Assessment of Health Care Professionals’ Perspectives on Personalized Psychosocial Support Development in Routine Cancer Care

Šamrejienė, Samanta; Šimanskienė, Ligita

doi:10.2478/mosr-2023-0008

Abstract

The article assesses health care professionals’ perspectives on personalized psychosocial support (PPS) development in routine cancer care. Using the methodology of an explanatory longitudinal research design, the factors that condition the development of PPS in the organization are identified from a retrospective and prospective point of view. The results of the research support the evidence regarding the implementation of a person-centered approach in different cancer care settings around the globe and identifies the gaps in developing PPS in cancer care that may be applied to PPS development elsewhere in the country.

References

Abrahamson, K., Durham, M., Norton, K., Doebbeling, B., Doebbeling, C., Anderson, J. (2011). Provision of Psychosocial Care for Cancer Patients // Journal of Primary Care & Community Health. Vol. 2, No. 4, pp. 220–224. doi: 10.1177/21501319114072
Search in Google Scholar Back to article
Aitken, K., von Treuer, K. (2014). Organisational and Leadership Competencies for Successful Service Integration // Leadership in Health Services. Vol. 27, No. 2, pp. 150–180. doi: 0.1108/LHS-08-2012-0028
Search in Google Scholar Back to article
Adler, N., Page, A. (2008). Cancer Care for the Whole Patient. Washington, D. C.: National Academies Press.
Search in Google Scholar Back to article
Anuk, D., Özkan, M., Kizir, A., Özkan, S. (2019). The Characteristics and Risk Factors for Common Psychiatric Disorders in Patients with Cancer Seeking Help for Mental Health // BMC Psychiatry. Vol. 19, No. 1, pp. 269. doi:10.1186/s12888-019-2251-z
Search in Google Scholar Back to article
Berntsen, G., Høyem, A., Lettrem, I., Ruland, C., Rumpsfeld, M., Gammon, D. (2018). A Person-Centered Integrated Care Quality Framework, Based on a Qualitative Study of Patients’ Evaluation of Care in Light of Chronic Care Ideals // BMC Health Services Research. Vol. 18, No. 1, pp. 479–479. doi: 10.1186/s12913-018-3246-z
Search in Google Scholar Back to article
Borras, J., Prades, J. (2014). Work Package 7: Health Care. Deliverable: Mapping the Landscape of Cancer Care in Europe. European Partnership for Action Against Cancer (EPAAC).
Search in Google Scholar Back to article
Brédart, A., Beaudeau, A., Young, T., Moura de Alberquerque Melo, H., Arraras, J., Friend, L., Schmidt, H., Tomaszewski, K., Bergenmar, M., Anota, A., Costantini, A., Marchal, F., Tomaszewska, I., Vassiliou, V., Chie, W., Hureaux, J., Conroy, T., Ramage, J., Bonnetain, F., Kulis, D., Aaronson, N. (2016). The European Organization for Research and Treatment of Cancer – Satisfaction with Cancer Care Questionnaire: Revision and Extended Application Development // Psycho-Oncology. Vol. 26, No. 3, pp. 400–404. doi: 10.1002/pon.4127
Search in Google Scholar Back to article
Brummel, S., Butler, D., Frieder, M., Gibbs, N., Henry, M., Koons, E., Loggers, E., Porock, D., Reuben, D. B., Saliba, D., Scanlon, W. J., Tabbush, V., Tinetti, M., Tumlinson, A., Vladeck, B. C. (2016). Person-Centered Care: A Definition and Essential Elements // Journal of the American Geriatrics Society. Vol. 64, No. 1. pp. 15–18. doi: 10.1111/jgs.13866
Search in Google Scholar Back to article
Carey, G., Malbon, E., Olney, S., Reeders, D. (2018). The Personalization Agenda: The Case of the Australian National Disability Insurance Scheme // International Review of Sociology, Vol. 28, No. 1. pp. 20–34. doi: 10.1080/03906701.2018.1425084
Search in Google Scholar Back to article
Carlson, M. A., Booth, K., Byrnes, E., Paul, C., Fradgley, E. A. (2020). Pin-Pointing Service Characteristics Associated with Implementation of Evidence-Based Distress Screening and Management in Australian Cancer Services: Data from a Crosssectional Study // Journal of Psychosocial Oncology Research and Practice. Vol. 2, No. 2. doi: 10.1097/OR9.0000000000000020
Search in Google Scholar Back to article
Cochrane, A., Woods, S., Dunne, S., Gallagher, P. (2022). Unmet Supportive Care Needs Associated with Quality of Life for People with Lung Cancer: A Systematic Review of the Evidence 2007–2020 // European Journal of Cancer Care. Vol. 31, No. 1 pp. e13525. doi: 10.1111/ecc.13525
Search in Google Scholar Back to article
Coulter, A., Oldham, J. (2016) Person-Centred Care: What is It and How do We Get There? // Future Hospital Journal. Vol. 3, No. 2, pp. 114–116. Doi: 0.7861/futurehosp.3-2-114
Search in Google Scholar Back to article
Deshields, T. L., Howrey, H. L., Vanderlan, J. R. (2018). Distress in Oncology: Not Just a Psychosocial Phenomenon // Journal of Oncology Practice. Vol. 14, No. 12. doi: 10.1200/JOP.18.00222
Search in Google Scholar Back to article
Dilworth, S., Higgins, I., Parker, V., Kelly, B., Turner, J. (2014). Patient and Health Professional’s Perceived Barriers to the Delivery of Psychosocial Care to Adults with Cancer: A Systematic Review // Psycho-Oncology. Vol. 23, No. 6., pp. 601–612. doi:10.1002/pon.3474
Search in Google Scholar Back to article
Ercolano, E., Hoffman, E., Tan, H., Pasacreta, N., Lazenby, M., McCorkle, R. (2018). Managing Psychosocial Distress: Lessons Learned in Optimizing Screening Program Implementation // Oncology (Williston Park, N.Y.). Vol. 32, No. 10, pp. 488–493.
Search in Google Scholar Back to article
Evén, G., Spaak, J., Franzén-Dahlin, Å, Stenfors, T. (2019). Health Care Professionals’ Experiences and Enactment of Person-Centered Care at a Multidisciplinary Outpatient Specialty Clinic // Journal of Multidisciplinary Healthcare. Vol. 12. pp. 137–148. doi: 10.2147/JMDH.S186388
Search in Google Scholar Back to article
Fradgley, E. A., Bultz, B. D., Kelly, B. J., Loscalzo, M. J., Grassi, L., Sitaram, B. (2019). Progress toward integrating Distress as the Sixth Vital Sign: A Global Snapshot of Triumphs and Tribulations in Precision Supportive Care // Journal of Psychosocial Oncology Research and Practice. Vol. 1. No. 1. doi: 10.1097/OR9.0000000000000002
Search in Google Scholar Back to article
Frazier, L. D. (2020). The Past, Present, and Future of the Biopsychosocial Model: A Review of the Biopsychosocial Model of Health and Disease: New Philosophical and Scientific Developments by Derek Bolton and Grant Gillett // New Ideas in Psychology. Vol. 57. doi: 10.1016/j.newideapsych.2019.100755
Search in Google Scholar Back to article
Flick, U. (2008). A Companion to Qualitative Research. Los Angeles: SAGE.
Search in Google Scholar Back to article
Grassi, L., Mezzich, J. E., Nanni, M. G., Riba, M. B., Sabato, S., Caruso, R. (2017). A Person-Centred Approach In Medicine to Reduce The Psychosocial And Existential Burden of Chronic and Life-Threatening Medical Illness // Int Rev Psychiatry. Vol. 29, No. 5, pp. 377–388. doi: 10.1080/09540261.2017.1294558.
Search in Google Scholar Back to article
Hower, K. I., Vennedey, V., Hillen, H. A., Kuntz, L., Stock, S., Pfaff, H., et al. (2019). Implementation of Patient-Centred Care: Which Organisational Determinants Matter from Decision Maker’s Perspective? Results from a Qualitative Interview Study Across Various Health and Social Care Organisations // BMJ Open. Vol. 9, No. 4. doi: 10.1136/bmjopen-2018-027591
Search in Google Scholar Back to article
Young, M., Smith, M. A. (2022). Standards and Evaluation of Healthcare Quality, Safety, and Person Centered Care. In StatPearls. StatPearls Publishing. Internet access: .
Search in Google Scholar Back to article
Jacobsen, P. (2017). New Challenges in Psycho-Oncology Research II: A Health Care Delivery, Dissemination, and Implementation Research Model to Promote Psychosocial Care in Routine Cancer Care // Psycho-Oncology. Vol. 26, No. 4. pp. 419–423. doi: 10.1002/pon.4428
Search in Google Scholar Back to article
Jacobsen, P. B., Shibata, D., Siegel, E. M., Lee, J., Fulp, W. J., Alemany, C., et al. (2011). Evaluating the Quality of Psychosocial Care in Outpatient Medical Oncology Settings Using Performance Indicators // Psycho-Oncology. Vol. 20, No. 11, pp. 1221–1227. doi:10.1002/pon.1849
Search in Google Scholar Back to article
Jacobsen, P., Lee, M. (2015). Integrating Psychosocial Care into Routine Cancer Care // Cancer Control. Vol. 22, No. 4, pp. 442–449. doi: 10.1177/107327481502200410
Search in Google Scholar Back to article
Kollberg, K. (2020). Psychosocial Support Needs After a Breast Cancer Diagnosis. Gothenburg: University of Gothenburg Internet access: [accessed 17 January 2023].
Search in Google Scholar Back to article
Lewandowska, A., Rudzki, G., Lewandowski, T., Rudzki, S. (2020). The Problems and Needs of Patients Diagnosed with Cancer and Their Caregivers // International Journal of Environmental Research and Public Health. Vol. 18, No. 1, pp. 87. doi: 0.3390/ijerph18010087
Search in Google Scholar Back to article
Loscalzo, M. (2016). Review of Handbook of Oncology Social Work: Psychosocial Care for People with Cancer // Psycho-Oncology. Vol. 25, No. 3. pp. 359–360. doi: 0.1002/pon.4101
Search in Google Scholar Back to article
Macmillan Cancer Support. (2020). Providing Personalized Care for People Living with Cancer. A Guide for Professionals Providing Holistic Needs Assessments, Care and Support Planning. Macmillan Cancer Support. Internet access: [accessed 17 January 2023].
Search in Google Scholar Back to article
Mitchell, A. J. (2013) Screening for Cancer-Related Distress: When is Implementation Successful and When is It Unsuccessful? // Acta Oncologica. Vol. 52, No. 2, pp. 216–224. doi:10.3109/0284186X.2012.745949
Search in Google Scholar Back to article
Moody, L., Nicholls, B., Shamji, H., Bridge, E., Dhanju, S., Singh, S. (2018). The Person-Centred Cre Guideline: From Principle to Practice // Journal of Patient Experience. Vol. 5, No. 4, pp. 282–288. doi: 10.1177/2374373518765792
Search in Google Scholar Back to article
National Comprehensive Cancer Network (2023). Clinical Practice Guidelines in Oncology: Distress Management. Version 2.2023 – December 22.2022. Internet access: [accessed January 17, 2023].
Search in Google Scholar Back to article
Neamţiu, L., Deandrea, S., Pylkkänen, L., Freeman, C., López Alcalde, J., Bramesfeld, A., Saz-Parkinson, Z., Ulutürk, A., Lerda, D. (2016). Psycho-Oncological Support for Breast Cancer Patients: A Brief Overview of Breast Cancer Services Certification Schemes and National Health Policies in Europe // The Breast. Vol. 29, pp. 178–180. doi: 10.1016/j.breast.2016.07.002
Search in Google Scholar Back to article
Needham, C. (2013). Personalization: From Day Centres to Community Hubs? // Critical Social Policy. Vol. 34, No. 1, pp. 90–108. doi: 10.1177/0261018313483492
Search in Google Scholar Back to article
Needham, C., Glasby, J. (2014). Debates in Personalisation Bristol: Policy Press.
Search in Google Scholar Back to article
Patlak, M., Balogh, E., Nass, S. (2011). Patient-Centered Cancer Treatment Planning. Washington, D.C.: National Academies Press.
Search in Google Scholar Back to article
Pavolini, E., Ranci, C. (2008). Restructuring the Welfare State: Reforms in Long-Term Care in Western European Countries // Journal of European Social Policy. Vol. 18, No. 3, pp. 246–259. doi:10.1177/0958928708091058
Search in Google Scholar Back to article
Person Centred Care / Coalition for Collaborative Care / Medical directorate. (2016). NHS England Personalised Care & Support Planning Handbook – Core Information. NHS England. Internet access: [accessed 1 February 2023].
Search in Google Scholar Back to article
Pennbrant, S., Lyckhage, E. D., Nilsson M. S. (2014). Prerequisites for Person-Centered Care – As Described by Community Care Nurses // Clinical Nursing Studies. Vol. 3, pp. 5–13. doi: 10.5430/cns.v3n1p5
Search in Google Scholar Back to article
Pirl, W. F., Greer, J. A., Gregorio, S. W., Deshields, T., Irwin, S., Fasciano, K., et al. (2020). Framework for Planning the Delivery of Psychosocial Oncology Services: An American Psychosocial Oncology Society Task Force Report // Psycho-Oncology. Vol. 29, No. 12, pp. 1982–1987. doi:10.1002/pon.5409
Search in Google Scholar Back to article
Ployhart, R. Vandenberg, R. (2009). Longitudinal Research: The Theory, Design, and Analysis of Change // Journal of Management. Vol. 36, No. 1, pp. 94–120. doi: 10.1177/0149206309352110
Search in Google Scholar Back to article
Santana, M. J., Manalili, K., Jolley, R. J., Zelinsky, S., Quan, H., Lu, M. (2018). How to Practice Person-Centred Care: A Conceptual Framework // Health Expect. Vol. 21, No. 2, pp. 29–440. doi: 10.1111/hex.12640
Search in Google Scholar Back to article
Schiel, R. O., Brechtel, A., Hartmann, M., Taubert, A., Walther, J., Wiskemann, J., et al. (2014). Multidisciplinary Health Care Needs of Psychologically Distressed Cancer Patients in a Comprehensive Cancer Center. Deutsche Medizinische Wochenschrift (1946). Vol. 139, No. 12, pp. 587–591. doi: 10.1055/s-0034-1369856
Search in Google Scholar Back to article
Scholl, I., Zill, J., Härter, M., Dirmaier, J. Ö. (2014). An Integrative Model of Patient-Centeredness – A Systematic Review and Concept Analysis // PLoS One. Vol. 9, No. 9, pp. e107828. doi: 10.1371/journal.pone.0107828
Search in Google Scholar Back to article
Sender, A., Friedrich, M., Schmidt, R., Geue, K. (2020). Cancer-Specific Distress, Supportive Care Needs and Satisfaction with Psychosocial Care in Young Adult Cancer Survivors // European Journal of Oncology Nursing: The Official Journal of European Oncology Nursing Society. Vol. 44. doi: 10.1016/j.ejon.2019.101708
Search in Google Scholar Back to article
Spicker, P. (2012). Personalisation Falls Short // British Journal of Social Work. Vol. 43, No. 7, pp. 1259–1275. doi: 10.1093/bjsw/bcs063
Search in Google Scholar Back to article
The Health Foundation. (2014). Person-Centred Care Made Simple. Internet access: [accessed 14 February 2023].
Search in Google Scholar Back to article
Travado, L., Breitbart, W., Grassi, L., Fujisawa, D., Patenaude, A., Baider, L., Connor, S., Fingeret, M. (2016). 2015 President’s Plenary International Psycho-Oncology Society: Psychosocial Care as a Human Rights Issue-Challenges and Opportunities // Psycho-Oncology. Vol. 26, No. 4, pp. 563–569. doi: 10.1002/pon.4209
Search in Google Scholar Back to article
Travado, L., Reis, J., Watson, M., Borràs, J. (2015). Psychosocial Oncology Care Resources in Europe: A Study under the European Partnership for Action Against Cancer (EPAAC) // Psycho-Oncology. Vol. 26, No. 4, pp. 523–530. doi: 10.1002/pon.4044
Search in Google Scholar Back to article
Van Dulmen S. A., Lukersmith S., Muxlow J., Santa Mina E., Nijhuis-van der Sanden, M. W., van der Wees P. J.; G-I-N Allied Health Steering Group. (2015). Supporting a Person-Centred Approach in Clinical Guidelines. A Position Paper of the Allied Health Community – Guidelines International Network (G-I-N) // Health Expect. Vol. 18, No. 5. pp. 1543–1558. doi: 10.1111/hex.12144.
Search in Google Scholar Back to article
Veeraiah, S., Kayser, K., Sudhakar, R. (2022). Psychosocial Factors Influencing Distress among Cancer Patients in South India // Journal of Psychosocial Oncology Research and Practice. Vol. 4, No. 1. doi: 10.1097/OR9.0000000000000067
Search in Google Scholar Back to article
Wagner, L. M., van Haitsma, K., Kolanowski, A., Spetz, J. (2021). Recommendations to Deliver Person-Centered Long-Term Care for Persons Living With Dementia // Journal of the American Medical Directors Association. Vol. 22, No. 7, pp. 1366–1370. doi: 10.1016/j.jamda.2021.05.003
Search in Google Scholar Back to article
World Health Organization. (2015). WHO Global Strategy on People-Centred and Integrated Health Services: Interim Report. World Health Organization. Internet access: [accessed January 17, 2023].
Search in Google Scholar Back to article
World Health Organization. (2016). Framework on Integrated, People-Centred Health Services. Internet access: [accessed January 17, 2023].
Search in Google Scholar Back to article

Assessment of Health Care Professionals’ Perspectives on Personalized Psychosocial Support Development in Routine Cancer Care

Abstract

Paradigm

My account