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An Exploratory Review on the Role of Automated HR Chatbots to Promote Employee Engagement: Lessons from BRICS Countries Cover

An Exploratory Review on the Role of Automated HR Chatbots to Promote Employee Engagement: Lessons from BRICS Countries

Open Access
|Sep 2026

Authors

Samuel BANGURA

Bangura.samuel@mut.ac.za

Mangosuthu University of Technology, Umlazi, Republic of South Africa

Melanie Elisabeth LOURENS

Lourensmelanie52@gmail.com

Durban University of Technology, Durban, Republic of South Africa
Language: English
Page range: 254 - 277
Submitted on: Jun 9, 2026
Accepted on: Jul 30, 2026
Published on: Sep 29, 2026
Published by: Scoala Nationala de Studii Politice si Administrative
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2026 Samuel BANGURA, Melanie Elisabeth LOURENS, published by Scoala Nationala de Studii Politice si Administrative
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.