Have a personal or library account? Click to login
Analysis of the Factors Impacting the Online Shopping Decision-Making Process Cover

Analysis of the Factors Impacting the Online Shopping Decision-Making Process

Open Access
|May 2020

References

  1. Aghekyan-Simonian, M. et al. (2012) ‘The role of product brand image and online store image on perceived risks and online purchase intentions for apparel’, Journal of Retailing and Consumer Services. Pergamon, 19(3), pp. 325–331. doi: 10.1016/j.jretconser.2012.03.006.10.1016/j.jretconser.2012.03.006
  2. Beneke, J. et al. (2013) ‘The influence of perceived product quality, relative price and risk on customer value and willingness to buy: A study of private label merchandise’, Journal of Product and Brand Management. Emerald Group Publishing Limited, 22(3), pp. 218–228. doi: 10.1108/JPBM-02-2013-0262.10.1108/JPBM-02-2013-0262
  3. Blanca, H. (2011) ‘Age, gender and income: do they really moderate online shopping behaviour?’, Online Information Review. Edited by J. Julio. Emerald Group Publishing Limited, 35(1), pp. 113–133. doi: 10.1108/14684521111113614.10.1108/14684521111113614
  4. Chen, J. et al. (2016) ‘The effect of online information sources on purchase intentions between consumers with high and low susceptibility to informational influence’, Journal of Business Research. Elsevier Inc., 69(2), pp. 467–475. doi: 10.1016/j.jbusres. 2015.05.003.
  5. Floyd, K. et al. (2014) ‘How online product reviews affect retail sales: A meta-analysis’, Journal of Retailing. Elsevier Ltd, 90(2), pp. 217–232. doi: 10.1016/j.jretai.2014.04.004.10.1016/j.jretai.2014.04.004
  6. Goodrich, K. and de Mooij, M. (2014) ‘How “social” are social media? A cross-cultural comparison of online and offline purchase decision influences’, Journal of Marketing Communications, 20(1–2), pp. 103–116. doi: 10.1080/13527266.2013. 797773.
  7. Katawetawaraks, C. and Wang, C. L. (2011) ‘Online Shopper Behavior: Influences of Online Shopping Decision’, Asian Journal of Business Research. Asia Business Research Group, 1(2). doi: 10.14707/ajbr.110012.10.14707/ajbr.110012
  8. Kim, H. W., Xu, Y. and Gupta, S. (2012) ‘Which is more important in Internet shopping, perceived price or trust?’, Electronic Commerce Research and Applications. Elsevier, 11(3), pp. 241–252. doi: 10.1016/j.elerap.2011.06.003.10.1016/j.elerap.2011.06.003
  9. Kostyra, D. S. et al. (2016) ‘Decomposing the effects of online customer reviews on brand, price, and product attributes’, International Journal of Research in Marketing. Elsevier, 33(1), pp. 11–26. doi: 10.1016/j.ijresmar.2014.12.004.10.1016/j.ijresmar.2014.12.004
  10. Kumaravel, R. (2017) ‘Consumer Shopping Behaviour And The Role Of Women In Shopping-A Literature Review’, Research journal of social science and management, 7, p. 50.
  11. Lo, S.-K. (2014) ‘Why Expect Lower Prices Online? Empirical Examination In Online And Store-Based Retailers’, International Journal of Electronic Commerce Studies, 5, pp. 27–38. doi: 10.7903/ijecs.1191.10.7903/ijecs.1191
  12. López, M. and Sicilia, M. (2014) ‘eWOM as Source of Influence: The Impact of Participation in eWOM and Perceived Source Trustworthiness on Decision Making’, Journal of Interactive Advertising. Informa UK Limited, 14(2), pp. 86–97. doi: 10.1080/15252019.2014.944288.10.1080/15252019.2014.944288
  13. Meyers-Levy, J. and Sternthal, B. (1991) ‘Gender Differences in the Use of Message Cues and Judgments’, Journal of Marketing Research, 28. doi: 10.2307/3172728.10.2307/3172728
  14. Moore, S. and Mathews, S. (2008) ‘An Exploration of Online Shopping Cart Abandonment Syndrome–A Matter of Risk and Reputation’, Journal of Website Promotion, 2. doi: 10.1080/15533610802104141.10.1080/15533610802104141
  15. Nadeem, W. et al. (2015) ‘Engaging consumers online through websites and social media: A gender study of Italian Generation Y clothing consumers’, International Journal of Information Management. Elsevier Ltd, 35(4), pp. 432–442. doi: 10.1016/j.ijinfomgt.2015.04.008.10.1016/j.ijinfomgt.2015.04.008
  16. Purnawirawan, N. et al. (2015) ‘A Meta-analytic Investigation of the Role of Valence in Online Reviews’, Journal of Interactive Marketing. Elsevier Inc., 31, pp. 17–27. doi: 10.1016/j.intmar.2015.05.001.10.1016/j.intmar.2015.05.001
  17. Sramova, Blandina, Pavelka, J. (2019) ‘Gender differences and wellbeing values in adolescent online shopping’, International Journal Of Retail & Distribution Management, 47(6), pp. 623–642. doi: 10.1108/IJRDM-08-2017-0173.10.1108/IJRDM-08-2017-0173
  18. Statista (2020) Device usage for online shopping in the Nordic countries in 2015, by device and gender. Available at: https://www.statista.com/statistics/551476/nordics-devices-used-for-online-shopping-by-device-and-gender/.
  19. Velaudham, C. and Baskar, P. (2015) ‘Influence Of Gender In Consumer Buying Behavior Towards Air Conditioner In Chennai City’, pp. 3–9.
  20. Wang, Y. and Yu, C. (2017) ‘Social interaction-based consumer decision-making model in social commerce: The role of word of mouth and observational learning’, International Journal of Information Management. Elsevier Ltd, 37(3), pp. 179–189. doi: 10.1016/j.ijinfomgt.2015.11.005.10.1016/j.ijinfomgt.2015.11.005
Language: English
Page range: 54 - 66
Published on: May 13, 2020
Published by: Babeș-Bolyai University
In partnership with: Paradigm Publishing Services
Publication frequency: 3 issues per year

© 2020 Daniel Mican, Dan-Andrei Sitar-Taut, published by Babeș-Bolyai University
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.