Have a personal or library account? Click to login
Navigating waiting situations at retail checkouts: associated emotional discomfort and its impact on shopping satisfaction Cover

Navigating waiting situations at retail checkouts: associated emotional discomfort and its impact on shopping satisfaction

Management & Marketing
Volume 19 (2024): Issue 2 (June 2024)
By: Vinish Pallikkara,  Prakash Pinto and  Iqbal Thonse Hawaldar  
Open Access
|Jul 2024

Metrics

DOI: https://doi.org/10.2478/mmcks-2024-0012 | Journal eISSN: 2069-8887 | Journal ISSN: 1842-0206
Journal RSS Feed
Language: English
Page range: 256 - 274
Published on: Jul 13, 2024
Published by: Society for Business Excellence
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year
Keywords:
Organized retail,
Retail checkout,
Waiting experience,
Emotional discomfort,
Grocery shopping,
India
Related subjects:
Business and economics,
Business management,
Marketing, sales, customer relations,
Management, organization, corporate governance,
Business development, change management, cooperation,
Entrepreneurship

© 2024 Vinish Pallikkara, Prakash Pinto, Iqbal Thonse Hawaldar, published by Society for Business Excellence
This work is licensed under the Creative Commons Attribution 4.0 License.

Previous articleVolume 19 (2024): Issue 2 (June 2024)Next article