Have a personal or library account? Click to login
Perceived Organizational Support, Alternative Job Opportunity, Organizational Commitment, Job Satisfaction and Turnover Intention: A Moderated-mediated Model Cover

Perceived Organizational Support, Alternative Job Opportunity, Organizational Commitment, Job Satisfaction and Turnover Intention: A Moderated-mediated Model

Open Access
|Dec 2019

References

  1. Abubakar, A.M. (2020), Using hybrid SEM – artificial intelligence approach to examine the nexus between boreout, generation, career, life and job satisfaction. Personnel Review. http://doi.org/1108/PR-06-2017-0180
  2. Abubakar, A.M. (2018). Linking work-family interference, workplace incivility, gender and psychological distress. Journal of Management Development, 37(3), 226-242. https://doi.org/10.1108/JMD-06-2017-020710.1108/JMD-06-2017-0207
  3. Abubakar, A.M., Behravesh, E., Rezapouraghdam, H., & Yildiz, S.B. (2019). Applying artificial intelligence technique to predict knowledge hiding behavior. International Journal of Information Management, 49, 45-57. https://doi.org/10.1016/j.ijinfomgt.2019.02.00610.1016/j.ijinfomgt.2019.02.006
  4. Abubakar, A.M., Karadal, H., Bayighomog, S.W., & Merdan, E. (2018a). Workplace injuries, safety climate and behaviors: application of an artificial neural network. International journal of occupational safety and ergonomics, 1-11. https://doi.org/10.1080/10803548.2018.145463510.1080/10803548.2018.1454635
  5. Abubakar, A.M., Megeirhi, H.A., & Shneikat, B. (2018b). Tolerance for workplace incivility, employee cynicism and job search behavior. The Service Industries Journal, 38(9-10), 629-643. https://doi.org/10.1080/02642069.2017.142017110.1080/02642069.2017.1420171
  6. Acikgoz, Y., Sumer, H. C., & Sumer, N. (2016). Do employees leave just because they can? Examining the perceived employability–turnover intentions relationship. The Journal of psychology, 150(5), 666-683. doi:10.1080/00223980.2016.116002310.1080/00223980.2016.1160023
  7. Aktar, A., & Pangil, F. (2018). Mediating role of organizational commitment in the relationship between human resource management practices and employee engagement: Does black box stage exist? International Journal of Sociology and Social Policy, 38(7–8), 606–636. http://doi.org/10.1108/IJSSP-08-2017-009710.1108/IJSSP-08-2017-0097
  8. Anuradha, M. V, Lakshmi, R. S., & Ghuman, S. (2017). An Assessment of the Influence of the Psychological Consequences of Task Significance on Employee Engagement and Turnover Intentions. South Asian Journal of Management, 24(3), 62–87.
  9. Ardic, P. O., Mylenko, N., Saltane, V. (2011). Small and Medium Enterprises A Cross-Country Analysis with a New Data Set. World Bank. Available from http://documents.worldbank.org/curated/en/967301468339577330/Small-and-medium-enterprises-a-cross-country-analysis-with-a-new-data-set10.1596/1813-9450-5538
  10. Berberoglu, A. (2018). Impact of organizational climate on organizational commitment and perceived organizational performance: empirical evidence from public hospitals. BMC health services research, 18(1), 399. https://doi.org/10.1186/s12913-018-3149-z10.1186/s12913-018-3149-z
  11. Bhatnagar, J. (2014). Mediator analysis in the management of innovation in Indian knowledge workers: The role of perceived supervisor support, psychological contract, reward and recognition and turnover intention. International Journal of Human Resource Management, 25(10), 1395–1416. http://doi.org/10.1080/09585192.2013.87031210.1080/09585192.2013.870312
  12. Chaudhary, S., Bidlan, J. S., & Darolia, C.R. (2015). A study of relationship of psychological capital with job satisfaction and turnover intention of LIC employees. Indian Journal of Health and Wellbeing, 6(7), 692.
  13. Chiang, H.H., Han, T.S., & Chuang, J.S. (2011). The relationship between high-commitment HRM and knowledge-sharing behavior and its mediators. International Journal of Manpower, 32(5/6), 604–622. https://doi.org/10.1108/0143772111115822410.1108/01437721111158224
  14. Dardar, A. H.A., Jusoh, A., & Rasli, A. (2012). The impact of job training, job satisfaction and alternative job opportunities on job turnover in Libyan oil companies. Procedia-Social and Behavioral Sciences, 40, 389-394. https://doi.org/10.1016/j.sbspro.2012.03.20510.1016/j.sbspro.2012.03.205
  15. Eisenberger, R., Cummings, J., Armeli, S., & Lynch, P. (1997). Perceived organizational support, discretionary treatment, and job satisfaction. Journal of Applied Psychology, 82, 812-820. DOI:10.1037/0021-9010.82.5.81210.1037/0021-9010.82.5.812
  16. Eisenberger, R., Fasolo, P., & Davis-LaMastro, V. (1990). Perceived organizational support and employee diligence, commitment, and innovation. Journal of Applied Psychology, 75(1), 51-59.10.1037/0021-9010.75.1.51
  17. Eisenberger, R., Stinglhamber, F., Vandenberghe, C., Sucharski, I.L., & Rhoades, L. (2002). Perceived supervisor support: Contributions to perceived organizational support and employee retention. Journal of Applied Psychology, 87(3), 565–573. http://doi.org/10.1037/0021-9010.87.3.56510.1037/0021-9010.87.3.565
  18. Elçi, M., Şener, İ., Aksoy, S., & Alpkan, L. (2012). The Impact of Ethical Leadership and Leadership Effectiveness on Employees’ Turnover Intention: The Mediating Role of Work-Related Stress. Procedia - Social and Behavioral Sciences, 58, 289–297. http://doi.org/10.1016/j.sbspro.2012.09.100310.1016/j.sbspro.2012.09.1003
  19. Farrell, D., & Rusbult, C. (1981). Exchange variables as predictors of job satisfaction, job commitment, and turnover: The impact of rewards, costs, alternatives, and investments. Organizational Behavior and Human Performance, 28, 78-95. https://doi.org/10.1016/0030-5073(81)90016-710.1016/0030-5073(81)90016-7
  20. Feather, N.T., & Rauter, K.A. (2004). Organizational citizenship behaviors in relation to job status, job insecurity, organizational commitment and identification, job satisfaction and work values. Journal of Occupational and Organizational Psychology. http://doi.org/10.1348/09631790432291592810.1348/096317904322915928
  21. Feng, W. C., & Angeline, T. (2010). Turnover intention and job-hopping behavior of music teachers in Malaysia. African Journal of Business Management, 4(4), 425-434
  22. Fornell, C., & Larcker, D.F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50. https://doi.org/10.1177/00222437810180010410.1177/002224378101800104
  23. Gebremichael, H., & Rao, B.P. (2013). Job satisfaction and organizational commitment between academic staff and supporting staff (Volaita Sodo University-Ethiopia as a Case). Far East Journal of Psychology and Business, 11, 11–32.
  24. Griffeth, R.W., & Hom, P.W. (1988). A comparison of different conceptualizations of perceived alternatives in turnover research. Journal of Organizational Behavior, 9(2), 103-111. https://www.jstor.org/stable/248829410.1002/job.4030090202
  25. Hair, J.F., Black, W.C., Babin, B.J., & Anderson, R.E. (2010), Multivariate data analysis (7th ed.), NJ: Prentice Hall.
  26. Hahn, H. J., & Kim, S. (2018). An empirical study on the relationship between perceived employability and employee performance. Human Resource Development International, 21(2), 74-90. https://doi.org/10.1080/13678868.2017.136617510.1080/13678868.2017.1366175
  27. Han, S.H., Seo, G., Li, J., & Yoon, S.W. (2016). The mediating effect of organizational commitment and employee empowerment: How transformational leadership impacts employee knowledge sharing intention. Human Resource Development International. http://doi.org/10.1080/13678868.2015.109935710.1080/13678868.2015.1099357
  28. Henseler, J., Ringle, C.M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modelling. Journal of the Academy of Marketing Science, 43(1),115–135. https://doi.org/10.1007/s11747-014-0403-810.1007/s11747-014-0403-8
  29. Huang, W.R., & Su, C.H. (2016). The mediating role of job satisfaction in the relationship between job training satisfaction and turnover intentions. Industrial and Commercial Training, 48(1), 42–52. https://doi.org/10.1108/ICT-04-2015-002910.1108/ICT-04-2015-0029
  30. Ing-San H., & Jyh-Huei K. (2006). Effects of Job Satisfaction and Perceived Alternative Employment Opportunities on Turnover Intention – An Examination of Public Sector Organizations. Journal of American Academy of Business, Cambridge, 8(2), 254-269
  31. Islam, T., Ali, G., & Ahmed, I. (2018). Protecting healthcare through organizational support to reduce turnover intention. International Journal of Human Rights in Healthcare, 11(1), 4-12. https://doi.org/10.1108/IJHRH-03-2017-001210.1108/IJHRH-03-2017-0012
  32. Jahmani, K., Fadiya, S.O., Abubakar, A.M., & Elrehail, H. (2018). Knowledge content quality, perceived usefulness, KMS use for sharing and retrieval: A flock leadership application. VINE Journal of Information and Knowledge Management Systems, 48(4), 470-490. https://doi.org/10.1108/VJIKMS-08-2017-005410.1108/VJIKMS-08-2017-0054
  33. Jang, J., & Kandampully, J. (2018). Reducing employee turnover intention through servant leadership in the restaurant context: A mediation study of affective organizational commitment. International Journal of Hospitality & Tourism Administration, 19(2), 125-141. https://doi.org/10.1080/15256480.2017.130531010.1080/15256480.2017.1305310
  34. Jehanzeb, K., & Mohanty, J. (2018). Impact of employee development on job satisfaction and organizational commitment: person–organization fit as moderator. International Journal of Training and Development, 22(3), 171-191. https://doi.org/10.1111/ijtd.1212710.1111/ijtd.12127
  35. Jehanzeb, K., Rasheed, A., & Rasheed, M.F. (2013). Organizational Commitment and Turnover Intentions: Impact of Employee’s Training in Private Sector of Saudi Arabia. International Journal of Business and Management. http://doi.org/10.5539/ijbm.v8n8p7910.5539/ijbm.v8n8p79
  36. Joo, B.K. (2010). Organizational commitment for knowledge workers: The roles of perceived organizational learning culture, leader-member exchange quality, and turnover intention. Human Resource Development Quarterly. http://doi.org/10.1002/hrdq.2003110.1002/hrdq.20031
  37. Kang, H. Y., Kim, S., & Han, K. (2018). The relationship among workplace bullying, organizational commitment and turnover intention of the nurses working in public medical institutions. Journal of Korean Clinical Nursing Research, 24(2), 178-187. https://doi.org/10.22650/JKCNR.2018.24.2.178
  38. Khatri, N., Fern, C.T., & Budhwar, P. (2001). Explaining employee turnover in an Asian context. Human Resource Management Journal, 11(1), 54-74. https://doi.org/10.1111/j.1748-8583.2001.tb00032.x10.1111/j.1748-8583.2001.tb00032.x
  39. Kim, S., Tam, L., Kim, J.N., & Rhee, Y. (2017). Determinants of employee turnover intention: Understanding the roles of organizational justice, supervisory justice, authoritarian organizational culture and organization-employee relationship quality. Corporate Communications: An International Journal, 22(3), 308–328. https://doi.org/10.1108/CCIJ-11-2016-007410.1108/CCIJ-11-2016-0074
  40. Kirk-Brown, A., & Van Dijk, P. (2016). An examination of the role of psychological safety in the relationship between job resources, affective commitment and turnover intentions of Australian employees with chronic illness. The International Journal of Human Resource Management, 27(14), 1626–1641. https://doi.org/10.1080/09585192.2015.105396410.1080/09585192.2015.1053964
  41. Lartey, J.K.S., Tawiah, K.A., & Osafo, J. (2019). The moderating effect of perceived organizational support in the relationship between emotional labor and job attitudes: A study among health professionals. Nursing Open, https://doi.org/10.1002/nop2.29510.1002/nop2.295
  42. Li, N., Zhang, L., Xiao, G., Chen, J., & Lu, Q. (2019). The relationship between workplace violence, job satisfaction and turnover intention in emergency nurses. International Emergency Nursing. https://doi.org/10.1016/j.ienj.2019.02.00110.1016/j.ienj.2019.02.001
  43. Locke, E.A. (1976). The nature and causes of job satisfaction. In M. D.Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 1297–1349). New York, NY: Hold, Reinhart & Winston
  44. Luz, C.M.D.R., de Paula, S.L., & de Oliveira, L.M.B. (2018). Organizational commitment, job satisfaction and their possible influences on intent to turnover. REGE Revista de Gest{ã}o, 25(1), 84–101. https://doi.org/10.1108/REGE-12-2017-00810.1108/REGE-12-2017-008
  45. Madden, L., Mathias, B.D., & Madden, T.M. (2015). The impact of perceived organizational support and positive relationships at work on turnover intentions. Management Research Review, 38(3), 242–263. http://doi.org/10.1108/MRR-09-2013-022810.1108/MRR-09-2013-0228
  46. March, J.G., & Simon, H.A. (1958). University of Illinois at Urbana-Champaign’s Academy for Entrepreneurial Leadership Historical Research Reference in Entrepreneurship. Available at SSRN: https://ssrn.com/abstract=1496194
  47. Mathieu, C., Fabi, B., Lacoursière, R., & Raymond, L. (2016). The role of supervisory behavior, job satisfaction and organizational commitment on employee turnover. Journal of Management & Organization, 22(1), 113-129. https://doi.org/10.1017/jmo.2015.2510.1017/jmo.2015.25
  48. Meyer, J.P., & Allen, N.J. (1991). A three-component conceptualization of organizational commitment. Human resource management review, 1(1), 61-89. https://doi.org/10.1016/1053-4822(91)90011-Z10.1016/1053-4822(91)90011-Z
  49. Mobley, W. (1977). Intermediate linkages in the relationship between job satisfaction and employee turnover. Journal of Applied Psychology, 62, 237-240.10.1037/0021-9010.62.2.237
  50. Mosadeghrad, A.M., Ferlie, E., & Rosenberg, D. (2011). A study of relationship between job stress, quality of working life and turnover intention among hospital employees. Health Services Management Research, 24(4), 170–181. http://doi.org/10.1258/hsmr.2011.01100910.1258/hsmr.2011.011009
  51. Mushtaq, A., Amjad, M.S., & Saeed, M.M. (2014). The Moderating Effect of Perceived Alternative Job Opportunities between Organizational Justice and Job Satisfaction: Evidence from Developing Countries. The East Asian Journal of Business Management (EAJBM), 4(1), 5-13.10.13106/eajbm.2014.vol4.no1.5.
  52. Nawaz, M.S., & Pangil, F. (2016). Career Concern as Predictor of Turnover Intention: Empirical Evidence from Education Industry. Asian Journal of Applied Sciences (ISSN: 2321--089), 4(02).
  53. Odon, R.Y., Boxx, W.R. & Dunn, M.G. (1990). Organizational cultures, commitment, satisfaction and cohesion. Public & Management Review, 14,157-168. https://www.jstor.org/stable/338096310.2307/3380963
  54. Philippaers, K., De Cuyper, N., & Forrier, A. (2019). Employability and performance: The role of perceived control and affective organizational commitment. Personnel Review. https://doi.org/10.1108/PR-04-2017-009810.1108/PR-04-2017-0098
  55. Pohler, D., & Schmidt, J.A. (2016). Does Pay-for-Performance Strain the Employment Relationship? The Effect of Manager Bonus Eligibility on Non-management Employee Turnover. Personnel Psychology, 69(2), 395–429. https://doi.org/10.1111/peps.1210610.1111/peps.12106
  56. Price, J.L. (2001). Reflections on the determinants of voluntary turnover. International Journal of Manpower, 22(7), 600-624. https://doi.org/10.1108/EUM000000000623310.1108/EUM0000000006233
  57. Rahman, A., Naqvi, S.M.M.R., & Ramay, M.I. (2008). Measuring turnover intention: A study of its professionals in Pakistan. International Review of Business Research Papers, 4(3), 45-55.
  58. Rhoades L., Eisenberger R. (2002). Perceived organizational support: a review of the literature. Journal of Applied Psychology 87, 698–714. Doi:10.1037/0021-9010.87.4.69810.1037/0021-9010.87.4.698
  59. Samad, S. (2006). The Contribution of Demographic variables: Job Characteristics and Job Satisfaction on Turnover Intentions. Journal of International Management Studies, 1(1), 1–12.
  60. Steers, R., & Mowday, R. (1981). ‚Employee turnover and post decision accommodation processes’. In: Cummings, L. and Staw, B. (Eds) Research in Organizational Behavior, Vol. 3, JAI Press, Greenwich, CT.
  61. Tandung, J.C., & others. (2016). The link between HR attributions and employees’ turnover intentions. Gadjah Mada International Journal of Business, 18(1), 55. http://doi.org/10.22146/gamaijb.928710.22146/gamaijb.9287
  62. Tang, G., Yu, B., Cooke, F.L., & Chen, Y. (2017). High-performance work system and employee creativity: The roles of perceived organizational support and devolved management. Personnel Review, 46(7), 1318–1334. http://doi.org/10.1108/PR-09-2016-023510.1108/PR-09-2016-0235
  63. Terason, S. (2018). Managerial Turnover Intention as a Result of Leadership Behavior, Job Satisfaction and Organizational Commitment: Evidence from Cross-National Fitness Enterprises in Thailand. Academy of Strategic Management Journal, 17(1), 1-12.
  64. Tett, R.P., & Meyer, J.P. (1993). Job satisfaction, organizational commitment, turnover intention, and turnover: path analyses based on meta-analytic findings. Personnel psychology, 46(2), 259-293. https://doi.org/10.1111/j.1744-6570.1993.tb00874.x10.1111/j.1744-6570.1993.tb00874.x
  65. Top, M., & Gider, O. (2013). Interaction of organizational commitment and job satisfaction of nurses and medical secretaries in Turkey. The International Journal of Human Resource Management, 24, 667–683. https://doi.org/10.1080/09585192.2012.68060010.1080/09585192.2012.680600
  66. Van der Heijden, B.I., Peeters, M.C., Le Blanc, P.M., & Van Breukelen, J.W.M. (2018). Job characteristics and experience as predictors of occupational turnover intention and occupational turnover in the European nursing sector. Journal of Vocational Behavior, 108, 108-120. https://doi.org/10.1016/j.jvb.2018.06.00810.1016/j.jvb.2018.06.008
  67. Yousef, D.A. (2017). Organizational commitment, job satisfaction and attitudes toward organizational change: A study in the local government. International Journal of Public Administration, 40(1), 77-88. https://doi.org/10.1080/01900692.2015.107221710.1080/01900692.2015.1072217
  68. Yousaf, A., Sanders, K., & Yustantio, J. (2018). High commitment HRM and organizational and occupational turnover intentions: the role of organizational and occupational commitment. The International Journal of Human Resource Management, 29(10), 1661-1682. https://doi.org/10.1080/09585192.2016.125690510.1080/09585192.2016.1256905
  69. Yuen, S. H. (2016). Examining the generation effects on job-hopping intention by applying the Theory of Planned Behavior (TPB). Theses & Dissertations. Lingnan University.
  70. Ziauddin, M.R.K., Jam, F.A., & Hijazi, S.T. (2010). The impacts of Employees’ Job Stress on Organizational Commitment. European Journal of Social Sciences, 13(4), pp. 617-622. https://doi.org/10.1111/j.1744-6570.1993.tb00874.x10.1111/j.1744-6570.1993.tb00874.x
DOI: https://doi.org/10.2478/orga-2019-0019 | Journal eISSN: 1581-1832 | Journal ISSN: 1318-5454
Language: English
Page range: 310 - 324
Submitted on: Mar 26, 2019
Accepted on: Jul 19, 2019
Published on: Dec 31, 2019
Published by: University of Maribor
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2019 Abdulmajeed Saad Albalawi, Shahnaz Naugton, Malek Bakheet Elayan, Mohammad Tahseen Sleimi, published by University of Maribor
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.