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Reducing Fear of Negative Evaluation in EFL Speaking Through Telegram-Mediated Language Learning Strategies Cover

Reducing Fear of Negative Evaluation in EFL Speaking Through Telegram-Mediated Language Learning Strategies

Open Access
|Dec 2025

Figures & Tables

Figure 1:

Results of the use of LLS mediated by Telegram before and after the intervention.
Results of the use of LLS mediated by Telegram before and after the intervention.

Pearson correlation of LLS questionnaire_

No.ItemsPearson correlationSig. (2-tailed)
Memory strategies10.939**
1I think of relationships between what I already know and new things I learn in English.0.879**0.772**
2I use new English words in a sentence so I can remember them.0.727**0.641**
3I connect the sound of a new word and an actual or mental picture of the word to help me remember the word.0.440*0.699**
4I link the sound of new words to help me remember the word.0.834**0.782**
5I use rhymes to remember new words with familiar words or sounds from either English or any language.0.834**0.811**
6I use notes to remember new words.0.780**0.794**
7I review speaking lessons often.0.706**0.866**
8I remember new words or phrases by remembering their location on the page, on the board, or on a street sign.0.631**0.463*
Cognitive strategies10.960**
9I say or listen to new words several times.0.845**0.805**
10I try to talk like native English speakers0.725**0.793**
11I practice the sounds of new English words.0.838**0.794**
12Use the words I know in different ways.0.780**0.794**
13I start conversations in English.0.852**0.766**
14I watch English episodes or videos.0.689**0.638**
15I use available dictionaries, word lists, and grammar exercises to understand what I listen in the new language and then produce conversation.0.806**0.793**
16I speak for pleasure in English.0.927**0.830**
17I compare new words in English with words in my Arabic language0.897**0.832**
18I make use of grammar and vocabulary formation rules to get the meaning of new words in a spoken text.0.856**0.585**
19I find the meaning of a new word by dividing it into parts that I understand.0.897**0.832**
20I try to translate spoken text into my own language in order to understand the meaning.0.845**0.805**
21I try not to translate word-for-word.0.709**0.589**
Compensation strategies10.952**
22To understand unfamiliar English words, I make inferences.0.758**0.763**
23I make up new words if I don’t know the right words in English.0.857**0.813**
24I try to guess what the other person will say next in English0.838**0.794**
25To try to understand a spoken text without looking up every new word.0.927**0.830**
26If I can’t think of an English word, I use a word or phrase that means the same thing.0.830**0.761**
Metacognitive strategies10.950**
27Try to find as many ways as I can to speak.0.845**0.805**
28I notice my mistakes and use that information to help me do better in speaking in future.0.766**0.712**
29I pay attention when someone is speaking English.0.845**0.805**
30Have clear objectives and goals for improving my speaking skills.0.806**0.793**
31Decide the purpose of speaking.0.897**0.832**
32I look for people I can talk to in English.0.709**0.589**
33I look for opportunities to speak as much as possible in English.0.714**0.606**
34Assess my progress in learning speaking skills.0.856**0.585**
Affective strategies10.948**
35Reduce anxiety about learning speaking using relaxation, deep breathing, laughter, games, mediation, and music.0.695**0.687**
36Encourage myself to speak English even when I am afraid of making a mistake.0.922**0.845**
37I give myself a reward when I speak well in English.0.852**0.766**
38Notice if I am tense or nervous when I speak.0.901**0.810**
39Write down my feelings about learning speaking in a diary.0.725**0.793**
40Talk to someone else about how I feel toward learning speaking.0.856**0.585**
Social strategies10.856**
41Ask the other person to slow down or say it again if I do not understand something in speaking.0.612**0.856**
42Ask people whose English is better than mine to correct me when 1 speak.0.692**0.495*
43Practice speaking English with other students.0.856**0.585**
44Ask for help from good speakers of English when doing a speaking task.0.689**0.638**
45Ask questions about speaking tasks.0.866**0.614**

Themataic breakdown of the semi-structured interview_

Semi-structured interview questionsThemesCodesInterviewees’ responses
1. How do you use Telegram to reduce your fear of negative evaluation?Reducing fear of negative evaluationUse of voice messages for authentic conversation“Well, I used voice messages… because, um, I felt like real conversations.” (SSI = 1)
Active participation in group discussions without fear of judgment“Uh …I do not feel shy speaking English in the group.” (SSI = 9)
2. Have you participated in Telegram speaking discussion activities? If so, how did they affect your confidence?Building confidence through interactionPeer support and feedback in discussions“Telegram gave me opportunities to participate actively, um, without worrying about mistakes.” (SSI = 8)
Encouragement from peers to participate“Well, I was encouraged to answer the questions, like, voluntarily. I wasn’t worried about, you know, correcting my mistakes.” (SSI = 2)
3. Which Telegram features help you feel more comfortable speaking English?Tools and features for comfortVoice messages“I used voice messages to express myself more freely without the fear of judgment.” (SSI = 11)
Dictionaries and translation tools for vocabulary and pronunciation“I used an online dictionary to learn the pronunciation of new words before speaking.” (SSI = 6)
4. Do the constructive feedback in Telegram groups help reduce the fear of judgment or criticism?Reducing judgment fear through feedbackConstructive peer feedback in group discussions“Feedback in Telegram helped me improve by pointing out small mistakes. It felt less harsh than in class.” (SSI = 5)
Instant and supportive feedback“I always listen to responses to understand areas that need improvement… um.” (SSI = 11)

Internal consistency of the LLS questionnaire_

No.StrategiesNo. of itemsReliability-Cronbach’s Alpha
1Memory strategies80.83
2Cognitive strategies130.91
3Compensation strategies50.78
4Metacognitive strategies80.80
5Affective strategies60.79
6Social strategies50.76
7Overall450.93

Common features of the experimental group and control group_

QualitiesExperimental groupControl group
Educational backgroundHigh school (science stream)High school (science stream)
English language as a foreign language8 years at school8 years at school
Age18–2018–20
GenderMaleMale
NationalitySaudi ArabiaSaudi Arabia
Mother tongueArabicArabic
Use of smartphonesYesNo
Level of studyFirst year: first semesterFirst year: first semester

Analysis of FNE questionnaire_

ApplicationGroup N MeanStd. Deviation t df Sig. (2-tailed)Cohen’s d
PreControl353.950.6950.78680.4370.19 (small)
Experimental353.830.580
PostControl353.500.71111.83680.0002.82 (very large)
Experimental351.920.348

Analysis of LLS questionnaire_

StrategyGroup N MeanStd. Deviation t df Sig. (2-tailed)
Pre
Memory strategiesControl352.810.601−1.589680.117
Experimental353.070.741
Cognitive strategiesControl352.930.5180.624680.534
Experimental352.860.469
Compensation strategiesControl353.020.6841.252680.215
Experimental352.830.571
Metacognitive strategiesControl353.420.7221.290680.202
Experimental353.210.623
Affective strategiesControl352.830.7001.390680.169
Experimental352.610.613
Social strategiesControl353.220.7091.664680.101
Experimental352.970.493
TotalControl353.000.4651.065680.291
Experimental352.890.375
Post
Memory strategiesControl352.460.438−5.427680.302
Experimental353.290.796
Cognitive strategiesControl353.130.492−5.657680.000
Experimental353.830.546
Compensation strategiesControl353.220.580−2.847680.005
Experimental353.660.695
Metacognitive strategiesControl353.370.592−3.29680.000
Experimental353.830.573
Affective strategiesControl353.080.622−2.398680.019
Experimental353.480.762
Social strategiesControl353.460.587−3.055680.121
Experimental353.890.602
TotalControl353.680.570−3.677680.166
Experimental353.190.544

Pearson correlation of FNE questionnaire_

No.ItemPearson correlationSigNo.ItemPearson correlationSig.
1I tremble when I know that I’m going to be called on in English class.0.501*0.0249I get nervous when the English teacher asks questions which I haven’t prepared in advance.0.951**0.000
2I keep thinking that the other students are better at English than I am.0.726**0.00010I am afraid that my English teacher is ready to correct every mistake I make.0.854**0.000
3It embarrasses me to volunteer answers in my English class.0.709**0.00011I feel very shy about speaking English about speaking English in front of the other students.0.870**0.000
4I get upset when I don’t understand what the teacher is correcting0.503*0.02412I am frequently afraid of other students noticing my shortcomings when I speak in English.0.694**0.001
5I can feel my heart pounding when I’m going to be called on in English class.0.600**0.00513I worry about what kind of impression that other students are making on me.0.768**0.000
6I always feel that the other students speak the English language better than I do.0.616**0.00414I am afraid that the students and the teacher will track my mistakes when I speak in English.0.921**0.000
7I start to panic when I have to speak without preparation in English class.0.870**0.00015The opinion of the teacher and the students about me bothers me.0.834**0.000
8I am afraid that the other students in the class will laugh at me when I speak in English.0.746**0.00016If I know that the teacher and the students are judging me, it has big effect on me.0.951**0.000

Braun and Clarke’s (2006) thematic analysis (Adopted)_

PhaseDescription of the process
1. Familiarising yourself with your dataTranscribing data (if necessary), reading and re-reading the data, noting down initial ideas.
2. Generating initial codesCoding interesting features of the data in a systematic fashion across the entire data set, collating data relevant to each code.
3. Searching for themesCollating codes into potential themes, gathering all data relevant to each potential theme.
4. Reviewing themesChecking in the themes work in relation to the coded extracts (Level 1) and the entire data set (Level 2), generating a thematic ‘map’ of the analysis.
5. Defining and naming themesOngoing analysis to refine the specifics of each theme, and the overall story the analysis tells; generating clear definitions and names for each theme.
6. Producing the reportThe final opportunity for analysis. Selection of vivid, compelling extract examples, final analysis of selected extracts, relating back of the analysis to the research question and literature, producing a scholarly report of the analysis.
Language: English
Submitted on: Mar 23, 2025
Accepted on: Oct 7, 2025
Published on: Dec 3, 2025
Published by: Sciendo
In partnership with: Paradigm Publishing Services

© 2025 Mohammad Khair Atallah Alhourani, Manjet Kaur A/P Mehar Singh, Ali Abbas Falah Alzubi, published by Sciendo
This work is licensed under the Creative Commons Attribution 4.0 License.