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The Impact of COVID-19 on Service Delivery in a Public Utility in Tanzania: Do E-Service Approaches Matter? Cover

The Impact of COVID-19 on Service Delivery in a Public Utility in Tanzania: Do E-Service Approaches Matter?

Open Access
|Jul 2025

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Language: English
Page range: 71 - 87
Submitted on: Oct 20, 2023
Accepted on: Nov 12, 2024
Published on: Jul 29, 2025
Published by: University of Wroclaw, Faculty of Law, Administration and Economics
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year

© 2025 Frank J. Mateng’e, John S. Kihamba, Hussein A. Kapuya, published by University of Wroclaw, Faculty of Law, Administration and Economics
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.