rlans@ust.hk
gbruggen@rsm.nl
eliashberg@wharton.upenn.edu
bwierenga@rsm.nl
© 2014 Ralf van der Lans, Gerrit van Bruggen, Jehoshua Eliashberg, Berend Wierenga, published by Nuremberg Institute for Market DecisionsThis work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.