Key elements of digital competence in professional sales & service work: Development and evaluation of a self-assessment scale for frontline employees
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Authors
Thomas Süße
Hochschule Bielefeld,-University of Applied Sciences and Arts, Bielefeld, Germany
Maria Kobert
Hochschule Bielefeld, -University of Applied Sciences and Arts, Bielefeld, Germany
Language: English
Page range: 51 - 67
Submitted on: May 10, 2025
Accepted on: Jul 30, 2025
Published on: Oct 8, 2025
Published by: Bialystok University of Technology
In partnership with: Paradigm Publishing Services
Publication frequency: 4 times per year
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© 2025 Thomas Süße, Maria Kobert, Julia Siderska, published by Bialystok University of Technology
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.