Investigating Service Quality Issues in Higher Educational Context Cover

.blurhash-client-img { display: none !important; }

Investigating Service Quality Issues in Higher Educational Context

Zagreb International Review of Economics and Business

Volume 22 (2019): Issue s2 (December 2019)

By: Vivien Surman and Zsuzsanna Eszter Tóth

Open Access

|Feb 2020

Download Article

Download the full article as a PDF file.

DOI: https://doi.org/10.2478/zireb-2019-0025 | Journal eISSN: 1849-1162 | Journal ISSN: 1331-5609

Journal RSS Feed

Language: English

Page range: 11 - 37

Published on: Feb 17, 2020

Published by: University of Zagreb, Faculty of Economics & Business

In partnership with: Paradigm Publishing Services

Publication frequency: 2 issues per year

Keywords:

higher education,

service quality,

operational levels,

Related subjects:

Business and economics,

Political economics,

Macroeconomics,

Public finance and fiscal theory,

Business management,

Marketing, sales, customer relations,

Management, organization, corporate governance

© 2020 Vivien Surman, Zsuzsanna Eszter Tóth, published by University of Zagreb, Faculty of Economics & Business
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

Previous article Volume 22 (2019): Issue s2 (December 2019)Next article