References
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- Hiromi I. (2020). Why ‘Customer Harassment’ Happens: Psychological and Social Factors and Specific Coping Methods. Information Science and Technology, 70(10).
- Persol Research Institute. (2024). Quantitative Survey on Customer Harassment.
- Study Committee for the Project to Create a Corporate Manual on Customer Harassment Prevention. (2022). Corporate Manual on Customer Harassment Prevention.
- Tokio Marine & Nichido Risk Consulting Corporation. (2020). Report on the Actual Situation Regarding Harassment in the Workplace. Commissions by Ministry of Health, Labor and Welfare Commissioned.
Language: English
Page range: 50 - 63
Submitted on: Dec 12, 2024
Accepted on: May 13, 2025
Published on: Jun 30, 2025
Published by: International Academy of Financial Consumers
In partnership with: Paradigm Publishing Services
Keywords:
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© 2025 Tomoka Miyachi, published by International Academy of Financial Consumers
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.