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The Impact of COVID-19 on Service Delivery in a Public Utility in Tanzania: Do E-Service Approaches Matter?
DOI: https://doi.org/10.2478/ppsr-2025-0005 | Journal eISSN: 2353-3773
Language: English
Page range: 71 - 87
Submitted on: Oct 20, 2023
|Accepted on: Nov 12, 2024
|Published on: Jul 29, 2025
Published by: University of Wrocław, Faculty of Social Sciences
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year
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© 2025 Frank J. Mateng’e, John S. Kihamba, Hussein A. Kapuya, published by University of Wrocław, Faculty of Social Sciences
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.