Customer Satisfaction and Switching Intentions of Banking Services End-Users in Montenegro
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DOI: https://doi.org/10.2478/jcbtp-2023-0003 | Journal eISSN: 2336-9205
Language: English
Page range: 45 - 56
Submitted on: May 12, 2022
Accepted on: Aug 28, 2022
Published on: Jan 19, 2023
Published by: Central Bank of Montenegro
In partnership with: Paradigm Publishing Services
Publication frequency: 3 issues per year
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© 2023 Milorad Jovović, Nikola Mišnić, Bojan Pejović, Marija Mijušković, published by Central Bank of Montenegro
This work is licensed under the Creative Commons Attribution 4.0 License.