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Assessment of service quality in a la carte restaurants within the mega city of Istanbul: A mystery shoppers’ study
By: Ümit Sormaz, Neslihan Onur, Gürkan Akdağ and Mustafa Yılmaz
Language: English
Page range: 167 - 182
Submitted on: Jun 12, 2024
|Accepted on: Sep 30, 2024
|Published on: Aug 14, 2025
Published by: Polytechnic Institute of Leiria
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year
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© 2025 Ümit Sormaz, Neslihan Onur, Gürkan Akdağ, Mustafa Yılmaz, published by Polytechnic Institute of Leiria
This work is licensed under the Creative Commons Attribution 4.0 License.