How Does a Caller’s Anger, Fear and Sadness Affect Operators’ Decisions in Emergency Calls? Cover

How Does a Caller’s Anger, Fear and Sadness Affect Operators’ Decisions in Emergency Calls?

International Review of Social Psychology

Volume 31 (2018): Issue 1

By: Martin Svensson and Ossi Pesämaa

Open Access

|Feb 2018

Download Article

Download the full article as a PDF file.

DOI: https://doi.org/10.5334/irsp.89 | Journal eISSN: 2397-8570

Journal RSS Feed

Language: English

Published on: Feb 13, 2018

Published by: Ubiquity Press

In partnership with: Paradigm Publishing Services

Publication frequency: 1 issue per year

Keywords:

decision making,

emergency helping

© 2018 Martin Svensson, Ossi Pesämaa, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.

Previous article Volume 31 (2018): Issue 1 Next article