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Implementierung von Service-Qualita basierend auf ISO/IEC 20000 Cover

Implementierung von Service-Qualita basierend auf ISO/IEC 20000

Ein Management-Leitfaden

Publisher:IT Governance Publishing Ltd.
By: Michael Kunas  
Paid access
|Mar 2012

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PDF ISBN: 978-1-84928-332-8 | E-Pub ISBN: 978-1-84928-333-5
Publisher: IT Governance Publishing Ltd.
Copyright owner: © 2012 IT Governance Publishing Ltd.
Publication date: 2012
Language: German
Pages: 105
Keywords:
iso 20000,
itsm,
itil,
it service management,
iso20000
Related subjects:
Computer sciences,
Fundamentals of computer sciences

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