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Analysis of the Influence of E-Learning Service Quality Factors on Student Perceived Value and Student Satisfaction, with Implication to Student Loyalty Cover

Analysis of the Influence of E-Learning Service Quality Factors on Student Perceived Value and Student Satisfaction, with Implication to Student Loyalty

Marketing of Scientific and Research Organizations
Volume 48 (2023): Issue 2 (June 2023)
By: Felix,  Y. Johny Natu Prihanto and  Mohammad Annas  
Open Access
|Jun 2023

Authors

Felix

felix6@student.umn.ac.id

Faculty of Business, Universitas Multimedia Nusantara, Tangerang-Banten, Indonesia

Y. Johny Natu Prihanto

johny.natu@umn.ac.id

Faculty of Business, Universitas Multimedia Nusantara, Tangerang-Banten, Indonesia

Mohammad Annas

mohammad.annas@umn.ac.id

Faculty of Business, Universitas Multimedia Nusantara, Tangerang-Banten, Indonesia
DOI: https://doi.org/10.2478/minib-2023-0011 | Journal eISSN: 2353-8414 | Journal ISSN: 2353-8503
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Language: English
Page range: 81 - 110
Submitted on: Jan 3, 2023
Accepted on: May 18, 2023
Published on: Jun 30, 2023
Published by: ŁUKASIEWICZ RESEARCH NETWORK – INSTITUTE OF AVIATION
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year
Keywords:
e-learning,
service quality,
perceived value,
satisfaction,
loyalty
Related subjects:
Business and economics,
Business management,
Marketing, sales, customer relations,
Management, organization, corporate governance,
Business development, change management, cooperation,
Key competences in scholarly research

© 2023 Felix, Y. Johny Natu Prihanto, Mohammad Annas, published by ŁUKASIEWICZ RESEARCH NETWORK – INSTITUTE OF AVIATION
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

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