Technostress and work–family balance: Perceived Organisational Support (POS)

Prior research confirms the detrimental effects of Technostress on employees; however, the specific contribution of perceived organizational support (as a moderator) in mitigating its impact on work-family balance is not well understood. This study examines the relationship between Technostress and work-family balance, testing perceived organizational support as a moderator. This study has used a survey design across various sections in the IT Industry, by selecting 300 employees from Sri Lanka’s IT Industry through convenience sampling emphasizing employee workplace technostress. The findings show that the perceived organizational support impacts the connection between technostress and work - family balance. This study extends existing theories on work-family balance by integrating the Job Demands-Resources (JD-R) theory and Organizational Support Theory (OST) with concept of perceived organizational support (POS). The findings contribute to a deeper understanding of how organizational-level factors interact to influence the effects of Technostress on employees' ability to manage work-family balance. Based on JD-R, and OST, this study gives a novel framework which is associated with POS. The outcomes improve the understanding of how these organizational level dimensions’ impact to the effects of technostress on employee work family balance. This research creates an original influence by identifying how Technostress and POS help with Work Family balance.