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Mobile marketing in the process of building value for generation Y on the tourist market Cover

Mobile marketing in the process of building value for generation Y on the tourist market

Open Access
|Aug 2018

References

  1. 1 M. Feliksiak, (2017). Korzystanie z telefonów komórkowych, Komunikat z badań NR 99/2017, CBOS, Warszawa, 2017, p. 1.
  2. 2 Diagnoza Społeczna 2015: Warunki i jakość życia Polaków, (2015), red. J. Czapiński, T. Panek, Warszawa, Rada Monitoringu Społecznego, p. 23.
  3. 3 O. Witczak, (2016). Uwarunkowania społeczno-demograficzne korzystania z mediów cyfrowych w urządzeniach mobilnych, Nierówności Społeczne a Wzrost Gospodarczy, No. 1 (45), p. 71.
  4. 4 O. Witczak, (2016). Telefon komórkowy w konsumpcji mediów cyfrowych, Studia Ekonomiczne Zeszyty Naukowe Uniwersytetu Ekonomicznego w Katowicach, No. 254, p. 252-264.
  5. 5 P. Kisiel, (2016). Millennialsinowy uczestnik życia społecznego?. Studia Socialia Cracoviensia, 8 (1), p. 83-94.10.15633/ssc.1876
  6. 6 S. Stachowska, (2012). Oczekiwania przedstawicieli pokolenia Y wobec pracy i pracodawcy. Zarządzanie zasobami ludzkimi, 2, p. 34.
  7. 7 R. Waśko, (2016). Wybrane aspekty różnicujące pokolenie X, Y i Z w kontekście użytkowania nowych technik i Internetu, p. 138-140.
  8. 8 The survey titled „Millenialsi - pokolenie Ubera” was ordered by Uber and conducted by research company Kantar MillwardBrown from November 15 to November 17, 2016 using the CAWI technique within the IBIS panel, on a sample of 501 respondents, inhabitants of big cities aged 18 to 35: http://www.wirtualnemedia.pl/artykul/polscy-millenialsi-to-optymisci-ktorzy-nie-wyobrazaja-sobie-zycia-bez-aplikacji-mobilnych# [viewed: 11.20.2017].
  9. 9 Badanie „Millenialsi - pokolenie Ubera” …op. cit.
  10. 10 S. Konkol, (2010). Marketing mobilny. Wydawnictwo Helion, p. 89.
  11. 11 M. Brzozowska-Woś, (2012). Komunikacja marketingowa a wybrane narzędzia marketingu mobilnego. Zeszyty Naukowe Uniwersytetu Szczecińskiego. Problemy Zarządzania, Finansów i Marketingu, (26), p. 136.
  12. 12 M. Mitrega, (2013). Marketing mobilny w świetle postaw użytkowników telefonów komórkowych, p. 175.
  13. 13 B. Pilarczyk, (2011). Innowacje w komunikacji marketingowej. Zeszyty Naukowe/Polskie Towarzystwo Ekonomiczne, (9), p. 281-282.
  14. 14 O. Witczak, (2015), Postawy i opinie konsumentów indywidualnych wobec reklamy w nowych i tradycyjnych mediach, Marketing i Rynek, No. 8, p. 830-838.
  15. 15 Internet use, report on the research number 49/2017, CBOS, Warsaw, April 2017 electronic document, (www.cbos.pl).
  16. 16 Por. J. Kall, (2015). Branding na smartfonie, Komunikacja mobilna marki, Oficyna a Wolters Kluwer business, Warszawa, p. 69.
  17. 17 This thesis has been confirmed also by the surveys conducted by CBOS, see: Internet use, report on research number 49/2017, CBOS, Warsaw, April 2017 electronic document, (www.cbos.pl).
  18. 18 M. Castells, M. Fernandez-Ardevol, J.L. Qiu, A. Sey, (2009). Mobile Communication and Society: A Global Perspective, MIT Press, Cambridge, s. 252, as cited in: J. Kall, Branding na smartfonie. Komunikacja mobilna marki, Oficyna Wolters Kluwer, Warszawa 2015, p. 64.
  19. 19 T. Schadler, J. Bernoff, J. Ask, The Mobile Mind Shift: Engineer Your Business to Win in the Mobile Moment, Groundswell Press, Cambridge, as cited in J. Kall, (2016) Planowanie komunikacji mobilnej marki, Nierówności Społeczne a Wzrost Gospodarczy, No. 1 (45), p. 277.
  20. 20 In 2018 75% of global Internet consumption will take place on mobile devices and 60% of spending on Internet advertising will be allocated to the mobile segment. The spending on mobile advertising is supposed to reach USD134bn in 2018, which is more than total spending on advertisements in journals, magazines and outdoor advertising - data based on the research of media house Zenith www.wirtualnemedia.pl (viewed 10.10.2017 r.)
  21. 21 The application of this scale in the survey was a kind of special treat for the respondents - representatives of generation Y, who regard "likes" as a measure of popularity and are "their main currency" in the virtual environment.
  22. 22 Poles' low awareness of the QR technology has been shown by, among others, the results of Research.NK and Socializer surveys. Commenting on the results of research, the president of the management of Socializer even concluded that QR codes are more of a popular tool among marketing specialists, than value for consumers and predicted that the "era of QR codes won't arrive here" and QR codes will slowly be replaced by more developed technologies e.g. geolocation technologies combined with image recognition (the photograph of a product will enable the client to obtain information about the product, which additionally will be targeted according to his location), https://prnews.pl/qr-kody-nie-hipnotyzuja-wyniki-badania-research-nk-22166 (viewed 10.10.2017 r.).
  23. 23 M. Sypniewski (2012). Po co nam QR kody, Marketing w Praktyce 2012, No. 2, p. 45.
  24. 24 Fotokody (QR Code) - wszystko co powinieneś o nich wiedzieć, http://www.wbx.pl/blog/fotokody-qr-code-wszystko- co-powinienes-o-nich-wiedziec9 viewed 10.10.2017 r.).
  25. 25 Mobile application is defined as software working on mobile devices. There are many types and classifications of mobile applications. Most often they are divided according to application and functionality (e.g. banking applications, games, business applications, information applications etc.), price (paid, free, freemium) or availability (client applications - created to satisfy the needs of the clients, which connect to a special server on the Internet (requiring access to the Internet), or independent applications which need no access to the Internet, dictionary of mobile marketing terms, www.marketingmobilny.pl (viewed 20.09.2017 r.).
  26. 26 For example, research shows that vouchers from text messages are used ten times more often than paper vouchers from journals. The efficiency of SMS as a marketing tool, http://marketingmobilny.pl/skutecznosc-sms-jako-narzedzia-marketingu/ (viewed 10.10.2017 r.).
  27. 27 More on the subject of benefits generated by mobile vouchers see: www.interaktywnie.com/iab/kupony-na-telefon- nad-czym-warto-pracować (viewed 10.10.2017r.).
  28. 28 www.blog.qpony.pl (viewed 10.10.2017 r.).
  29. 29 Raport Perspektywy rozwojowe MOBILE ONLINE W POLSCE, red. naukowa P. Kolenda, IAB Polska, p. 25.
  30. 30 Raport Komunikacja mobilna w biznesie. Trendy, narzędzia, efekty, SMSAPI we współpracy z IPSOS, 2016. The report was prepared on the basis of a survey conducted by means of phone interviews on a sample of 200 Polish companies and 1010 respondents older than 15 from the whole country (electronic document).
  31. 31 Skuteczność SMS jako narzędzia marketingu, http://marketingmobilny.pl/skutecznosc-sms-jako-narzedzia-marketingu/ (viewed 10.10.2017 r.).
  32. 32 A. Sznajder, Technologie mobilne w marketingu, Oficyna Wolters Kluwer, Warszawa 2014, p. 96.
  33. 33 O. Witczak, M. Buszman-Witańska, (2016). Media w promocji usług systemowych na przykładzie Parku Śląskiego. Studia Ekonomiczne. Zeszyty Naukowe. Katowice: Uniwersytet Ekonomiczny w Katowicach, No. 262, p. 44.
DOI: https://doi.org/10.14611/minib27.03.2018.09 | Journal eISSN: 2353-8414 | Journal ISSN: 2353-8503
Language: English
Page range: 57 - 80
Published on: Aug 14, 2018
Published by: ŁUKASIEWICZ RESEARCH NETWORK – INSTITUTE OF AVIATION
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2018 Zbigniew Spyra, Olgierd Witczak, published by ŁUKASIEWICZ RESEARCH NETWORK – INSTITUTE OF AVIATION
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.