Have a personal or library account? Click to login
The Transformative Impact of Artificial Intelligence on the Management Consultancy Sector Cover

The Transformative Impact of Artificial Intelligence on the Management Consultancy Sector

Open Access
|Feb 2024

References

  1. Athey, S. and Roberts, J. (2001) Organizational Design: Decision Rights and Incentive Contracts, 91(2).
  2. BBC (2023) ChartGPT banned in Italy over privacy concerns. Available at: https://www.bbc.co.uk/news/technology-65139406. (Accessed: 27 September 2023).
  3. BCG (2021) The Future of Jobs in the Era of AI. Available at: https://www.bcg.com/publications/2021/impact-of-new-technologies-on-jobs. (Accessed: 27 September 2023).
  4. Cemaloglu, C., Chia, J. and Tam, J. (2019) Agency and AI in Consulting: Pathways to Prioritize Agency-Enhancing Automations. Ethnographic Praxis in Industry Conference Proceedings. [Online] 2019 (1), 533-553. Available at: doi: 10.1111/1559-8918.2019.01306.
  5. Consultancy.uk (2022) 5 trends shaping the future of management consulting. Available at: https://www.consultancy.uk/news/30507/5-trends-shaping-the-future-of-management-consulting. (Accessed: 30 September 2023).
  6. Economist (2018) AI providers will increasingly compete with management consultancies. Available at: https://www.economist.com/special-report/2018/03/28/ai-providers-will-increasingly-compete-with-management-consultancies. (Accessed: 27 September 2023).
  7. Economist (2023) Don’t fear an AI-induced job apocalypse just yet. Available at: https://www.economist.com/business/2023/03/06/dont-fear-an-ai-induced-jobs-apocalypse-just-yet. (Accessed: 6 October 2023).
  8. Feuerriegel, S., Shrestha, Y.R., von Krogh, G. and Zhang, C. (2022) Bringing artificial intelligence to business management. Nature Machine Intelligence. [Online] 4 (7), 611-613. Available at: doi: 10.1038/s42256-022-00512-5.
  9. Forbes (2021) The End of Consulting As We Know It. Available at: https://www.forbes.com/sites/forbestechcouncil/2021/08/11/the-end-of-consulting-aswe-know-it/. (Accessed: 27 September 2023).
  10. Forbes (2023) How Businesses Are Using Artificial Ingelligence in 2023. Available at: https://www.forbes.com/advisor/business/software/ai-in-business/. (Accessed: 27 September 2023).
  11. FT (2023) The global race to set the rules for AI. Available at: https://on.ft.com/44VUyT7. (Accessed: 27 September 2023).
  12. GOV UK (2023) A pro-innovation approach to AI regulation. Available at: https://www.gov.uk/government/publications/ai-regulation-a-pro-innovation-approach. (Accessed: 27 September 2023).
  13. Gonfalonieri (2020) AI & The Future of Consulting: Will Data Scientists Become Consultants? Available at: https://towardsdatascience.com/ai-the-future-of-consulting-will-data-scientists-become-consultants-f6938ab14bcc. (Accessed: 30 September 2023).
  14. The Guardian (2023) Top tech firms commit to AI safeguards amid fears over pace of change. Available at: https://www.theguardian.com/technology/2023/jul/21/ai-ethics-guidelines-google-meta-amazon. (Accessed: 30 September 2023).
  15. Harvard Business Review (2017) AI May Soon Replace Even the Most Elite Consultants. Available at: https://hbr.org/2017/07/ai-may-soon-replace-even-the-most-elite-consultants. (Accessed: 27 September 2023).
  16. Hedberg, S.R. (1996) AI tools for business process modelling.
  17. Holian, R. (2022) Management decision making and ethics: practices, skills and preferences. [Online] 31 ((2)), 232-245. Available at: doi: 10.1108/00251740210442422.
  18. Holt, D. and Kalaiselvam, N. (2022) Industry Surveys IT Consulting & Other Services.
  19. KPMG (2019) Audit 2023 technology fit for the future. Available at: https://www.youtube.com/watch?v=PXqTAK80ylw. (Accessed: 30 September 2023).
  20. Mayer, R.C., David, J.H. and Schoorman, F.D. (1995) An Integrative Model of Organizational Trust. The Academy of Management Review. [Online] 20 (3), 709. Available at: doi: 10.2307/258792.
  21. McKinsey (2022) The state of AI in 2022 - and a half decade in review. Available at: https://www.mckinsey.com/capabilities/quantumblack/our-insights/the-state-of-ai-in-2022-and-a-half-decade-in-review. (Accessed: 27 September 2023).
  22. Microsoft (2023) KPMG and Microsoft enter landmark agreement to put AI at the forefront of the professional services. Available at: https://news.microsoft.com/2023/07/11/kpmg-and-microsoft-enter-landmark-agreement-to-put-ai-at-the-forefront-of-professional-services/. (Accessed: 30 September 2023).
  23. Nikolova, N., Möllering, G. and Reihlen, M. (2015) Trusting as a ‘Leap of Faith’: Trust-building practices in client-consultant relationships. Scandinavian Journal of Management. [Online] 31 (2), 232-245. Available at: doi: 10.1016/j.scaman.2014.09.007.
  24. Our World in Data (2022) The brief history of artificial intelligence. Available at: https://ourworldindata.org/brief-history-of-ai. (Accessed: 27 September 2023).
  25. Squicciarini, M. and Nachtigall, H. (2021) Demand for AI skills in jobs: Evidence from online job postings [Online]. Available at: doi: https://dx.doi.org/10.1787/3ed32d94-en.
  26. The Times (2023) PwC partners sacrifice payouts to invest £100m in AI technology. Available at: https://www.thetimes.co.uk/article/pwc-partners-sacrifice-payouts-to-invest-100m-in-ai-technology-w0bbjjdjg. (Accessed: 30 September 2023).
  27. Vial, G., Cameron, A.F., Giannelia, T. and Jiang, J. (2023) Managing artificial intelligence projects: Key insights from an AI consulting firm. Information Systems Journal. [Online] 33 (3), 669-691. Available at: doi:10.1111/isj.12420.
Language: English
Page range: 59 - 68
Published on: Feb 2, 2024
Published by: FMR Research Ltd
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year

© 2024 Konstantin Samokhvalov, published by FMR Research Ltd
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.