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Implementierung von Service-Qualita basierend auf ISO/IEC 20000 Cover

Implementierung von Service-Qualita basierend auf ISO/IEC 20000

Ein Management-Leitfaden

Publisher:IT Governance Publishing Ltd.

By: Michael Kunas

Paid access

|Mar 2012

Authors

Kunas, Michael

reference-global.com Google Scholar

PDF ISBN: 978-1-84928-332-8 | E-Pub ISBN: 978-1-84928-333-5

Publisher: IT Governance Publishing Ltd.

Copyright owner: © 2012 IT Governance Publishing Ltd.

Publication date: 2012

Language: German

Pages: 105

Keywords:

it service management,

Related subjects:

Computer sciences,

Fundamentals of computer sciences

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