Navigating waiting situations at retail checkouts: associated emotional discomfort and its impact on shopping satisfaction
Authors
Vinish Pallikkara
Department of Management Studies, Dayananda Sagar College of Arts, Science and Commerce, Bengaluru, India
Prakash Pinto
Department of Business Administration, St Joseph Engineering College, Mangaluru, India
Iqbal Thonse Hawaldar
Department of Accounting & Finance, College of Business Administration, Kingdom University, Bahrain
Language: English
Page range: 256 - 274
Published on: Jul 13, 2024
Published by: Society for Business Excellence
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year
Keywords:
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© 2024 Vinish Pallikkara, Prakash Pinto, Iqbal Thonse Hawaldar, published by Society for Business Excellence
This work is licensed under the Creative Commons Attribution 4.0 License.