Figure 1.
Culture-related challenges in virtual team communication.
Table 1.
Motivation-related challenges in virtual team communication
| Individual-level challenges | Team-level challenges | |
|---|---|---|
| Practical challenges | Temporal Personality-related (introversion) Competence-related | Implementation-related (time + team size) Knowledge level-related |
| Communicational challenges | Lack of communication and participation Unresponsiveness | Lack of communication and participation Unresponsiveness Lack of overt listening behaviour Lack of feedback (expressions of confusion, [dis] agreements) |
| Attitudinal challenges | Negative attitudes towards the task Lack of resourcefulness | No social consequences from not participating |
| Relational challenges | Negative interpretations Unwillingness to compromise Varying expectations | Negative attitudes towards other team members Roles and communication patterns formed early and were permanent De-individuation (we vs. they) |
Figure 2.
Social information sharing approach to explain challenges in virtual team communication through theories and concepts of computer-mediated communication.
Figure 3.
Social online presence approach to explain challenges in virtual team communication through theories and concepts of computer-mediated communication.