Analysis of the Influence of E-Learning Service Quality Factors on Student Perceived Value and Student Satisfaction, with Implication to Student Loyalty Cover

Analysis of the Influence of E-Learning Service Quality Factors on Student Perceived Value and Student Satisfaction, with Implication to Student Loyalty

Marketing of Scientific and Research Organizations

Volume 48 (2023): Issue 2 (June 2023)

By:

, Y. Johny Natu Prihanto

and Mohammad Annas

Open Access

|Jun 2023

Authors

Felix,

felix6@student.umn.ac.id

Faculty of Business, Universitas Multimedia Nusantara, Tangerang-Banten, Indonesia

Y. Johny Natu Prihanto

johny.natu@umn.ac.id

Faculty of Business, Universitas Multimedia Nusantara, Tangerang-Banten, Indonesia

Mohammad Annas

mohammad.annas@umn.ac.id

Faculty of Business, Universitas Multimedia Nusantara, Tangerang-Banten, Indonesia

DOI: https://doi.org/10.2478/minib-2023-0011 | Journal eISSN: 2353-8414 | Journal ISSN: 2353-8503

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Language: English

Page range: 81 - 110

Submitted on: Jan 3, 2023

Accepted on: May 18, 2023

Published on: Jun 30, 2023

Published by: Institute of Aviation

In partnership with: Paradigm Publishing Services

Publication frequency: 4 times per year

Keywords:

service quality,

perceived value,

Related subjects:

Business and economics,

Business management,

Marketing, sales, customer relations,

Management, organization, corporate governance,

Business development, change management, cooperation,

Key competences in scholarly research

© 2023 Felix,, Y. Johny Natu Prihanto, Mohammad Annas, published by Institute of Aviation
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

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