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Utilizing Natural Language Processing of Narrative Feedback to Develop a Predictive Model of Pre-Clerkship Performance: Lessons Learned Cover

Utilizing Natural Language Processing of Narrative Feedback to Develop a Predictive Model of Pre-Clerkship Performance: Lessons Learned

Open Access
|May 2023

Figures & Tables

Table 1

Description of topics predictive of pre-clerkship performance at the Feinberg School of Medicine.

TOPIC NAMEDESCRIPTIONEXAMPLE WORDS AND TERMSHAVING MORE OF THESE TERMS INCREASES THE LIKELIHOOD OF A STUDENT BEING:
ChangePhrases that indicate the student may need to change a behavior“I would encourage,” “make sure,” “I suggest,” “be more”Not Yet Ready
Common Negative TermsFrequently appearing wordsalthough, but, little, more, notNot Yet Ready
Frequency WordsWords that indicate the frequency with which something occurredfew, generally, instance, many times, mostly, multiple times, occasionally, occasions, once, rarely, seldom, several times, sometimes, tend, tendency, usuallyNot Yet Ready
HedgingWords that soften a comment or phrase, or add uncertainty to a commentat least, fairly, less, little bit, maybe, might, much, nearly, perhaps, possibly, rather, seem, slightly, sometimes seemed, somewhat, sort of, whileNot Yet Ready
Late/AbsentWords and phrases suggesting a potential issue with student attendance or timelinessabsence, absences, absent, arrive on time, attendance, be on time, lateNot Yet Ready
Negative AdjectivesAdjectives associated with negative or problematic behaviorsargumentative, arrogant, cautious, detached, detrimental, disengaged, disinterested, disorganized, flustered, irrelevant, rambling, reticent, superficial, underprepared, vague, withdrawnNot Yet Ready
Negative Standardized Patient FeelingsNegative feeling words appearing in feedback from standardized patientsconfused, disconnected, fearful, frustrated, nervous, overwhelmed, uncomfortable, uneasy, unsure, upsetNot Yet Ready
Negative TermsWords and phrases associated with negative or problematic behaviorsallow others, ask more questions, error, excuses, fail, forget, impression, interrupt, looking down, more consistent, more detail, nervous energy, not paying attention, omit, phone, reminder, repetition, skip, struggle, suffer, surprise, trouble, unable, unfortunately, wrongNot Yet Ready
Speak-upPhrases that indicate the student needs to participate more in group conversations or speak upspeak up, participate more, hear more, contribute more, more vocalNot Yet Ready
Common Positive TermsFrequently appearing, positive wordsactive, clear, clearly, effective, excellent, great, helpful, leader, leadership, professional, respectful, team member, thoughtful, well organizedReady
Positive AdjectivesPositive general adjectives (not specific skills or attributes)amazing, awesome, brightest, exceptional, exemplary, extraordinary, fantastic, highly, impressive, incredible, indispensable, instrumental, integral, outstanding, remarkable, star, superb, superior, superlative, talented, terrific, tremendous, unparalleled, wonderfulReady
Positive AdverbsPositive adverbsabsolutely, actively, consistently, effectively, effortlessly, excellently, extremely, extremely well, incredibly, professionally, wonderfullyReady
Positive AttributesPositive personal attributesasset, calm, caring, cheerful, clearly prepared, compassionate, consistently prepared, eloquent, empathic, engaging, excellent communicator, friendly, great attitude, hardworking, incredibly helpful, insightful, kind, proactive, reassuring, valuable, very effective, warm, welcomingReady
Positive PresentationWords and phrases suggesting good presentation skillsconcise presentations, effective presentations, engaging presentation, excellent presentation, interactive, organized presentations, strong presentation, useful information, well presentedReady
Positive SkillsWords and phrases indicating desired behaviors and skillsbedside, calm demeanor, clarity, clear understanding, consistently demonstrated, create, decision making, encouraged others, enhance, excellent communication, excellent eye contact, excellent rapport, facilitate, good explanation, good eye contact, good questions, good technique, great teacher, implement, insightful question, often volunteered, open ended questions, probing questions, same page, skilled, took initiative, utilize, well articulated, well writtenReady
Positive TeamworkWords and phrases suggesting good teamwork skillsactive member, awesome group, enthusiastic member, excellent group, excellent team, great teammate, group focused, integral member, strong member, team dynamic, teamwork, teamwork skillsReady
Table 2

Use cases of example students comparing model predictions of the test dataset to actual review outcomes.

STUDENT “A”STUDENT “B”STUDENT “C”
Predicted outcomeOverall score of 0.001, indicating this student is highly likely to be found “Ready.”Overall score of 0.27, indicating this student may be at risk of being found “Not Yet Ready.”Overall score of 0.88, indicating this student is highly likely to be found “Not Yet Ready.”
Characteristics of narrative feedback impacting the predictionRelatively higher number of words and terms in the “Positive Attributes,” “Positive Adjectives,” and “Positive Skills” topics. Relatively lower number of words and terms in the “Change,” “Hedging,” and “Late/Absent” topics.Relatively higher number of words and terms in the “Speak Up,” “Hedging,” and “Negative Adjectives” topics. Relatively higher than average number of words and terms in the “Positive attributes,” and “Positive Presentation” topics. Relatively lower number of words and terms in “Positive Teamwork” and “Positive Skills” topics.Relatively higher number of words and terms in the “Late/Absent,” “Change,” and “Frequency Words” topics. Relatively lower number of words and terms in the “Positive Teamwork,” “Positive Attributes,” and “Positive Adverbs” topics.
Actual competency committee review outcomeStudent is considered “Ready” across all competency domains. Specifically exceeds expectations in Patient Care domain.Student is considered “Not Ready” in the Teamwork domain. Student is directed to meet with faculty mentor to improve ability to contribute to group discussions.Student is considered “Not Ready” in the Professionalism and Teamwork domains. Student is directed to work with an educational support team to grow effective leadership skills, and to work with a faculty mentor to improve accountability.
DOI: https://doi.org/10.5334/pme.40 | Journal eISSN: 2212-277X
Language: English
Submitted on: Oct 20, 2022
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Accepted on: Apr 19, 2023
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Published on: May 3, 2023
Published by: Ubiquity Press
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year

© 2023 Christina Maimone, Brigid M. Dolan, Marianne M. Green, Sandra M. Sanguino, Patricia M. Garcia, Celia Laird O’Brien, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.