Skip to main content
Have a personal or library account? Click to login
Does Feedback Seeking Always Improve Performance? Investigating the Roles of Feedback Seeking Content and Frequency in Determining Goal Achievement and Behavior-Related Performance Cover

Does Feedback Seeking Always Improve Performance? Investigating the Roles of Feedback Seeking Content and Frequency in Determining Goal Achievement and Behavior-Related Performance

Foundations of Management
Volume 15 (2023): Issue 1 (January 2023)
By: Mohammadmahdi Rabbani and  Seyyed Babak Alavi  
Open Access
|Feb 2023
References

References

  1. Adler, S., Campion, M., Colquitt, A., Grubb, A., Murphy, K., Ollander-Krane, R. and Pulakos, E.D., 2016. Getting Rid of Performance Ratings: Genius or Folly? A Debate. Industrial and Organizational Psychology, Vol. 9, No. 2, pp.219–252. https://doi.org/10.1017/iop.2015.106.
    Search in Google ScholarBack to article
  2. Anderson, J.C., Gerbing, D.W., 1988. Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, Vol.103, No. 3, pp.411–423. https://doi.org/10.1037/0033-2909.103.3.411.
    Search in Google ScholarBack to article
  3. Anseel, F., Beatty, A.S., Shen, W., Lievens, F., Sackett, P.R., 2015. How are we doing after 30 years? A meta-analytic review of the antecedents and outcomes of feedback seeking behavior. Journal of Management, Vol. 4, No. 1, pp.318–348. https://doi.org/10.1177/0149206313484521.
    Search in Google ScholarBack to article
  4. [4]Ashford, S.J. and Black, J.S., 1996. Proactivity during organizational entry: The role of desire for control. Journal of Applied Psychology, 81(2), pp.199–214. https://doi.org/10.1037/0021-9010.81.2.199
    Ashford S.J. Black J.S. 1996 Proactivity during organizational entry: The role of desire for control Journal of Applied Psychology 81 2 199 214 https://doi.org/10.1037/0021-9010.81.2.199
    Back to article
  5. [5]Ashford, S.J., Blatt, R., VandeWalle, D., 2003. Reflections on the looking glass: a review of research on feedback seeking behavior in organizations. Journal of Management, 29(6), pp.773–799. https://doi.org/10.1016/S0149-2063_03_00079-5
    Ashford S.J. Blatt R. VandeWalle D. 2003 Reflections on the looking glass: a review of research on feedback seeking behavior in organizations Journal of Management 29 6 773 799 https://doi.org/10.1016/S0149-2063_03_00079-5
    Back to article
  6. [6]Ashford, S.J., Cummings, L.L., 1983. Feedback as an individual resource: Personal strategies of creating information. Organizational Behavior and Human Performance, 32(3), pp.370–398. https://doi.org/10.1016/0030-5073(83)90156-3
    Ashford S.J. Cummings L.L. 1983 Feedback as an individual resource: Personal strategies of creating information Organizational Behavior and Human Performance 32 3 370 398 https://doi.org/10.1016/0030-5073(83)90156-3
    Back to article
  7. [7]Ashford, S.J., Stobbeleir, K.D. and Nujella, M., 2016. To seek or not to seek: Is that the only question? Recent developments in feedback seeking literature. Annual Review of Organizational Psychology and Organizational Behavior, 3(1), pp.213–239. https://doi.org/10.1146/annurev-orgpsych-041015-062314
    Ashford S.J. Stobbeleir K.D. Nujella M. 2016 To seek or not to seek: Is that the only question? Recent developments in feedback seeking literature Annual Review of Organizational Psychology and Organizational Behavior 3 1 213 239 https://doi.org/10.1146/annurev-orgpsych-041015-062314
    Back to article
  8. [8]Ashford, S.J., Tsui, A.S., 1991. Self-regulation for managerial effectiveness: the role of active feedback seeking. The Academy of Management Journal, 34(2), pp.251–280. https://doi.org/10.2307/256442
    Ashford S.J. Tsui A.S. 1991 Self-regulation for managerial effectiveness: the role of active feedback seeking The Academy of Management Journal 34 2 251 280 https://doi.org/10.2307/256442
    Back to article
  9. [9]Audia, P.G., Locke, E.A., 2003. Benefiting from negative feedback. Human Resource Management Review, 13(4), pp.631–646. https://doi.org/10.1016/j.hrmr.2003.11.006
    Audia P.G. Locke E.A. 2003 Benefiting from negative feedback Human Resource Management Review 13 4 631 646 https://doi.org/10.1016/j.hrmr.2003.11.006
    Back to article
  10. [10]Bălăceanu, A., Vîrgă, D. and Maricuțoiu, L., 2021. Feedback seeking Behavior in Organizations: A Meta-Analysis and Systematical Review of Longitudinal Studies. The Spanish Journal of Psychology, 24, pp. 48. https://doi.org/10.1017/SJP.2021.45
    Bălăceanu A. Vîrgă D. Maricuțoiu L. 2021 Feedback seeking Behavior in Organizations: A Meta-Analysis and Systematical Review of Longitudinal Studies The Spanish Journal of Psychology 24 48 https://doi.org/10.1017/SJP.2021.45
    Back to article
  11. Bandura, A., 1997. Self-efficacy: The exercise of control. Self-efficacy: The exercise of control. New York, NY: W.H. Freeman and Company.
    Search in Google ScholarBack to article
  12. [12]Bandura, A., 2001. Social cognitive theory: an agentic perspective. Annual Review of Psychology, 52(1), pp.1–26. https://doi.org/10.1146/annurev.psych.52.1.1
    Bandura A. 2001 Social cognitive theory: an agentic perspective Annual Review of Psychology 52 1 1 26 https://doi.org/10.1146/annurev.psych.52.1.1
    Back to article
  13. [13]Bogard, J.E., Delmas, M.A., Goldstein, N.J., Vezich, I.S., 2020. Target, distance, and valence: Unpacking the effects of normative feedback. Organizational Behavior and Human Decision Processes, 161, pp.61–73. https://doi.org/10.1016/j.obhdp.2020.10.003
    Bogard J.E. Delmas M.A. Goldstein N.J. Vezich I.S. 2020 Target, distance, and valence: Unpacking the effects of normative feedback Organizational Behavior and Human Decision Processes 161 61 73 https://doi.org/10.1016/j.obhdp.2020.10.003
    Back to article
  14. Boomsma, A., 1982. Robustness of LISREL against small sample sizes in factor analysis models. In: Jöreskog K.G. and Wold H. (Eds.), Systems under indirect observation: Causality, structure, prediction. Amsterdam: North-Holland. pp.149–173.
    Search in Google ScholarBack to article
  15. Campbell, J.P., 1990. Modeling the performance prediction problem in industrial and organizational psychology. In: Dunnette, M.D. and Hough L.M. (Eds.), Handbook of industrial and organizational psychology, 2nd ed. Palo Alto, CA: Consulting Psychologists Press. pp.687–732.
    Search in Google ScholarBack to article
  16. [16]Carneiro, A., 2000. How does knowledge management influence innovation and competitiveness?. Journal of Knowledge Management, 4(2), pp.87–98. https://doi.org/10.1108/13673270010372242
    Carneiro A. 2000 How does knowledge management influence innovation and competitiveness? Journal of Knowledge Management 4 2 87 98 https://doi.org/10.1108/13673270010372242
    Back to article
  17. [17]Dastmalchian, A., Javidan, M., Alam, K., 2001. Effective Leadership and Culture in Iran: An Empirical Study. Applied Psychology, 50(4), pp.532–558. https://doi.org/10.1111/1464-0597.00072
    Dastmalchian A. Javidan M. Alam K. 2001 Effective Leadership and Culture in Iran: An Empirical Study Applied Psychology 50 4 532 558 https://doi.org/10.1111/1464-0597.00072
    Back to article
  18. [18]Eisinga, R., Grotenhuis, M., Pelzer, B., 2013. The reliability of a two-item scale: Pearson, Cronbach, or Spearman-Brown?. International Journal of Public Health, 58(4), pp.637–642. https://doi.org/10.1007/s00038-012-0416-3
    Eisinga R. Grotenhuis M. Pelzer B. 2013 The reliability of a two-item scale: Pearson, Cronbach, or Spearman-Brown? International Journal of Public Health 58 4 637 642 https://doi.org/10.1007/s00038-012-0416-3
    Back to article
  19. [19]Evans, M.G., 1996. R. J. House's ‘A path-goal theory of leader effectiveness’. The Leadership Quarterly, 7(3), pp.305–309. https://doi.org/10.1016/S1048-9843(96)90021-1
    Evans M.G. 1996 R. J. House's ‘A path-goal theory of leader effectiveness’ The Leadership Quarterly 7 3 305 309 https://doi.org/10.1016/S1048-9843(96)90021-1
    Back to article
  20. [20]Evans, T.R., Dobrosielska, A., 2021. Feedback seeking culture moderates the relationship between positive feedback and task performance. Current Psychology, 40(7), pp.3401–3408. https://doi.org/10.1007/s12144-019-00248-3
    Evans T.R. Dobrosielska A. 2021 Feedback seeking culture moderates the relationship between positive feedback and task performance Current Psychology 40 7 3401 3408 https://doi.org/10.1007/s12144-019-00248-3
    Back to article
  21. [21]Gong, Y., Wang, M., Huang, J.-C., Cheung, S.Y., 2014. Toward a Goal Orientation–Based Feedback seeking Typology Implications for Employee Performance Outcomes. Journal of Management, 39, pp.1924–51. https://doi.org/10.1177/0149206314551797
    Gong Y. Wang M. Huang J.-C. Cheung S.Y. 2014 Toward a Goal Orientation–Based Feedback seeking Typology Implications for Employee Performance Outcomes Journal of Management 39 1924 51 https://doi.org/10.1177/0149206314551797
    Back to article
  22. [22]Grant, H., Dweck, C.S., 2003. Clarifying Achievement Goals and Their Impact. Journal of Personality and Social Psychology, 85(3), pp.541–553. https://doi.org/10.1037/0022-3514.85.3.541
    Grant H. Dweck C.S. 2003 Clarifying Achievement Goals and Their Impact Journal of Personality and Social Psychology 85 3 541 553 https://doi.org/10.1037/0022-3514.85.3.541
    Back to article
  23. Hair, J., Anderson, R., Black, B., Babin, B., 2016. Multivariate Data Analysis. Upper Saddle River, NJ: Pearson Education.
    Search in Google ScholarBack to article
  24. [24]Harrison, S.H., Sluss, D.M., Ashforth, B.E., 2011. Curiosity adapted the cat: The role of trait curiosity in newcomer adaptation. Journal of Applied Psychology, 96(1), pp.211–220. https://doi.org/10.1037/a0021647
    Harrison S.H. Sluss D.M. Ashforth B.E. 2011 Curiosity adapted the cat: The role of trait curiosity in newcomer adaptation Journal of Applied Psychology 96 1 211 220 https://doi.org/10.1037/a0021647
    Back to article
  25. [25]Henry, D., Vesel, T., Boscardin, C., van Schaik, S., 2018. Motivation for feedback seeking among pediatric residents: a mixed methods study. BMC Medical Education, 18(1), p.145. https://doi.org/10.1186/s12909-018-1253-8
    Henry D. Vesel T. Boscardin C. van Schaik S. 2018 Motivation for feedback seeking among pediatric residents: a mixed methods study BMC Medical Education 18 1 145 https://doi.org/10.1186/s12909-018-1253-8
    Back to article
  26. [26]Kluger, A.N., DeNisi, A., 1996. The effects of feedback interventions on performance: A historical review, a meta-analysis, and a preliminary feedback intervention theory. Psychological bulletin, 119(2), pp.254–284. https://doi.org/10.1037/0033-2909.119.2.254
    Kluger A.N. DeNisi A. 1996 The effects of feedback interventions on performance: A historical review, a meta-analysis, and a preliminary feedback intervention theory Psychological bulletin 119 2 254 284 https://doi.org/10.1037/0033-2909.119.2.254
    Back to article
  27. [27]Koopmans, L., Bernaards, C.M., Hildebrandt, V.H., Schaufeli, W.B., de Vet Henrica, C.W. and van der Beek, A.J., 2011. Conceptual frameworks of individual work performance: a systematic review. Journal of Occupational & Environmental Medicine, 53(8), pp.856–866. https://doi.org/10.1097/JOM.0b013e318226a763
    Koopmans L. Bernaards C.M. Hildebrandt V.H. Schaufeli W.B. de Vet Henrica C.W. van der Beek A.J. 2011 Conceptual frameworks of individual work performance: a systematic review Journal of Occupational & Environmental Medicine 53 8 856 866 https://doi.org/10.1097/JOM.0b013e318226a763
    Back to article
  28. [28]Koopmans, L., Bernaards, C.M., Hildebrandt, V.H., de Vet, H.C.W., van der Beek, A.J., 2014. Construct validity of the individual work performance questionnaire. Journal of Occupational and Environmental Medicine, 56(3), pp.331–337. https://doi.org/10.1097/JOM.0000000000000113
    Koopmans L. Bernaards C.M. Hildebrandt V.H. de Vet H.C.W. van der Beek A.J. 2014 Construct validity of the individual work performance questionnaire Journal of Occupational and Environmental Medicine 56 3 331 337 https://doi.org/10.1097/JOM.0000000000000113
    Back to article
  29. [29]Lam, L.W., Peng, K.Z., Wong, C.-S., Lau, D.C., 2015. Is more feedback seeking always better? leader-member exchange moderates the relationship between feedback seeking behavior and performance. Journal of Management, 43(7), pp.2195–2217. https://doi.org/10.1177/0149206315581661
    Lam L.W. Peng K.Z. Wong C.-S. Lau D.C. 2015 Is more feedback seeking always better? leader-member exchange moderates the relationship between feedback seeking behavior and performance Journal of Management 43 7 2195 2217 https://doi.org/10.1177/0149206315581661
    Back to article
  30. [30]Li, X., Qian, J., 2016. Stimulating Employees’ Feedback seeking Behavior: The Role of Participative Decision Making. Social Behavior and Personality: an international journal, 44(1), pp.1–8. https://doi.org/10.2224/sbp.2016.44.1.1
    Li X. Qian J. 2016 Stimulating Employees’ Feedback seeking Behavior: The Role of Participative Decision Making Social Behavior and Personality: an international journal 44 1 1 8 https://doi.org/10.2224/sbp.2016.44.1.1
    Back to article
  31. [31]Locke, E.A., Latham, G.P., 2002. Building a practically useful theory of goal setting and task motivation: A 35-year odyssey. American Psychologist, 57(9), pp.705–717. https://doi.org/10.1037/0003-066X.57.9.705
    Locke E.A. Latham G.P. 2002 Building a practically useful theory of goal setting and task motivation: A 35-year odyssey American Psychologist 57 9 705 717 https://doi.org/10.1037/0003-066X.57.9.705
    Back to article
  32. [32]Luckoski, J., Thelen, A., Russell, D., George, B., Krumm, A., 2022. Feedback seeking Behavior and Practice Readiness for General Surgery. Journal of Surgical Education, 79(2), pp.295–301. https://doi.org/10.1016/j.jsurg.2021.10.003
    Luckoski J. Thelen A. Russell D. George B. Krumm A. 2022 Feedback seeking Behavior and Practice Readiness for General Surgery Journal of Surgical Education 79 2 295 301 https://doi.org/10.1016/j.jsurg.2021.10.003
    Back to article
  33. [33]Mao, H.-Y., 2022. Employees’ feedback seeking strategies and perceptions of abusive supervision. Social Behavior and Personality: an international journal, 50(1), pp.1–8. https://doi.org/10.2224/sbp.10523
    Mao H.-Y. 2022 Employees’ feedback seeking strategies and perceptions of abusive supervision Social Behavior and Personality: an international journal 50 1 1 8 https://doi.org/10.2224/sbp.10523
    Back to article
  34. Min, Y. A. N., Ming, F., 2021. On the Influencing Mechanism of Feedback-Friendly Culture on Feedback seeking Behavior. Contemporary Finance & Economics, No.1, p.323.
    Search in Google ScholarBack to article
  35. [35]Moser, K.S., 2017. The Influence of Feedback and Expert Status in Knowledge Sharing Dilemmas. Applied Psychology, 66(4), pp.674–709. https://doi.org/10.1111/apps.12105
    Moser K.S. 2017 The Influence of Feedback and Expert Status in Knowledge Sharing Dilemmas Applied Psychology 66 4 674 709 https://doi.org/10.1111/apps.12105
    Back to article
  36. [36]Park, G., Schmidt, A.M., Scheu, C. and DeShon, R.P., 2007. A process model of goal orientation and feedback seeking. Human Performance, 20(2), pp.119–145. https://doi.org/10.1080/08959280701332042
    Park G. Schmidt A.M. Scheu C. DeShon R.P. 2007 A process model of goal orientation and feedback seeking Human Performance 20 2 119 145 https://doi.org/10.1080/08959280701332042
    Back to article
  37. [37]Podsakoff, P.M., MacKenzie, S.B., Lee, J.-Y., Podsakoff, N.P., 2003. Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), pp.879–903. https://doi.org/10.1037/0021-9010.88.5.879
    Podsakoff P.M. MacKenzie S.B. Lee J.-Y. Podsakoff N.P. 2003 Common method biases in behavioral research: A critical review of the literature and recommended remedies Journal of Applied Psychology 88 5 879 903 https://doi.org/10.1037/0021-9010.88.5.879
    Back to article
  38. [38]Podsakoff, P.M., Organ, D.W., 1986. Self-Reports in Organizational Research: Problems and Prospects. Journal of Management, 12(4), pp.531–544. https://doi.org/10.1177/014920638601200408
    Podsakoff P.M. Organ D.W. 1986 Self-Reports in Organizational Research: Problems and Prospects Journal of Management 12 4 531 544 https://doi.org/10.1177/014920638601200408
    Back to article
  39. Pulakos, E.D., O’Leary, R.S., 2011. Why Is Performance Management Broken? Industrial and Organizational Psychology, 4(2), pp.146–164. https://doi.org/10.1111/j.1754-9434.2011.01315.x.
    Search in Google ScholarBack to article
  40. Qin, D., Xu, Y., Li, C., Meng, X., 2021. How Servant Leadership Sparks Feedback seeking Behavior: A Moderated Mediation Model. Frontiers in Psychology, 12, pp.1–11. https://doi.org/10.3389/fpsyg.2021.748751.
    Search in Google ScholarBack to article
  41. Ramos-Villagrasa, P.J., Barrada, J.R., Fernándezdel-Río, E., Koopmans, L., 2019. Assessing Job Performance Using Brief Self-report Scales: The Case of the Individual Work Performance Questionnaire. Journal of Work and Organizational Psychology, 35(3), pp.195–205. https://doi.org/10.5093/jwop2019a21.
    Search in Google ScholarBack to article
  42. Rotundo, M., Sackett, P.R., 2002. The relative importance of task, citizenship, and counterproductive performance to global ratings of job performance: A policy-capturing approach. Journal of applied psychology, 87(1), pp.66–80.
    Search in Google ScholarBack to article
  43. Schermelleh-Engel, K., Moosbrugger, H. and Müller, H., 2003. Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures. Methods of Psychological Research, 8(2), pp.23–74.
    Search in Google ScholarBack to article
  44. [44]Schleicher, D.J., Baumann, H.M., Sullivan, D.W., Yim, J., 2019. Evaluating the effectiveness of performance management: A 30-year integrative conceptual review. Journal of Applied Psychology, 104, pp.851–887. https://doi.org/10.1037/apl0000368
    Schleicher D.J. Baumann H.M. Sullivan D.W. Yim J. 2019 Evaluating the effectiveness of performance management: A 30-year integrative conceptual review Journal of Applied Psychology 104 851 887 https://doi.org/10.1037/apl0000368
    Back to article
  45. [45]Sleiman, A.A., Sigurjonsdottir, S., Elnes, A., Gage, N.A., Gravina, N.E., 2020. A Quantitative Review of Performance Feedback in Organizational Settings (1998–2018). Journal of Organizational Behavior Management, 40(3–4), pp.303–332. https://doi.org/10.1080/01608061.2020.1823300
    Sleiman A.A. Sigurjonsdottir S. Elnes A. Gage N.A. Gravina N.E. 2020 A Quantitative Review of Performance Feedback in Organizational Settings (1998–2018) Journal of Organizational Behavior Management 40 3–4 303 332 https://doi.org/10.1080/01608061.2020.1823300
    Back to article
  46. [46]Vandenberghe, C., Landry, G., Bentein, K., Anseel, F., Mignonac, K., Roussel, P., 2019. A Dynamic Model of the Effects of Feedback seeking Behavior and Organizational Commitment on Newcomer Turnover. Journal of Management. https://doi.org/10.1177/0149206319850621
    Vandenberghe C. Landry G. Bentein K. Anseel F. Mignonac K. Roussel P. 2019 A Dynamic Model of the Effects of Feedback seeking Behavior and Organizational Commitment on Newcomer Turnover Journal of Management https://doi.org/10.1177/0149206319850621
    Back to article
  47. [47]VandeWalle, D., 2003. A goal orientation model of feedback seeking behavior. Human Resource Management Review, 13(4), pp.581–604. https://doi.org/10.1016/j.hrmr.2003.11.004
    VandeWalle D. 2003 A goal orientation model of feedback seeking behavior Human Resource Management Review 13 4 581 604 https://doi.org/10.1016/j.hrmr.2003.11.004
    Back to article
  48. [48]Viswesvaran, C., Ones, D.S., 2000. Perspectives on models of job performance. International Journal of Selection and Assessment, 8(4), pp.216–226. https://doi.org/10.1111/1468-2389.00151
    Viswesvaran C. Ones D.S. 2000 Perspectives on models of job performance International Journal of Selection and Assessment 8 4 216 226 https://doi.org/10.1111/1468-2389.00151
    Back to article
  49. [49]Viswesvaran, C., Schmidt, F.L., Ones, D.S., 2005. Is there a general factor in ratings of job performance? a meta-analytic framework for disentangling substantive and error influences. Journal of Applied Psychology, 90(1), pp.108–131. https://doi.org/10.1037/0021-901090.1.108
    Viswesvaran C. Schmidt F.L. Ones D.S. 2005 Is there a general factor in ratings of job performance? a meta-analytic framework for disentangling substantive and error influences Journal of Applied Psychology 90 1 108 131 https://doi.org/10.1037/0021-901090.1.108
    Back to article
  50. [50]Wang, B., Chen, M., Qian, J., Teng, X., Zhang, W., 2021. Workplace ostracism and feedback seeking behavior: a resource-based perspective. Current Psychology, pp.1–15. https://doi.org/10.1007/s12144-021-01531-y
    Wang B. Chen M. Qian J. Teng X. Zhang W. 2021 Workplace ostracism and feedback seeking behavior: a resource-based perspective Current Psychology 1 15 https://doi.org/10.1007/s12144-021-01531-y
    Back to article
  51. Zack, M.H., 2003. Rethinking the knowledge-based organization. MIT Sloan Management Review, 44(4), pp.67–72.
    Search in Google ScholarBack to article
  52. Zhang, W., Qian, J., Yu, H., 2022. How and when seeking feedback from coworkers pays off? The mixed role of coworker relationship. Frontiers in Psychology, 13, pp.1–11.
    Search in Google ScholarBack to article
DOI: https://doi.org/10.2478/fman-2023-0001 | Journal eISSN: 2300-5661 | Journal ISSN: 2080-7279
Journal RSS Feed
Language: English
Page range: 7 - 24
Published on: Feb 23, 2023
Published by: Warsaw University of Technology
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year
Keywords:
feedback seeking behavior,
feedback seeking content,
individual performance,
goal achievement,
individual work performance
Related subjects:
Computer sciences,
Business computing,
Business and economics,
Business management,
Management accounting, financial controlling, cost calculation, investment

© 2023 Mohammadmahdi Rabbani, Seyyed Babak Alavi, published by Warsaw University of Technology
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

Volume 15 (2023): Issue 1 (January 2023)
Next article