From Training to Service-Quality Behavior: The Moderating Role of Employee Engagement in Frontline Banking
DOI: https://doi.org/10.4038/jhrmp.v11i4.81 | Journal eISSN: 3084-8075
Language: English
Page range: 18 - 39
Published on: Jul 20, 2026
Published by: Chartered Institute of Personnel Management of Sri Lanka
In partnership with: Paradigm Publishing Services
Keywords:
© 2026 D. I. V. Senadhira, published by Chartered Institute of Personnel Management of Sri Lanka
This work is licensed under the Creative Commons Attribution 4.0 License.