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Effect of soft skills and emotional intelligence of health-care professionals on burnout: a Lebanese cross-sectional study / Effekte von Soft Skills und emotionaler Intelligenz auf Burnout von Fachkräften im Gesundheitswesen: eine Querschnittsstudie aus dem Libanon

Open Access
|Dec 2021

Figures & Tables

Burnout's predicting model_

VariableStandardized βBCIP-value
LowerUpper
Soft skills−0.216−0.137−0.207−0.067<0.001
Emotional intelligence−0.087−0.068−0.1520.0170.116
Job satisfaction−0.329−8.064−10.493−5.635<0.001
Pharmacist−0.063−1.576−4.4621.3100.283
Physician−0.027−1.122−5.7063.4660.631
Other professions−0.143−4.595−8.040−1.1510.009
Work Mount Lebanon−0.107−2.4960.6661.5020.075
Work other−0.258−9.015−16.379−1.6510.017
Residence Mount Lebanon−0.072−1.776−5.2521.7010.316
Residence other3.5395.927−1.03712.8900.095
Gender−0.0491.4340.7731.2930.379

Soft skills, emotional intelligence, and burnout: bivariate analysis/

Soft skillsEmotional intelligenceBurnout

VariableMean ± SD/RP-valueMean ± SD/RP-valueMean ± SD/RP-value
Gender
Male141.14 ± 18.360.15886.15 ± 17.450.65356.515 ± 12.1100.052
Female137.97 ± 18.3087.21 ± 14.3559.669 ± 11.430

Profession
Nurse138.10 ± 18.130.00887.17 ± 15.560.50060.452 ± 11.0820.010
Pharmacist136.52 ± 18.4486.63 ± 15.0759.584 ± 11.704
Physician135.22 ± 18.5783.66 ± 15.9258.481 ± 13.351
Other1146.04 ± 17.1189.08 ± 12.49 54.160 ± 10.997

Region work
Beirut138.72 ± 19.120.62386.89 ± 15.850.94061.078 ± 11.4820.034
Mount Lebanon138.65 ± 18.5986.89 ± 15.2257.503 ± 11.174
Other2137.97 ± 14.8787.78 ± 11.1258.536 ± 12.950

Region residence
Beirut138.37 ± 16.560.40287.00 ± 13.620.78161.603 ± 11.5810.094
Mount Lebanon138.93 ± 19.7686.69 ± 16.0058.088 ± 11.366
Other2137.46 ± 13.7588.32 ± 12.0160.134 ± 12.360

Job satisfaction
Yes138.50 ± 19.610.59486.54 ± 16.340.39456.317 ± 11.133<0.001
No138.79 ± 15.687.90 ± 11.9664.354 ± 10.706

AgeR = 0.2380.000R = 0.0600.281R = −0.190.727

Working experience (years)R = 0.2220.000R = 0.0300.596R = 0.0400.468

Working hours (week)R = 0.0210.700R = 0.0460.405R = −0.0070.893

Emotional intelligenceR = 0.3820.000--R = −0.1690.002

BurnoutR = −0.2780.000R = −0.1690.002--

Soft skills--R = 0.3820.000R = −0.2780.000

Sociodemographic characteristics of the sample population_

VariableFrequency (%)

Gender
Male64 (19.8%)
Female260 (80.2%)

Profession
Nurse146 (45.1%)
Pharmacist101 (32.1%)
Physician27 (8.3%)
Other150 (15.4%)

Region of residence
Beirut58 (17.4%)
Mount Lebanon214 (66.0%)
North21 (6.5%)
South13 (4.0%)
Nabatieh7 (2.2%)
Bekaa9 (2.8%)
Akkar1 (0.3%)
Baalbek/Hermel1 (0.3%)

Region of work practice
Beirut128 (39.5%)
Mount Lebanon155 (47.8%)
North12 (3.7%)
South14 (4.3%)
Nabatieh6 (1.9%)
Bekaa7 (2.2%)
Akkar1 (0.3%)
Baalbek/Hermel1 (0.3%)

Mean ± SD

Age30.95 ± 8.69

Working experience in years8.08 ± 7.96

Working hours per week41.59 ± 14.29
Language: English, German
Page range: 112 - 124
Submitted on: Jul 12, 2021
Accepted on: Nov 4, 2021
Published on: Dec 19, 2021
Published by: ZHAW Zurich University of Applied Sciences
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year

© 2021 Micheline Sleiman Semaan, Jana Pierre Abdallah Bassil, Pascale Salameh, published by ZHAW Zurich University of Applied Sciences
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.