Analyzing the Value of Social Interaction for Fitness Center Management: The Influence of Service Encounter in Consumer Trust and Loyalty
Authors
Pablo Jiménez-Jiménez
Department of Physical and Sports Education, Faculty of Physical Activity and Sport Sciences, University of Valencia (UV), Valencia, Spain
Vera Pedragosa
Departamento de Ciencias Economicas e Empresariais, Universidade Autonoma de Lisboa, Lisboa, Portugal
Mario Alguacil-Jiménez
Department of Physical and Sports Education, Faculty of Physical Activity and Sport Sciences, University of Valencia (UV), Valencia, Spain
Ferran Calabuig-Moreno
Department of Physical and Sports Education, Faculty of Physical Activity and Sport Sciences, University of Valencia (UV), Valencia, Spain
Language: English
Page range: 33 - 47
Submitted on: Jan 24, 2025
Accepted on: Apr 27, 2025
Published on: May 17, 2025
Published by: Sciendo
In partnership with: Paradigm Publishing Services
Publication frequency: 4 times per year
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© 2025 Pablo Jiménez-Jiménez, Vera Pedragosa, Mario Alguacil-Jiménez, Ferran Calabuig-Moreno, published by Sciendo
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.