A new scale to measure customer’s expectations about service dimensions: Application to the hotel service
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Language: English
Page range: 312 - 331
Submitted on: Feb 22, 2024
Accepted on: Nov 28, 2024
Published on: Dec 31, 2024
Published by: Polytechnic Institute of Leiria
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year
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© 2024 Mara Franco, Raquel Meneses, published by Polytechnic Institute of Leiria
This work is licensed under the Creative Commons Attribution 4.0 License.