueduc.2021.100980
    Back to article
  32. 32Mozayan C, Manella H, Chimelski E, Kline M, Alvarez A, Gisondi MA, et al. Patient feedback in the emergency department: A feasibility study of the Resident Communication Assessment Program (ReCAP). J Am Coll Emerg Physicians Open. 2020; 1: 1194–8. DOI: 10.1002/emp2.12272
    Back to article
  33. 33van Zundert M, Sluijsmans D, van Merriënboer J. Effective peer assessment processes: Research findings and future directions. Learn Instr. 2010; 20: 270–9. DOI: 10.1016/j.learninstruc.2009.08.004
    Back to article
  34. 34Tielemans C, Kleijn R De, Schaaf M Van Der, Broek Van der S, Westerveld T. The Westerveld framework for interprofessional feedback dialogues in health professions education. Assess Eval High Educ [Internet]. 2021; 0: 1–17. Available from. DOI: 10.1080/02602938.2021.1967285
    Back to article
  35. 35Nicol D. The power of internal feedback: exploiting natural comparison processes. Assess Eval High Educ [Internet]. 2020; 0: 1–23. Available from. DOI: 10.1080/02602938.2020.1823314
    Back to article
  36. 36Linderbaum BA, Levy PE. The development and validation of the feedback orientation scale (FOS). J Manage. 2010; 36: 1372–405. DOI: 10.1177/0149206310373145
    Back to article
  37. 37Bing-You R, Varaklis K, Ward D, Ramesh S, Hayes V, Blanco M. Trainees’ Perceptions of Feedback: Validity Evidence for Two FEEDME (Feedback in Medical Education) Instruments. Teach Learn Med [Internet]. 2017; 30: 162–72. Available from. DOI: 10.1080/10401334.2017.1392863
    Back to article
  38. 38de Kleijn RAM, Mainhard MT, Meijer PC, Brekelmans M, Pilot A. Master’s thesis projects: Student perceptions of supervisor feedback. Assess Eval High Educ. 2013; 38: 1012–26. DOI: 10.1080/02602938.2013.777690
    Back to article
  39. 39Mulder RA, Pearce JM, Baik C. Peer review in higher education: Student perceptions before and after participation. Act Learn High Educ. 2014; 15: 157–71. DOI: 10.1177/1469787414527391
    Back to article
  40. 40Kasch J, van Rosmalen P, Löhr A, Klemke R, Antonaci A, Kalz M. Students’ perceptions of the peer-feedback experience in MOOCs. Distance Educ [Internet]. 2021; 42: 145–63. Available from. DOI: 10.1080/01587919.2020.1869522
    Back to article
  41. 41Strijbos JW, Pat-El RJ, Narciss S. Structural validation of a feedback perceptions questionnaire. Learn Discip ICLS 2010 Conf Proc – 9th Int Conf Learn Sci. 2010; 2: 334–5. DOI: 10.1037/t15429-000
    Back to article
  42. 42Berndt M, Strijbos JW, Fischer F. Effects of written peer-feedback content and sender’s competence on perceptions, performance, and mindful cognitive processing. Eur J Psychol Educ. 2018; 33: 31–49. DOI: 10.1007/s10212-017-0343-z
    Back to article
  43. 43Hogan N, Li H, Pezaro C, Roberts N, Schmidt E, Martin J. Searching for a written patient feedback instrument for patient-medical student consultations. Adv Med Educ Pract [Internet]. 2017; 8: 171–8. Available from. https://www.dovepress.com/searching-for-a-written-patient-feedback-instrument-for-patientndashme-peer-reviewed-article-AMEP. DOI: 10.2147/AMEP.S119611
    Back to article
  44. 44Sargeant JM, Mann KV, Van Der Vleuten CP, Metsemakers JF. Reflection: A link between receiving and using assessment feedback. Adv Heal Sci Educ. 2009; 14: 399–410. DOI: 10.1007/s10459-008-9124-4
    Back to article
  45. 45Tripodi N, Feehan J, Wospil R, Vaughan B. Twelve tips for developing feedback literacy in health professions learners. Med Teach [Internet]. 2021; 43: 960–5. Available from. DOI: 10.1080/0142159X.2020.1839035
    Back to article
  46. 46de Kleijn RAM. Supporting student and teacher feedback literacy: an instructional model for student feedback processes. Assess Eval High Educ [Internet]. 2021; 0: 1–15. Available from. DOI: 10.1080/02602938.2021.1967283
    Back to article
  47. 47Tielemans CJM, Eijkelboom CMCL, Lesterhuis M, de Vreugd LB, Pennings HJM, de Kleijn RAM. Receiving Feedback Is Not Easy! Six Common Pitfalls. Acad Med; 2022. DOI: 10.1097/ACM.0000000000005099
    Back to article
  48. 48Sargeant J, Mann K, Sinclair D, Van Der Vleuten C, Metsemakers J. Challenges in multisource feedback: Intended and unintended outcomes. Med Educ. 2007; 41: 583–91. DOI: 10.1111/j.1365-2923.2007.02769.x
    Back to article
  49. 49Carless D, Winstone N. Teacher feedback literacy and its interplay with student feedback literacy. Teach High Educ. 2020; 1–21. DOI: 10.1080/13562517.2020.1782372
    Back to article
  50. 50Ramani S, Gruppen L, Kachur EK. Twelve tips for developing effective mentors. Med. Teach. England. 2006; 404–8. DOI: 10.1080/01421590600825326
    Back to article
DOI: https://doi.org/10.5334/pme.1261 | Journal eISSN: 2212-277X
Journal RSS Feed
Language: English
Submitted on: Dec 14, 2023
Accepted on: Mar 4, 2024
Published on: May 8, 2024
Published by: Ubiquity Press
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year

© 2024 M. Charlotte L. Eijkelboom, Renske A. M. de Kleijn, Joost Frenkel, Marieke F. van der Schaaf, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.

Previous articleVolume 13 (2024): Issue 1Next article