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Impact of organizational culture, organizational communication and supervisor support on the job satisfaction of employees working in online IT based distance learning institutions of Pakistan Cover

Impact of organizational culture, organizational communication and supervisor support on the job satisfaction of employees working in online IT based distance learning institutions of Pakistan

By:   
Open Access
|Jun 2019

Figures & Tables

Figure 1

Schematic Diagram of the Proposed Research Model

Table 1

Reliability Statistics

Reliability Statistics (Cronbach’s Alpha)
ConstructsVariable TypeNo of items
Organizational communicationIV0.8868
Organizational cultureIV0.8086
Supervisor supportIV0.8857
Job SatisfactionDV0.8893
Table 2

Correlations

Correlations
Organizational CultureSupervisor SupportOrganizational CommunicationJob Satisfaction
Job Satisfaction1   
Organizational Culture.670**1  
Organizational Communication.697**.722**1 
Supervisor support.710**.726**.789**1

** . Correlation is significant at the 0.01 level (2-tailed).

Table 3

Coefficients and Beta values

ModelUnstandardized CoefficientsStandardized CoefficientstSig.
BStd. ErrorBeta
1(Constant)-.066.211 -.313.536
Organizational Culture.310.088.2443.506.001
Supervisor Support.328.095.2673.433.001
Organizational Communication.406.099.3224.124.000
Table 4

Model Summary

ModelRR SquareAdjusted R SquareStd. Error of the EstimateChange StatisticsDurbin-Watson
R Square ChangeF ChangeSig. F Change
1.760a.548.572.65889.57896.448.0001.972
Table 5

Collinearity Statistics

Collinearity Statistics
ToleranceVIF
.4142.416
.3303.027
.3273.057
1. Age☐ 20 or less☐ 21–30☐ 31–40☐ 41–50+
2. Gender☐ Male☐ Female
3. Education☐ Masters☐ M Phil/MS☐ Higher
12345
Strongly DisagreeDisagreeNeither agree nor DisagreeAgreeStrongly Agree
Organizational Culture
OC1Members of management work together effectively as a team12345
OC2A major focus in this organization is on work team development12345
OC3Management wants to know about my ideas and suggestions12345
OC4Management encourages employees to be innovative and creative12345
OC5I have reasonable opportunities to try my own ideas on the job12345
OC6Employees of all cultures are made to feel welcome12345
OC7Management is sensitive to the needs and concerns of women employees12345
Organizational Communications
CC!Your superior makes you feel that things you tell him/her are really important.12345
CC2Your superior makes you feel free to talk with him/her.12345
CC3Your superior has your best interests in mind when he/she talks to his/her boss.12345
CC4Your superior listens to you when you tell him/her about things that are bothering you12345
CC5People in this organization are encouraged to be really open and candid with each other.12345
CC6You are kept informed about how well organizational goals and objectives are being met.12345
CC7You can communicate job frustrations to your superior12345
CC8You are notified in advances of changes that affect your job.12345
CC9Your job requirements are specified in clear languages.12345
CC10You are satisfied with explanations you get from top management about why things are done as they are.12345
Job Satisfaction
JS1Considering everything, how satisfied are you with your job?12345
JS2Over all, I am satisfied with my Job12345
JS3To what extent do you agree with the following statement: I would you recommend this company as a good place to work to others?12345
Supervisor Support
Do you know where you stand with your leader…do you usually know how satisfied your leader is with what you do?
Rarely
1
Occasionally
2
Sometimes
3
Fairly often
4
Very often
5
How well does your leader understand your job problems and needs?
Not a bit
1
A little
2
A fair
3
Quite a bit
4
A great deal
5
How well does your leader recognize your potential?
Not at all
1
A little
2
Moderately
3
Mostly
4
Fully
5
Regardless of how much formal authority he or she has built into his or her position, what are the chances that your leader would use his or her power to help you solve problems in your work?
None
1
Small
2
Moderate
3
High
4
Very high
5
Again, regardless of the amount of formal authority your leader has, what are the chances that he or she would “bail you out” at his or her expense?
None
1
Small
2
Moderate
3
High
4
Very high
5
I have enough confidence in my leader that I would defend and justify his or her decision if he or she were not present to do so.
Strongly disagree
1
Disagree
2
Neutral
3
Agree
4
Strongly agree
5
How would you characterize your working relationship with your leader?
Ineffective
1
Worse than average
2
Average
3
Better than Average
4
Extremely effective
5
Language: English
Page range: 143 - 156
Submitted on: Nov 2, 2018
Accepted on: Mar 31, 2019
Published on: Jun 30, 2019
Published by: International Council for Open and Distance Education (ICDE)
In partnership with: Paradigm Publishing Services

© 2019 Khalid Usman, published by International Council for Open and Distance Education (ICDE)
This work is licensed under the Creative Commons Attribution 4.0 License.