Integrating Human Resource Information Systems: A Comparative Study of Efficiency and User Perceptions in Poland and Austria

Abstract
The study focuses on the integration of Human Resource Information Systems (HRIS) into three types of software solutions (ERP, ATS, LMS) and their impact on human resource management. A qualitative comparative approach was employed, involving semistructure d interviews with 10 HR, IT, and line managers in Poland and Austria. The review yielded four central themes: efficiency and effectiveness, user experiences, integration challenges, and recommendations. Integration was cited as a way to improve data quality, expedite decision making, and enable advanced workforce analytics - especially in digital-savvy organisations. Resistance to users shifting into consensus due to the use of isomorphic representations was recorded in the Technology Acceptance Model. The small sample size and regional nature of the study constitute its limitations. It helps managers understand how integrated HR systems may affect organisational efficiency and coordination. This study combines several theoretical perspectives to reveal the nature and strategies of HRIS integration.
© 2026 Vito Bobek, Gabriela Majchrzyk, Tatjana Horvat, published by University of Maribor
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