The Influence of Social Presence on Students’ Satisfaction toward Online Course
References
- Allen, I. E., & Seaman, J. (2017). Digital Compass Learning: Distance Education Enrollment Report 2017. Babson survey research group. Retrieved from https://files.eric.ed.gov/fulltext/ED580868.pdf
- Alman, S. W., Frey, B. A., & Tomer, C. (2012). Social and cognitive presence as factors in learning and student retention: An investigation of the cohort model in an iSchool setting. Journal of Education for library and Information Science, 53(4), 290–302. Retrieved from https://www.jstor.org/stable/43686922
- Baharudin, H., Nasir, M. K. M., Yusoff, N. M. R. N., & Surat, S. (2018). Assessing Students’ Course Satisfaction with Online Arabic Language Hybrid Course. Advanced Science Letters, 24(1), 350–352. https://doi.org/10.1166/asl.2018.12005
- Bowers, J., & Kumar, P. (2015). Students’ perceptions of teaching and social presence: A comparative analysis of face-to-face and online learning environments. International Journal of Web-Based Learning and Teaching Technologies, 10(1), 27–44. https://doi.org/10.4018/ijwltt.2015010103
- Bulu, S. T. (2012). Place presence, social presence, co-presence, and satisfaction in virtual worlds. Computers & Education, 58(1), 154–161. https://doi.org/10.1016/j.compedu.2011.08.024
- Çakiroğlu, Ü. (2019). Community of Inquiry in Web Conferencing: Relationships between Cognitive Presence and Academic Achievements. Open Praxis, 11(3), 243–260. https://doi.org/10.5944/openpraxis.11.3.968
- Choi, H. J., & Kim, B. U. (2018). Factors affecting adult student dropout rates in the Korean cyber-university degree programs. The Journal of Continuing Higher Education, 66(1), 1–12. https://doi.org/10.1080/07377363.2017.1400357
- Cobb, S. C. (2011). Social presence, satisfaction, and perceived learning of RN-to-BSN students in web-based nursing courses. Nursing Education Perspectives, 32(2), 115–119. https://doi.org/10.5480/1536-5026-32.2.115
- Cohen, J. (1988). Statistical power analysis for the behavioral sciences (2nd ed.). Lawrence Erlbaum Associates.
- Croxton, R. A. (2014). The role of interactivity in student satisfaction and persistence in online learning. Journal of Online Learning and Teaching, 10(2), 314–325. Retrieved from https://jolt.merlot.org/vol10no2/croxton_0614.pdf
- De Paepe, L., Zhu, C., & DePryck, K. (2018). Drop-out, Retention, Satisfaction and Attainment of Online Learners of Dutch in Adult Education. International Journal on E-Learning, 17(3), 303–323. https://www.learntechlib.org/p/174173
- Feng, X., Xie, J., & Liu, Y. (2017). Using the Community of Inquiry Framework to Scaffold Online Tutoring. The International Review of Research in Open and Distributed Learning, 18(2). https://doi.org/10.19173/irrodl.v18i2.2362
- Garrison, D. R., Anderson, T., & Archer, W. (1999). Critical Inquiry in a Text-Based Environment: Computer Conferencing in Higher Education. The Internet and Higher Education, 2(2–3), 87–105. https://doi.org/10.1016/S1096-7516(00)00016-6
- Garrison, D. R., Anderson, T., & Archer, W. (2010a). The first decade of the community of inquiry framework: A retrospective. The Internet and Higher Education, 13(1), 5–9. https://doi.org/10.1016/j.iheduc.2009.10.003
- Garrison, D. R., Cleveland-Innes, M., & Fung, T. S. (2010b). Exploring causal relationships among teaching, cognitive and social presence: Student perceptions of the community of inquiry framework. The Internet and Higher Education, 13(1), 31–36. https://doi.org/10.1016/j.iheduc.2009.10.002
- Hamat, A., Embi, M. A., & Sulaiman, A. H. (2010). Sistem Pengurusan e-Pembelajaran di IPT Malaysia. In M. A. Embi (Ed.), Amalan, Keberkesanan & Cabaran Perlaksanaan e-Pembelajaran (pp. 29–51). Jabatan Pengajian Tinggi, Kementerian Pengajian Tinggi.
- Ho, R. C., Mak, K., Tao, R., Lu, Y., Day, J. R., & Pan, F. (2013). Views on the peer review system of biomedical journals: an online survey of academics from high-ranking universities. BMC medical research methodology, 13(1), 1–15. https://doi.org/10.1186/1471-2288-13–74
- Hostetter, C., & Busch, M. (2006). Measuring up online: The relationship between social presence and student learning satisfaction. Journal of Scholarship of Teaching and Learning, 6(2), 1–12.
- Hostetter, C., & Busch, M. (2013). Community matters: Social presence and learning outcomes. Journal of the Scholarship of Teaching and Learning, 13(1), 77–86.
- Howell, G. F., & Buck, J. M. (2012). The Adult Student and Course Satisfaction: What Matters Most? Innovative higher education, 37(3), 215–226. https://doi.org/10.1007/s10755-011-9201-0
- Kara, M., Erdoğdu, F., Kokoç, M., & Cagiltay, K. (2019). Challenges faced by adult learners in online distance education: A literature review. Open Praxis, 11(1), 5-22. https://doi.org/10.5944/openpraxis.11.1.929
- Khalid, N. M., & Quick, D. (2016). Teaching Presence Influencing Online Students’ Course Satisfaction at an Institution of Higher Education. International Education Studies, 9(3), 62. https://doi.org/10.5539/ies.v9n3p62
- Knowles, M. S., Holton, E. F., & Swanson, R. A. (2015). The adult learner: The definitive classic in adult education and human resource development Butterworth-Heinemann (8 ed.). Routledge.
- Lacey, S., & Lawson, R. (2013). Multisensory imagery. Springer Science & Business Media.
- Lee, S. J., Srinivasan, S., Trail, T., Lewis, D., & Lopez, S. (2011). Examining the relationship among student perception of support, course satisfaction, and learning outcomes in online learning. The Internet and Higher Education, 14(3), 158-163. https://doi.org/10.1016/j.iheduc.2011.04.001
- Malaysian Ministry of Higher Education [MMOHE] (2017). Pelan strategik interim Kementerian Pelajaran Malaysia 2011-2020. P. N. Berhad. http://www.mohe.gov.my/transformasi/fasa2/psptn-fasa2.pdf
- Moore, M. (1989). Three types of interaction. The American Journal of Distance Education. 3(2), 1-6. https://doi.org/10.1080/08923648909526659
- Nulty, D. D. (2008). The adequacy of response rates to online and paper surveys: what can be done? Assessment & evaluation in higher education, 33(3), 301-314. https://doi.org/10.1080/02602930701293231
- Richardson, J. C., Arbaugh, J. B., Cleveland-Innes, M., Ice, P., Swan, K. P., & Garrison, D. R. (2012). Using the community of inquiry framework to inform effective instructional design. In The Next Generation of Distance Education (pp. 97-125). Springer. https://doi.org/10.1007/978-1-4614-1785-9_7
- Rovai, A. P., & Downey, J. R. (2010). Why some distance education programs fail while others succeed in a global environment. The Internet and Higher Education, 13(3), 141-147. https://doi.org/10.1016/j.iheduc.2009.07.001
- Rustici Software (2016). Ask us anything. http://scorm.com/scorm-explained/
- Shin, W. S., & Kang, M. (2015). The use of a mobile learning management system at an online university and its effect on learning satisfaction and achievement. The International Review of Research in Open and Distributed Learning, 16(3), 110-129. https://doi.org/10.19173/irrodl.v16i3.1984
- Short, J., Williams, E., & Christie, B. (1976). The social psychology of telecommunications. Wiley.
- Spears, L. R. (2012). Social Presence, Social Interaction, Collaborative Learning, and Satisfaction in Online and Face-to-Face Courses (Graduate Theses and Dissertations. 12976.) Iowa State University. Retrieved from https://lib.dr.iastate.edu/etd/12976
- Spiro, D. (2011). Examining instructor and student perspectives of online interaction through the community of inquiry model (Publication Number 3492391). Nova Southeastern University.
- Stewart, W. (2019). The complexity of transnational distance students: A review of the literature. Open Praxis, 11(1), 23-39. https://doi.org/10.5944/openpraxis.11.1.923
- Swan, K. (2001). Virtual interaction: Design factors affecting student satisfaction and perceived learning in asynchronous online courses. Distance Education, 22(2), 306-331. https://doi.org/10.1080/0158791010220208
- Swan, K., Shea, P., Richardson, J., Ice, P., Garrison, D. R., Cleveland-Innes, M., & Arbaugh, J. B. (2008). Validating a measurement tool of presence in online communities of inquiry. E-mentor, 2(24), 1-12.
- Taghizadeh, M., & Vaezi, S. (2011). Exploring social presence in virtual learning environment. World Applied Sciences Journal, 15(1), 120-128.
- Tirrell, T., & Quick, D. (2012). Chickering’s seven principles of good practice: Student attrition in community college online courses. Community College Journal of Research and Practice, 36(8), 580-590. https://doi.org/10.1080/10668920903054907
- Tu, C.-H., & McIsaac, M. (2002). The relationship of social presence and interaction in online classes. The American journal of distance education, 16(3), 131-150.
- World, E. (2020). How to engage Elearners through questioning Techniques. https://yourelearningworld.com/engaging-elearners-through-questioning-techniques/
- Yu, T., & Richardson, J. C. (2015). Examining reliability and validity of a Korean version of the Community of Inquiry instrument using exploratory and confirmatory factor analysis. The Internet and Higher Education, 25, 45-52. https://doi.org/10.1016/j.iheduc.2014.12.004
- Zimmerman, T. D., & Nimon, K. (2017). The Online Student Connectedness Survey: Evidence of Initial Construct Validity. The International Review of Research in Open and Distributed Learning, 18(3), 25-46. https://doi.org/10.19173/irrodl.v18i3.2484
DOI: https://doi.org/10.5944/openpraxis.12.4.1141 | Journal eISSN: 2304-070X
Language: English
Page range: 485 - 493
Submitted on: Jul 7, 2020
Accepted on: Oct 7, 2020
Published on: Dec 31, 2020
Published by: International Council for Open and Distance Education (ICDE)
In partnership with: Paradigm Publishing Services
© 2020 M. Khalid M. Nasir, published by International Council for Open and Distance Education (ICDE)
This work is licensed under the Creative Commons Attribution 4.0 License.