Ali, M.; Shastri, R.K. (2009). ‘Implementation of Total Quality Management in Higher Education’. Asian Journal of Business Management. 2(1): 9-16, 2010 ISSN: 2041-8752
Cortese, A. (2003). ‘The Critical Role of Higher Education in Creating a Sustainable Future’. PHEJ March-May 03. Retrieved 2021-07-06 from http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.739.3611&rep=rep1&type=pdf
Gilbert, J. P., Keck, K.L., and Simpson, R.D. (1993). Imroving the Process of. Total Quality Management for the College Classroom. Innovative Higher Education. 18/1.
Kareva, V., Memedi, Xh. (2021). Total Quality Management (TQM) for Changes of Staff Capacity in Higher Education. A Model to Follow in the Public Sector.
Kromydas, T. (2017). Rethinking Higher Education and its Relationship with Social Inequalities: Past Knowledge, Present State and Future Potential. Palgrave Communications. 3/1.10.1057/s41599-017-0001-8
Sabet, S.H.; Saleki, Z.S.; Roumi B.; Dezfoulian A. (2012). ‘A Study on Total Quality Management in Higher Education Industry in Malaysia’. International Journal of Business and Social Science 3/17.
Sohel-Uz-Zaman, A.S.Md. and Anjalin, U. (2016) Implementing Total Quality Management in Education: Compatibility and Challenges. Open Journal of Social Sciences, 4, pp207-217.10.4236/jss.2016.411017