How Does a Caller’s Anger, Fear and Sadness Affect Operators’ Decisions in Emergency Calls?
By: Martin Svensson and Ossi Pesämaa
DOI: https://doi.org/10.5334/irsp.89 | Journal eISSN: 2397-8570
Language: English
Published on: Feb 13, 2018
Published by: Ubiquity Press
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year
Keywords:
© 2018 Martin Svensson, Ossi Pesämaa, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.