Impact of Workplace Ostracism on Job Change Intention: Perceived Stress as a Mediator and Social Support as a Moderator

This research aims to explore the association between workplace ostracism and job change intention since ostracism is the most prevalent form of mistreatment in modern day work settings. The healthcare industry is strongly people-oriented, and healthcare work is often done in teams. Hospitals are social environments and offer a good opportunity to interact and communicate with colleagues and patients. The study also investigates the mediating role of female nurses Perceived stress, moderating role of social support. A comprehensive literature review forms the foundation of the research, integrating theories and empirical findings from Variables. The conceptual framework illustrates the interplay between workplace ostracism and job change intention, mediated by the perceived stress & moderated by the social support. Data was collected through a structured questionnaire from female nurses working in Selected Government Hospitals in Galle District. A comprehensive literature review forms the foundation of the research, integrating theories and empirical findings. Questionnaire method was used to collect primary data and secondary data. As primary data collection method, questionnaires consist of questions evaluating different variables. Analysis was conducted using SPSS and Hayes' PROCESS macro. The study findings revealed that workplace ostracism is positively related to job change intention. Implications and future research directions are discussed in light of the findings.