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Key elements of digital competence in professional sales & service work: Development and evaluation of a self-assessment scale for frontline employees

Open Access
|Oct 2025

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DOI: https://doi.org/10.2478/emj-2025-0019 | Journal eISSN: 2543-912X | Journal ISSN: 2543-6597
Language: English
Page range: 51 - 67
Submitted on: May 10, 2025
Accepted on: Jul 30, 2025
Published on: Oct 8, 2025
Published by: Bialystok University of Technology
In partnership with: Paradigm Publishing Services
Publication frequency: 4 times per year

© 2025 Thomas Süße, Maria Kobert, Julia Siderska, published by Bialystok University of Technology
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