References
- Akotey, J.O., & Adjasi, C. (2014). The impact of microinsurance on household asset accumulation in Ghana: An asset index approach. The Geneva Papers on Risk and Insurance-Issues and Practice, 39(2), 304–321.
- Atchinson, B.K. (2005). The role of professional organizations in boosting trust in financial business. The Geneva Papers on Risk and Insurance-Issues and Practice, 30(3), 477–484.
- Baidoo, S.T., & Akoto, L. (2019). Does trust in financial institutions drive formal saving? Empirical evidence from Ghana. International Social Science Journal, 69(231), 63–78.
- Butler, J.K. (1991). Conditions trust inventory. Journal of Management 17: 643–663.
- Chen, C., Kim, D. & Jung, H. (2011). The comparison of factor structure and latent means of the life insurance industries in China. Korean Insurance Journal, 90, 137–161.
- Chen, C. (2012). A Study on Comparison of Insurance Trust between Korea and China. PhD dissertation, Sungkyunkwan University. Korea.
- Chen, C. (2013). A comparative study of insurance company trust determinants based on the propensity of Chinese insurance policyholders. Journal of Financial Consumers, 3(2), 86–106.
- Chen, D., X. Liu, X. & Wang, C. (2016). Social trust and bank loan financing: Evidence from China. Abacus, 52(3), 374–403.
- Chen, T. J. (2019). Marketing channel, corporate reputation, and profitability of life insurers: evidence of bancassurance in Taiwan. The Geneva Papers on Risk and Insurance-Issues and Practice, 44(4), 679–701.
- Cline, B. N., & Williamson, C. R. (2020). Trust, regulation, and contracting institutions. European Financial Management, 26(4), 859–895.
- Coulter, K, S., & Coulter, R.A. (2002). Determinants of trust in a service provider: the moderating role of length of relationship. Journal of Service Marketing, 16, 35–50.
- Courbage, C., & Nicolas, C. (2019). Who trusts insurance? Empirical evidence from seven industrialised countries. Paper presented at 46th Annual EGRIE Seminar, Rome, September 19–22.
- De Smidt, G., & Botzen, W. (2018). Perceptions of corporate cyber risks and insurance decision-making. The Geneva Papers on Risk and Insurance-Issues and Practice, 43(2), 239–274.
- Delis, M.D., & Mylonidis, N. (2015). Trust, happiness, and households’ financial decisions. Journal of Financial Stability, 20, 82–92.
- Dercon, S., Gunning, J.W., & Zeitlin, A. (2016.) The demand for insurance under limited trust: Evidence from a field experiment in Kenya. Paper presented at Poverty and Applied Microeconomics Seminar Series, Washington, September 21.
- Doney, P. M., & Cannon, J.P. (1997). An examination of the nature of trust in buyer-seller relationships. Journal of Marketing, 61, 35–51.
- Ensari, M.Ş., & Karabay, M.E. (2016). The mediating effect of perceived ethical climate on organizational commitment, trust and turnover intention interactions: A research on insurance sector. European Journal of Business and Social Sciences, 5(1), 47–63.
- Fukuyama, F. (1995). Trust: The Social Virtues and the Creation of Prosperity. New York: The Free Press.
- Fungáčová, Z., Hasan, I., & Weill, L. (2019). Trust in banks. Journal of Economic Behavior & Organization, 157, 452–476.
- Genesan, S. (1994). Determinants of long-term orientation in buyer-seller relationships. Journal of Marketing, 58, 1–19.
- Geyskens, L., Steenkamp, J.E.M., Scheer, L.K., & Kumar, N. (1996). The effects of trust and interdependence on relationship commitment: A trans-Atlantic study. International Journal Research in Marketing, 13, 303–307.
- Giddens, A. (1990). The Consequences of Modernity. Cambridge: Stanford Press.
- Gill, A.S., Flaschner, A.B., & Shachar, M. (2006). Factors that affect the trust of business clients in their banks. International Journal of Bank Marketing, 24, 384–405
- Guiso, L., Sapienza, P., & Zingales, L. (2008). Trusting the stock market. The Journal of Finance, 63(6), 2557–2600.
- Jansen, D.J., Mosch, R.H.J., & van der Cruijsen, C.A.B. (2015). When does the general public lose trust in banks?. Journal of Financial Services Research, 48(2),127–141.
- Jung, H., & Taehyung, O. (2005). An empirical study on the trust and determination factors of trust in the insurance industry. Korean Insurance Journal, 71, 49–75.
- Kang, S., & Kim, A. (2019). Employee stock ownership and financial performance in European countries: The moderating effects of uncertainty avoidance and social trust. Human Resource Management, 58(6), 641–655.
- Kennedy, M.S., Ferrell, L.K., & LeClair, D.T. (2001). Consumers' trust of salesperson and manufacturer: an empirical study. Journal of Business Research, 51, 73–86.
- Knell, M., & Stix, H. (2015). Trust in banks during normal and crisis times—evidence from survey data. Economica, 82, 995–1020.
- Lachance, M. E., & Ning, T. (2012). Financial advice and trust. Financial Services Review, 21(3), 209–226.
- Maarse, H., & Jeurissen, P. (2019). Low institutional trust in health insurers in Dutch health care. Health Policy, 123(3), 288–292.
- Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20(3), 709–734.
- Moorman, C., Zaltman, G., & Deshpande, R. (1992). Relationship between providers and users of market research: The dynamic of trust within and between organizations. Journal of Marketing Research, 29, 314–328.
- Moorman, C., Deshpande, R., & Zaltman, G. (1993). Factors affecting trust in market research relationships. Journal of Marketing, 57(1), 81–101.
- Morgan, R. M. & Hunt, S.D. (1994). The commitment-trust theory relationship marketing. Journal of Marketing, 58, 20–38.
- Park, N. Y. (2020). Trust and trusting behavior in financial institutions: Evidence from South Korea. International Review of Economics & Finance 67: 408–419.
- Peter, R., & Ying, J. (2019). Do you trust your insurer? Ambiguity about contract nonperformance and optimal insurance demand. Journal of Economic Behavior & Organization: 1–17.
- Qiu, B., Yu, J. & Chan, K.C. (2019). Does social trust restrain firm financing violations? Evidence from China. Accounting and Finance, 1–18.
- Schneider, P. (2005). Trust in micro-health insurance: an exploratory study in Rwanda. Social Science & Medicine, 61(7), 1430–1438.
- Shim, S., Serido, J., & Tang, C. (2013). After the global financial crash: Individual factors differentiating young adult consumers’ trust in banks and financial institutions. Journal of Retailing and Consumer Services, 20, 26–33.
- van Dalen, H. P., & Henkens, K. (2018). The making and breaking of trust in pension providers: An empirical study of pension participants. The Geneva Papers on Risk and Insurance, 43(3), 473–491.
- Wang, Z., & Yang, M. (2019). How does investors' heterogeneous trust affect the complexity of financial products? A look into the development of online finance. Managerial and Decision Economics, 40(4), 425–438.