The Effect of Service Quality on Customer Retention: Insights from Travel Agency Managers in the KRI
By: Kawar Abdullah Ali and Ehsan Muhsen Ahmed
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DOI: https://doi.org/10.2478/mdke-2026-0013 | Journal eISSN: 2392-8042
Language: English
Page range: 211 - 231
Submitted on: Feb 10, 2026
Accepted on: Apr 21, 2026
Published on: Jun 29, 2026
Published by: Scoala Nationala de Studii Politice si Administrative
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year
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© 2026 Kawar Abdullah Ali, Ehsan Muhsen Ahmed, published by Scoala Nationala de Studii Politice si Administrative
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.