The Case for AI Literacy in Consulting and Change Management
By:
References
- Allen, L.K. and Kendeou, P. (2024) ‘ED-AI Lit: An interdisciplinary framework for AI literacy in education’, Policy Insights from the Behavioural and Brain Sciences, 11(1), pp. 3–10.
- Change Management Review (2023) ‘How artificial intelligence (AI) drives change management’. Available at: https://changemanagementreview.com/how-artificial-intelligence-ai-drives-change-management/ (Accessed: 19 October 2024).
- Deloitte (2024) The state of generative AI in the enterprise: Now decides next. Q3 Report. Deloitte AI Institute. Available at: https://www2.deloitte.com/us/en/pages/consulting/articles/state-of-generative-ai-in-enterprise.html (Accessed: 30 April 2025).
- Gino, F. (2024) ‘How AI fluency will reshape leadership’, Harvard Business Review. Available at: https://hbr.org (Accessed: 22 October 2024).
- Grisold, T., Klammer, A. and Kragulj, F. (2020) ‘Two forms of organizational unlearning: Insights from engaged scholarship research with change consultants’, Management Learning, 51(5), pp. 598–619.
- Klammer, A. (2021) ‘Embracing organisational unlearning as a facilitator of business model innovation’, International Journal of Innovation Management, 25(6), pp. 2150061.
- Lari, H. and Ks, M., 2025. AI in consulting services: Applications, challenges, and ethical insights. Indian Journal of Computer Science, 9, pp.35–54.
- Long, D. and Magerko, B. (2020) ‘What is AI literacy? Competencies and design considerations’, Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, pp. 1–16.
- Mandava, L. (2023) Transforming organizational development with AI: Navigating change and innovation for success. International Journal of Engineering and Advanced Technology (IJEAT), Available at: https://journals.blueeyesintelligence.org/index.php/ijeat/article/view/151 [Accessed: 30 April 2025].
- McKinsey & Company (2024) The state of AI in 2024: Generative AI’s breakout year. Available at: https://www.mckinsey.com/capabilities/quantumblack/our-insights/the-state-of-ai-in-2024 [Accessed: 30 April 2025].
- MIT Sloan Management Review (2024) ‘How AI will change the future of work’, MIT Sloan Management Review. Available at: https://sloanreview.mit.edu [Accessed: 20 October 2024].
- Petrovska, O., Clift, L., Moller, F. and Pearsall, R. (2024) ‘Incorporating generative AI into software development education’, Proceedings of the 8th Conference on Computing Education Practice.
- Reuters, 2024 - 1 - https://www.reuters.com/technology/accenture-forecasts-annual-revenue-below-estimates-2024-09-26/ [Accessed 30 April 2025].
- Reuters, 2024 - 2 - https://www.reuters.com/sustainability/sustainable-finance-reporting/cognizant-lifts-annual-revenue-forecast-strong-ai-demand-2025-04-30/ [Accessed 30 April 2025].
- Samokhvalov, K. (2024). The transformative impact of artificial intelligence on the management consultancy sector. Management Consulting Journal, 7(1), 59-68.
- Sharma, R., & D’Souza, M.-2024). Ethical AI Governance in Practice: Lessons from Industry Use Cases. AI & Society, Springer.
- Thomas, R. (2024) How to Build an AI-Prepared Workforce. California Management Review. Available at: https://cmr.berkeley.edu/2024/03/how-to-build-an-ai-prepared-workforce/ [Accessed: 22 October 2024]
- Zaidi, J. (2023) Unlearning for change? Conceptualising the phenomenon of organisational unlearning in different types of organisational change (Doctoral dissertation). The University of Auckland. Available at: https://researchspace.auckland.ac.nz/handle/2292/65434 [Accessed: 21 October 2024].
DOI: https://doi.org/10.2478/mcj-2025-0012 | Journal eISSN: 2631-987X
Language: English
Page range: 86 - 94
Published on: Jun 10, 2025
Published by: FMR Research Ltd
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year
Related subjects:
© 2025 Luca Collina, published by FMR Research Ltd
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.