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Exploring the Experiences of Online and Distance Learners with Visual Impairments in Regard to AI-Assisted Narration Cover

Exploring the Experiences of Online and Distance Learners with Visual Impairments in Regard to AI-Assisted Narration

Open Access
|Jun 2026

Figures & Tables

Table 1

Purposes and related interview questions aligned with the research questions.

RESEARCH QUESTIONPURPOSEINTERVIEW QUESTIONS
1.How do learners with visual impairments use learning resources?To identify learners’ prior habits, preferred resources, and prior attitudes towards audio content.Which learning resources do you generally prefer in the learning process?
How do you use these resources? Why?
Have you used a narrated learning resource before? Which environments or formats do you prefer?
Can you give examples of positive or negative experiences?
2.How do learners with visual impairments use AI-assisted audio content?To understand technical interactions (speed, pausing, etc.) and functional usage patterns.How did you use the AI-assisted audio content provided in the study?
  • Did you ever pause and think while listening?

  • Did you rewind/fast-forward?

  • Did you listen in one sitting or in parts?

  • Did you change the playback speed?

  • Did you use other means while listening (note-taking, making voice recordings, etc.)?

3.What are the reasons underlying preferences regarding voice gender?To identify preferences regarding voice characteristics (female/male) and the reasons for these preferences.What are your views on using a female or a male voice in audio content?
  • Which do you prefer (female/male) and why (trust, timbre, habit, etc.)?

  • Would you prefer the entire audio content narrated by a single voice or use multiple voices?

4.What are cognitive and affective perceptions of AI-assisted audio content?To examine the emotions, motivation, and levels of concentration that develop in response to an AI voiceHow did you feel while using the AI-assisted audio content? How would you describe this experience?
  • What positive or negative situations occurred?

Did the fact that the audio was AI-assisted make a positive or negative difference to your learning process?
  • Did it make a difference to your motivation?

  • Did it make a difference to your focus?

5.How do learners evaluate the structural characteristics of the AI voice (tone, speed, quality)?To elicit views about the characteristics of the AI voice.What do you think about the features of the audio content (volume, speaking speed, tone, voice quality, etc.)?
  • Are there aspects you think are good? If so, what?

  • Are there aspects that should be improved? If so, what?

6.What expectations and recommendations do learners have?To evaluate autonomous learning capability with audio resources and the adequacy of the system in this regard.How does using audio resources affect your study speed and routine?
Are audio contents sufficient for you to study the course on your own without help from others?
What are your recommendations for using audio contents more effectively in learning environments?
Is there anything else you would like to add about audio content usage?

[i] *During the interviews, follow-up probes such as “Could you elaborate on that?”, “Could you give an example?”, and “How did that make you feel?” were used to help participants describe their experiences in more detail.

Table 2

Emerging themes and categories identified in the study.

NOTHEMECATEGORIES
1Access experiences in the learning processUse of digital resources; Screen reader use and human support; Accessibility barriers.
2Patterns of using AI-assisted audio contentListening session preferences; Control and interaction with the content; Note-taking and re-access.
3Preferences regarding voice genderPreferences based on technical performance; Affective and symbolic perceptions; Perceptions of naturalness and artificiality; Single vs. multiple voices.
4Cognitive load and affective perceptionsMental fatigue; Need for forced focus; Need for segmentation and time management.
5Evaluations of the structural features of the AI voicePerceived lack of emotion; Robotic timbre and mechanical quality; Clarity and intelligibility; Stable voice that does not tire.
6Instructional design expectationsDemand for past exam questions and mock tests; Overcoming PDF-related accessibility issues; Interface simplicity and access speed; Linguistic improvements.
Table 3

Categories related to the theme ‘Access experiences in the learning process’.

THEMECATEGORYNDETAILS AND SOURCES
Access experiences in the learning processUse of digital resources16Fully digital learning; mobile apps; lecture recordings (L1, L2, L3, L4).
Screen reader use and human support11VoiceOver/TalkBack use; audio-based learning (L3, L9); need for human support (L1).
Accessibility barriers10Mispronunciation (L3); tone issues (L4); need to convert PDF incompatibility; structural barriers (L7, L10, L15).
Table 4

Categories related to the theme ‘Patterns of using AI-assisted audio content’.

THEMECATEGORYNDETAILS AND SOURCES
Patterns of using AI-assisted audio contentListening session preferences8One-session listening; segmented listening; comprehension-driven preference (L2, L6, L7).
Control and interaction with the content14Rewinding/pausing; speed adjustment (L4, L5, L13, L15); self-testing; control-based variation (L1, L3, L7).
Note-taking and re-access7Reduced note-taking (L5); selective notes (L10, L12); re-access via recordings (L14).
Table 5

Categories related to the theme ‘Preferences regarding voice gender’.

THEMECATEGORYNDETAILS AND SOURCES
Preferences regarding voice genderPreferences based on technical performance9Clarity; stress accuracy; fluency; intelligibility as main criterion (L5, L6, L10, L12).
Affective and symbolic perceptions6Female: sincere/gentle; male: serious/reassuring; symbolic associations (L1, L8).
Perceptions of naturalness and artificiality4Female: robotic/flat; male: more natural; link to performance (L13, L15)
Single voice vs. multiple voices5Single voice for consistency (L1, L6, L12); voice changes causing unease (L12); multiple voices increase attention but may distract (L11, L13).
Table 6

Categories related to the theme ‘Cognitive load and affective perceptions’.

THEMECATEGORYNDETAILS AND SOURCES
Cognitive load and affective perceptionsMental fatigue10Long listening → fatigue; attention loss; difficulty processing words (L8, L12).
Need for forced focus7Extra effort due to monotony; difficulty identifying key points (L5, L8).
Need for segmentation and time management4Preference for shorter segments; micro-learning need (L5, L12).
Table 7

Categories related to the theme ‘Evaluations of the structural features of the AI-assisted voice’.

THEMECATEGORYFDETAILS AND SOURCES
Evaluations of the structural features of the AI-assisted voicePerceived lack of emotion and ‘soullessness’11Lack of warmth/sincerity; limited intonation; impersonal delivery (L2)
Robotic timbre and mechanical quality9Metallic/flat tone; monotony (L4, L9); distraction vs. attention effect (L15).
Clarity and intelligibility7Clear pronunciation; fluent reading; fast information access (L2).
Stable voice that does not tire (continuity)7Consistent performance in long readings (L4, L12).
Table 8

Categories related to the theme ‘Instructional design expectations’.

THEMECATEGORYFDETAILS AND SOURCES
Instructional design expectationsDemand for past exam questions and mock tests12Need for independent practice; accessible question banks (L13, L15).
Overcoming PDF conversion difficulties8Inaccessibility of PDF-based materials (L13, L15).
Interface simplicity and access speed6Simple interface; fast access; seamless integration (L5, L16).
Linguistic improvements (pronunciation/stress)5Stress/intonation issues; need for natural pronunciation (L4, L13).
Language: English
Page range: 365 - 380
Submitted on: Dec 10, 2024
Accepted on: Apr 26, 2026
Published on: Jun 2, 2026
Published by: International Council for Open and Distance Education (ICDE)
In partnership with: Paradigm Publishing Services

© 2026 Seçil Kaya Gülen, Nedime Selin Çöpgeven, Gamze Tuna Büyükköse, Erdem Erdoğdu, Hasan Uçar, Mesut Aydemir, Mustafa Doğuş, Süleyman Arı, published by International Council for Open and Distance Education (ICDE)
This work is licensed under the Creative Commons Attribution 4.0 License.