Table 1
Major Codes and Themes.
| CODE | DESCRIPTION OF CODE | |
|---|---|---|
| INSTRUCTIONAL DESIGN | ||
| CI | Organization and Design of LMS | Having materials in the LMS organized and easy to find, having materials posted in a timely manner. |
| OLR | Online Learning Resources | Providing resources specific to the online course: videos, supplemental readings, notes, activities, review sessions, and requests for additional practice material. |
| R | Routine | Maintaining a course routine: establishing instructional, assignment, and grading schedule. |
| WL | Workload | Student workload in an online environment: don’t give too much or too little work, be mindful of workload in other classes, do not make classes too easy. |
| LP | Lecture Preparation (asynchronous) | Positive comments about video/lecture prep and recorded videos. |
| LP- | Lecture Preparation (asynchronous) | Negative comments or dislike of video/lecture prep and recorded videos. |
| A | Synchronous Class | Preference for, or positive comments about, the use of Zoom meetings, attending class, delivering lectures in online class, and maintaining the schedule or routine of in-person classes. |
| A- | Synchronous Class | Dislike of, or negative comments about, the use of Zoom meetings or requirements for synchronous class. |
| LC | Live Lecture Capture | Capturing live lectures (not pre-recorded lectures) or requests for it. |
| ACADEMIC GRACE | ||
| P | Patience | Patience with students, their struggles with the online environment, and technical difficulties. |
| X | Flexibility | Deadline flexibility, assignment and general flexibility, and awareness of time changes/time zones. |
| U | Understanding | Understanding what students are going through, understanding during grading, generous, open to student feedback, and compassionate. |
| SOCIAL PRESENCE | ||
| EL | Instructor’s use of email as a communication tool: frequency of emails, need for faculty to monitor their email better and respond promptly. | |
| CD | Communicating Deadlines | Communicating due dates and deadlines, reminders, and weekly update videos. |
| CM | General Communication | Communication to students that is not email or due date specific. |
| F | Faculty Interaction | Wanting more faculty interaction or better-quality interactions in the online environment, desiring remote office hours. |
| PEDAGOGY | ||
| TW | Teamwork | Discussion of preferences for group work and ways to improve group activities in the online environment. |
| SSI | Student-Student Interaction | Employing active learning and promoting student-student interactions. |
| EN | Student Engagement | Degree of attention, interest, and optimism toward context/course. Positive advice related to student engagement in an online environment. |
| EN- | Negative Student Engagement | Degree of attention, interest, and optimism toward content/course. Negative comments toward student engagement in an online environment. |
| ASSESSMENT | ||
| EX | Exams | Advice related to exam structure of course: discussion of time allotments and open-notes structure. Student concerns regarding cheating in the online environment. |
| G | Grading | Grading or receiving feedback on course assignments in a timely manner, providing rubrics to students, making grades available in LMS. |
| TECHNOLOGY | ||
| CT | Course Technologies | Instructor competency of course technologies: making sure everything works, understanding how to use the LMS and other course software. |
| FIC | Faculty Internet Connection | Instructor internet connection quality and its importance for class. |
| INSTITUTIONAL CONTEXT | ||
| IR | Institutional Resources | Awareness of university resources such as learning centers, counseling services, and reference to campus policies (exams, lateness). |