Have a personal or library account? Click to login
Sectoral variations in market orientation and performance among small service firms in Botswana Cover

Sectoral variations in market orientation and performance among small service firms in Botswana

Open Access
|Oct 2018

References

  1. Akomea, S.Y and Yeboah, J.K.G (2011), “Marketing orientation and firm performance in Ghana’s Pharmaceutical Industry”, Journal of Science and Technology, Vol 31, No. 2, pp. 109-119.10.4314/just.v31i2.69399
  2. Awwad, M.S and Agti, D.A.M (2011), “The impact of internal marketing on commercial Bank’s market orientation”, International Journal of Bank Marketing, Vol. 29, No. 4, pp. 308-332.10.1108/02652321111145943
  3. Aydin, K and Mtetwa T (2016), “Impact of marketing effectiveness and capabilities and export market orientation on export performance: evidence from Turkey”, European Business Review Vol. 28m No. 5, pp. 532-559.10.1108/EBR-11-2014-0084
  4. Aziz, N.A and Yassin, N.M. (2010), “How will market orientation and external environment influence the performance among SMEs in the Agro-Food sector in Malaysia”, Journal of international Business Research, Vol.3, No. 3, pp.154-164.10.5539/ibr.v3n3p154
  5. BIDPA, (2008) Botswana Institute of Development and Policy Analysis Profile.
  6. Bodlaj, M (2010), “The impact of a responsive and proactive market orientation on innovation and business performance”, Economic and Business Review, Vol. 12, No. 4, pp. 241-261.10.15458/2335-4216.1255
  7. Cadogan, J.W. (2012), “International marketing strategic orientations and business success: reflections on the path ahead”, International Marketing Review, Vol. 29, Issue 4, pp. 340-348.10.1108/02651331211242656
  8. CEDA, (2010), Annual Report Publications.
  9. CEDA, (2012), Annual Report Publications.
  10. Dauda, A. Y. (2010), “Employee’s market orientation and business performance in Nigeria: analysis of small business enterprises in Lagos state”, International Journal of Marketing Studies, Vol. 2, No. 2, pp. 134-143.10.5539/ijms.v2n2p134
  11. Dubihlela, J. (2013), “Determinants of market orientation adoption among small and medium enterprises (SMEs) in South Africa”, Mediterranean Journal of Social Sciences, Vol.4, No.6, pp. 55-65.10.5901/mjss.2013.v4n6p55
  12. Dubihlela, J. and Dhurup, M. (2014), “Modelling the effects of market orientation enablers on business performance among SMEs in a developing country”, Mediterranean Journal of Social Sciences, Vol.5, No. 16, pp. 33-41.10.5901/mjss.2014.v5n16p33
  13. Isabel A.P. and Garcia, J. (2015), “Market orientation and business results among small service firms”, Academia Revista de Adiminstration, Vol. 28, Issue 1, pp. 135-166.10.1108/ARLA-04-2013-0005
  14. Jaiyeoba, O.O, Marandu, E, and Kealesitse, B., “Proclivity of environmental uncertainty and market orientation behaviours among Botswana’s small service firms”, Journal of Global Business and Technology, Vol. 11 No. 1 pp. 13-23.
  15. Kibera, F.N and Njeru, W.G (2014), “The perceived effects of the three components of market orientation on the performance of tour firms in Kenya”, European Scientific Journal, Vol. 10, No. 25, pp. 266-285.
  16. Kirca, A. H., Jayachandran, S. and Bearden, W. O. (2005), “Market orientation: a meta-analytic review and assessment of its antecedents and impact on performance”, Journal of Marketing, Vol. 69, No. 2, pp. 24-41.10.1509/jmkg.69.2.24.60761
  17. Kohli, A.K. and Jaworski, B.J. (1990), “Market orientation: the construct, research propositions, and managerial implications”, Journal of Marketing, Vol. 54, No. 2, pp. 1-18.10.1177/002224299005400201
  18. Mahmoud, A.M, Blankson, C, Frimpong, N.O and Nwankwo, S (2016), “Market orientation, learning orientation and business performance: the mediating role of innovation”, International Journal of Bank Marketing, Vol. 34, No.5, pp. 623-648.10.1108/IJBM-04-2015-0057
  19. Marandu E.E. and Themba, G. (2012), “The effects of market orientation on employees: a study of retail organisations in Botswana”, International Business Research, Vol. 6, No. 1, pp.130-136.10.5539/ibr.v6n1p130
  20. Narver, J. C. and Slater, S. F. (1990), “The effect of a market orientation on business profitability”, Journal of Marketing, Vol. 54, No. 4, pp. 20-35.10.1177/002224299005400403
  21. Nwokah, N.G. (2008), “Strategic market orientation and business performance: the study of food and beverages organisations in Nigeria”, European Journal of Marketing, Vol. 42, No. 3/4, pp. 279-286.10.1108/03090560810852922
  22. O’Dwyer, M., A. Gilmore A and D. Carson (2011), “Strategic alliances as an element of innovative marketing in SMEs”, Journal of Strategic Marketing, Vol. 19, No. 1, pp.91-104.10.1080/0965254X.2010.537765
  23. Oniku A.C (2009), “Market Orientation: SMEs Performance under Government Economic and Market Reforms in Nigeria”, Conference of the International Journal of Arts and Sciences, Vol. 1, No. 20, pp. 186-205.
  24. Raaij, V. M. E. and Stoelhorst, W. J. (2008) “The implementation of market orientation – a review and integration of contributions to date”, European Journal of Marketing, Vol. 42, No. 11/12, pp. 1265-1293. Available from www.emeraldinsight.com (Accessed on 14th November 2010).10.1108/03090560810903673
  25. Rojas-Mendez, I. J., Kara, A. and Spillan, E. J. (2006), “Market Orientation in the Chilean Small Business Context: An Empirical Study”, Journal of Global Marketing, Vol. 19, No. 3/4, pp. 93-132. Available from http://jgm.haworthpress.com (Accessed on 1st October 2010).10.1300/J042v19n03_05
  26. Sanjaya, S.G., Vasudevan, H., and Ajai, S.G (2011), “Market orientation and manufacturing performance of Indian SMEs: Moderating role of firm resources and environmental factors”, European Journal of Marketing, Vol. 45, Issue 7, pp. 1172-1193.10.1108/03090561111137660
  27. Schiffman, Leon G, & Kanuk, L.L. (1994), Consumer Behavior. 5th Edition, Prentice-Hall: London.
  28. Shehu A.M. and Mahmood R. (2014), “The Relationship between Market Orientation and Business Performance of Nigerian SMEs: The Role of Organisational Culture”, International Journal of Business and Social Science, Vol. 5, No. 9, pp. 159-167.10.5901/mjss.2014.v5n23p158
  29. Tsiotsou, R. H., and Vlachopoulou, M. (2011), “Understanding the effects of market orientation and e-marketing on service performance”, Marketing Intelligence and Planning, Vol. 29, No. 2, pp. 141-155.10.1108/02634501111117593
  30. Wright, G, and Czelusta, J. (2003), “Mineral resources and economic development”, In: Conference on Sector Reform in Latin America, Stanford Center for International Development, Nov. 2003, pp. 13-15.
  31. Zikiti, B. (2016), “How can Zimbabwe leverage its mineral resources for economic recovery and sustainable growth”, Unpublished Master of Commerce dissertation, University of the Witwatersrand, South Africa.
DOI: https://doi.org/10.2478/mmcks-2018-0024 | Journal eISSN: 2069-8887 | Journal ISSN: 1842-0206
Language: English
Page range: 1076 - 1088
Published on: Oct 29, 2018
Published by: Society for Business Excellence
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2018 Olumide Jaiyeoba, Chux Gervase Iwu, Edward Marandu, published by Society for Business Excellence
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.