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Analyzing the Value of Social Interaction for Fitness Center Management: The Influence of Service Encounter in Consumer Trust and Loyalty Cover

Analyzing the Value of Social Interaction for Fitness Center Management: The Influence of Service Encounter in Consumer Trust and Loyalty

Physical Culture and Sport. Studies and Research
Volume 110 (2025): Issue 1 (September 2025)
By:
Open Access
|May 2025

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DOI: https://doi.org/10.2478/pcssr-2025-0022 | Journal eISSN: 1899-4849 | Journal ISSN: 2081-2221
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Language: English
Page range: 33 - 47
Submitted on: Jan 24, 2025
Accepted on: Apr 27, 2025
Published on: May 17, 2025
Published by: Sciendo
In partnership with: Paradigm Publishing Services
Publication frequency: 4 times per year
Keywords:
service encounter,
consumer trust,
loyalty,
fitness center,
sport management
Related subjects:
Cultural studies,
General cultural studies,
Business and economics,
Business management,
Industries,
Sports,
Sports and recreation,
Physical education,
Sociology of sports

© 2025 Pablo Jiménez-Jiménez, Vera Pedragosa, Mario Alguacil-Jiménez, Ferran Calabuig-Moreno, published by Sciendo
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

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