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Effect of Management Commitment to Service Quality on Car-hailing Drivers’ Service Behaviors: The Case of GrabCar in Vietnam Cover

Effect of Management Commitment to Service Quality on Car-hailing Drivers’ Service Behaviors: The Case of GrabCar in Vietnam

Open Access
|Jul 2021

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DOI: https://doi.org/10.2478/orga-2021-0009 | Journal eISSN: 1581-1832 | Journal ISSN: 1318-5454
Language: English
Page range: 131 - 146
Submitted on: Nov 7, 2020
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Accepted on: Mar 11, 2021
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Published on: Jul 8, 2021
Published by: University of Maribor
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2021 Phuong Tran Huy, Hong Chuong Pham, published by University of Maribor
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.