Skip to main content

A Practical Guide to Service Management Cover

A Practical Guide to Service Management

Insights from industry experts for uncovering, implementing, and improving service management practices

Publisher:Packt Publishing Limited

By: Keith D. Sutherland and Lawrence J. "Butch" Sheets

Paid access

|Oct 2023

E-Book €34.99Institutions €134.95

E-Book €34.99Institutions €134.95

Metrics

PDF ISBN: 978-1-80461-424-2

Publisher: Packt Publishing Limited

Copyright owner: © 2023 Packt Publishing

Publication date: 2023

Language: English

Pages: 350

Related subjects:

Computer sciences,

Computer sciences, other

People also read

.blurhash-client-img { display: none !important; }

An Education in Service Management

.blurhash-client-img { display: none !important; }

Practical IT Service Management

.blurhash-client-img { display: none !important; }

Managing in a Service-Focused World

.blurhash-client-img { display: none !important; }

ServiceNow IT Operations Management

Ajaykumar Guggilla, Andrew Pishchulin

.blurhash-client-img { display: none !important; }

Ten Steps to ITSM Success

Angelo Esposito, Peter Silverleaf, Timothy Rogers

.blurhash-client-img { display: none !important; }

ServiceDesk Plus 8.x Essentials

.blurhash-client-img { display: none !important; }

Services Marketing Essentials You Always Wanted to Know

Vibrant Publishers, Vishal Desai

.blurhash-client-img { display: none !important; }

The Service Desk Handbook – A guide to service desk implementation, management and support

Sanjay Nair, Stephen Perring

.blurhash-client-img { display: none !important; }

Learning ServiceNow

.blurhash-client-img { display: none !important; }

ISO/IEC 20000