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Methods of Measuring the Effects of Public Relations Activities Applied by PR Specialists in their Professional Work Cover

Methods of Measuring the Effects of Public Relations Activities Applied by PR Specialists in their Professional Work

Open Access
|Apr 2020

Abstract

The purpose of the article is to identify the ways in which Polish PR specialists measured the effects of their own activities in the last year and to analyze the universality of application of specific solutions. A comparative analysis was also conducted based on available research on the tools used by PR consultants. The research was conducted by means of an auditorium questionnaire during the Congress of Public Relations Professionals in 2019. The research sample was comprised of representatives of various organizations operating on the Polish market, 253 respondents in total. Analyses have shown that the use of broadly understood media monitoring is key support for people who build reliable relationships with the environment on a daily basis. It should be noted that the PR industry remains strongly committed to using the AVE indicator, despite the fact that both global and domestic industry organizations are seeking to limit its role in measuring PR effects.

DOI: https://doi.org/10.2478/minib-2020-0012 | Journal eISSN: 2353-8414 | Journal ISSN: 2353-8503
Language: English
Page range: 109 - 129
Published on: Apr 9, 2020
Published by: ŁUKASIEWICZ RESEARCH NETWORK – INSTITUTE OF AVIATION
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2020 Przemysław Szuba, Dariusz Tworzydło, published by ŁUKASIEWICZ RESEARCH NETWORK – INSTITUTE OF AVIATION
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.