Process Management and Robotic Process Automation: The Insights from Systematic Literature Review

Inga Stravinskienė; Dalius Serafinas

doi:10.1515/mosr-2021-0006

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Process Management and Robotic Process Automation: The Insights from Systematic Literature Review

Management of Organizations: Systematic Research

Volume 85 (2021): Issue 1 (June 2021)

By: Inga Stravinskienė and Dalius Serafinas

Open Access

|Oct 2021

Abstract

During the Fourth Industrial Revolution, the digital transformation revolutionised both individual organisations and entire industries. One such advanced technology is Robotic Process Automation (RPA). However, organisations do not always make the progress by using the RPA to increase the efficiency of their business processes. The scientific sources lack the synthesis of Process Management (PM) and RPA and insights into their interrelationship. This article aims to fill the gap in the systematic analysis of interrelations between PM and RPA from a managerial perspective by identifying less researched areas and formulating insights and recommendations for future research.

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Articles in this issue

DOI: https://doi.org/10.1515/mosr-2021-0006 | Journal eISSN: 2335-8750 | Journal ISSN: 1392-1142

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Language: English

Page range: 87 - 106

Submitted on: Apr 15, 2021

Accepted on: Jul 30, 2021

Published on: Oct 8, 2021

Published by: Vytautas Magnus University, Faculty of Economics and Management

In partnership with: Paradigm Publishing Services

Publication frequency: 2 issues per year

Keywords:

process management,

robotic process automation,

business process management

Related subjects:

Business and economics,

Business management,

Marketing, sales, customer relations,

Management, organization, corporate governance,

Business development, change management, cooperation,

Human resources, labor practice, job and career

© 2021 Inga Stravinskienė, Dalius Serafinas, published by Vytautas Magnus University, Faculty of Economics and Management
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Volume 85 (2021): Issue 1 (June 2021)